Services included in the DMK Management Kit
- Standardization
- Management of complex environments
- Regular updates
- All dbi services best practices
Advantages of installing the DMK Management Kit
- Stability and reliability of your infrastructure
- Scalability and more efficient administration
- Simplicity thanks to ready-to-use scripts
- Reduced errors thanks to automation
- Expertise and added value of our specialists
Covered areas of expertise
Continue browsing and discover the multiple areas of expertise covered by our DMK Management Kit.
Covered technologies
Our DMK Management Kit covers a number of different technologies, shown below. For further details, click on the technology you require.
CHF 0.00 *
*The DMK Management Kit is provided to our customers free of charge with purchase of a service.
DMK Management Kit Support
We provide support for the installation and maintenance of your DMK. With our three levels of DMK Support, you have access to our service desk during office hours.
| Services included | DMK Support + | DMK Support ++ | DMK Support +++ |
| Plateforms | Certified | Certified & guaranteed support | Certified & guaranteed support |
| Service desk | Yes | Yes | Yes |
| Service requests | 5 | 10 | 20 |
| Release implementation | Non included | Non included | Included |
| Critical Patch Update | 1 | 2 | 4 |
| Training | 0 day | 0 day | 2 days |
DMK Support price
| Annual price (excl. tax) | CHF 2’000.00 | CHF 4’000.00 | CHF 6’000.00 |
| Price/hour (excl. tax) | CHF 170/h | CHF 170/h | CHF 150/h |
DMK is swiss made software certified
swiss made software stands for state-of-the-art Swiss ICT products and values such as quality, innovation and precision in software development.
testimonials
They trust us
Our choice for expertise in the ODA field
dbi services offers a high level of expertise in numerous infrastructure areas. Their transparency added to their focus on technical competencies strongly increased our confidence. If a consultant needs additional skills, he involves further experts of the company, making team spirit a great asset of dbi services.
Joris Vuffray, IT Manager at Swisslos
Impressive expertise and top SLA services
Thanks to dbi services we were able to smoothly put the Oracle database into operation for the new business application. We were particularly impressed by dbi services’ professionalism and the advantages of their SLAs. This is very reassuring to know that we can count on dbi services on 24- hour basis.
Markus Weber, IT Director Swissgas AG
Database efficiency and internal coaching at its best
Efficient database administration is definitively a result of our collaboration with dbi services. Resource scaling and technical improvement of the existing solutions as well as regular and effective coaching of our staff perfectly summarize our long-term partnership.
Eric Jehle, Head of Middleware IT - Operation & Monitoring
A strong relationship that allowed us to implement Cloudfirst strategy
Since 2018, dbi services supports Idorsia on AWS technologies by providing experienced consultants who assist us in AWS operations. They have also accompanied and advised us on DevOps transformation applied to AWS.
Olivier Cotto, Associate Director/Team Leader Infrastructure Engineering & Operations
Olivier Cotto - Associate Director/Team Leader Infrastructure Engineering & Operations - Idorsia
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Reliability is a key factor in our business. In addition, we work with several IT technologies. That’s why we rely on the experts of dbi services for monitoring and maintaining our databases. The dbi FlexService SLA contracts and the expertise delivered by dbi services fully meet our expectations.
Thomas Salzmann
"dbi services provided us with an expert opinion
The way dbi services was able to guarantee a high-performing PostgreSQL configuration was essential to us. Their DMK Management Kit made the rollout particularly fast and reliable."
Sébastien Girard, Network and systems collaborator Logival SA
Our ECM and our infrastructure are strong, fast and reliable due to the combined involvement of Arcentis and dbi services. A bonus was the comprehensive training provided by Arcentis which allowed our teams to work independently.
François Zeller, IT Manager Precitrame Machines SA
Thanks to the help of dbi services and the dbi FlexService Service Level Agreement, we benefit from a database infrastructure without any interruption in terms of service availability. Every time we contact dbi services for a consulting project, we are impressed by the competence, flexibility, and also the professionalism of their staff.
Hervé Berthet
We are working since many years with dbi services for expert missions on-site as well as for the exploitation of our databases on-site but also by remote access under the outsourcing contract dbi FlexService, ISO 2000 certified. The consultant’s expertise and their professionalism are remarkable. The quality of the delivered services perfectly meets our expectations.
Didier Rouèche
The Backup & Recovery workshop was very interesting and valuable to me. Unlike most trainings from other vendors, I especially liked the exercise part. It was greatly appreciated and I am now feeling a lot more comfortable when it comes to backup/recovery and duplication. Thanks!
Ju-Lam Do
Methods and know-how that make all the difference
Thanks to dbi services’ contribution, we are able to industrialize load tests of our applications and provide high-performance, quality IT services, which meet Ecole hôtelière de Lausanne's standards.
Christophe Taddei, IT Project Manager École hôtelière de Lausanne
Expert knowledge in the field of OCI.
With dbi services, we were able to access expert knowledge and focus on our core business. Our data is now more secure than ever, and our IT environment runs smoothly in the cloud.
Martin Koller, CEO misystems
Reliable and competent, in 7x24
We value dbi services greatly as our partner. The staff brings substantial experience and expertise in various technologies to our team. With the service desk and the dbi FlexService SLA, dbi services also provides expert and efficient roundthe-clock support. This is highly valuable to us.
Roland Zink, IT Service Manager Felix-Platter Hospital
