Service Level Agreements
Investment in R&D
Technical blog posts
Values that guide our actions
dbi services is a young, modern, open-minded and community-oriented company. Our company is distinguished by its human capital, working methods, values, and corporate culture.
We constantly expand our knowledge and actively share it with our employees, customers and partners. We want to establish a community in order to make new and useful ideas in which we believe come to life.
We attach great importance to responsibility, respect, open-mindedness and diversity in all aspects of human relations. We are always open to new or different ideas, beliefs, and point-of-views.
We love our work and take real pleasure in it. What motivates us are ambitious projects, satisfied customers and committed employees.
We never stop learning from our customers, listening to them, and adapting to their needs and areas of activity. We believe this is the most effective and sustainable way to ensure success in every project.
Member of the group
dbi services joined the Sequotech group. More information
Who we work with
dbi services counts customers of various branches such as pharmaceuticals, banks, insurances, industry, health, media, energy, public, real estate.
They trust us
Retail has become a highly digitalized sector in recent years and, as such, having a reliable, solid and fast IT infrastructure is essential. With this in mind, Manor called in the experts from dbi services to advise them in two important areas:
Supply chain applications: Modernization of the database infrastructure
Business Intelligence: adjustment and stabilization of processes.
The University Hospitals of Geneva (HUG) is comprised of the eight Geneva hospitals together with 30 outpatient clinics, representing the first university hospital in Switzerland. Every year, almost 280,000 patients are hospitalized here, meaning that is also one of the largest hospitals in Europe.
The Backup & Recovery workshop was very interesting and valuable to me. Unlike most trainings from other vendors, I especially liked the exercise part. It was greatly appreciated and I am now feeling a lot more comfortable when it comes to backup/recovery and duplication. Thanks!
Ju-Lam Do - UPC ·
Thanks to the help of dbi services and the dbi FlexService Service Level Agreement, we benefit from a database infrastructure without any interruption in terms of service availability. Every time we contact dbi services for a consulting project, we are impressed by the competence, flexibility, and also the professionalism of their staff.
Hervé Berthet - RTS ·
Reliability is a key factor in our business. In addition, we work with several IT technologies. That’s why we rely on the experts of dbi services for monitoring and maintaining our databases. The dbi FlexService SLA contracts and the expertise delivered by dbi services fully meet our expectations.
Thomas Salzmann - Kernkraftwerk Gösgen ·
We are working since many years with dbi services for expert missions on-site as well as for the exploitation of our databases on-site but also by remote access under the outsourcing contract dbi FlexService, ISO 2000 certified. The consultant’s expertise and their professionalism are remarkable. The quality of the delivered services perfectly meets our expectations.
Didier Rouèche - SIG ·
Expert knowledge in the field of OCI.
With dbi services, we were able to access expert knowledge and focus on our core business. Our data is now more secure than ever, and our IT environment runs smoothly in the cloud.
Martin Koller, CEO misystems
Martin Koller - CEO - misystems ·
Our ECM and our infrastructure are strong, fast and reliable due to the combined involvement of Arcentis and dbi services. A bonus was the comprehensive training provided by Arcentis which allowed our teams to work independently.
François Zeller, IT Manager Precitrame Machines SA
François Zeller - IT Manager - Precitrame Machines SA ·
A strong relationship that allowed us to implement Cloudfirst strategy
Since 2018, dbi services supports Idorsia on AWS technologies by providing experienced consultants who assist us in AWS operations. They have also accompanied and advised us on DevOps transformation applied to AWS.
Olivier Cotto, Associate Director/Team Leader Infrastructure Engineering & Operations
Olivier Cotto - Associate Director/Team Leader Infrastructure Engineering & Operations - Idorsia ·
Methods and know-how that make all the difference
Thanks to dbi services’ contribution, we are able to industrialize load tests of our applications and provide high-performance, quality IT services, which meet Ecole hôtelière de Lausanne's standards.
Christophe Taddei, IT Project Manager École hôtelière de Lausanne
Christophe Taddei - IT Project Manager - EHL ·
Database efficiency and internal coaching at its best
Efficient database administration is definitively a result of our collaboration with dbi services. Resource scaling and technical improvement of the existing solutions as well as regular and effective coaching of our staff perfectly summarize our long-term partnership.
Eric Jehle, Head of Middleware IT - Operation & Monitoring
Eric Jehle - Head of Middleware IT-Operation & Monitoring - Helvetia ·
Our choice for expertise in the ODA field
dbi services offers a high level of expertise in numerous infrastructure areas. Their transparency added to their focus on technical competencies strongly increased our confidence. If a consultant needs additional skills, he involves further experts of the company, making team spirit a great asset of dbi services.
Joris Vuffray, IT Manager at Swisslos
Joris Vuffray - Directeur IT - Swisslos ·
dbi services provided us with an expert opinion
The way dbi services was able to guarantee a high-performing PostgreSQL configuration was essential to us. Their DMK Management Kit made the rollout particularly fast and reliable.
Sébastien Girard, Network and systems collaborator Logival SA
Sébastien Girard - Collaborateur Réseaux et Systèmes - Logival SA ·
Reliable and competent, in 7x24
We value dbi services greatly as our partner. The staff brings substantial experience and expertise in various technologies to our team. With the service desk and the dbi FlexService SLA, dbi services also provides expert and efficient roundthe-clock support. This is highly valuable to us.
Roland Zink, IT Service Manager Felix-Platter Hospital
Roland Zink - IT Service Manager - Felix Platter-Spital ·