Why Choose dbi services + M-Files?
By combining our deep ECM expertise with M-Files’ industry-leading technology, we deliver measurable business outcomes tailored to your sector.
We offer:
- Proven expertise in Enterprise Content Management (ECM)
- Direct access to the latest M-Files technologies and innovations
- In-depth knowledge of regulatory environments and industry compliance
- Local presence with a team of trusted consultants in Switzerland and Europe
We bring clarity, efficiency, and automation to your most complex information workflows.
Measurable Results Backed by Data
Organizations using M-Files consistently report strong returns and operational improvements.
According to Forrester’s Total Economic Impact™ study (2023):
- 294% ROI over three years
- 70% improvement in workflow efficiency
- 60% reduction in redundant data entries
- 65% faster document filing and 50% better search accuracy
- 40% faster document retrieval
Source: The Total Economic Impact™ of M-Files, Forrester Consulting, 2023
Explore the M-Files Product Suite
M-Files offers modular tools designed to meet business-critical needs across industries. Discover how each solution contributes to operational excellence.
M-Files QMS — Quality Management Made Smart
The M-Files Quality Management System streamlines approvals, audit readiness, and regulatory compliance with precision.
Highlights:
- Automated version control and approval workflows
- Interactive compliance dashboards
- Built-in support for ISO 9001, GxP, and FDA 21 CFR Part 11
M-Files Aino — AI-Powered Digital Assistant
Aino acts as your intelligent coworker, using natural language queries to help locate, suggest, and automate.
Use Cases:
- Execute searches like “Show me the latest invoice from XYZ”
- Receive AI-driven suggestions for next actions
- Trigger workflows and notifications contextually
M-Files Ment — No-Code Document Generation
Ment empowers business users to create complex, compliant documents—no coding or IT support required.
Ideal for:
- Fast, compliant contract creation
- Centralized and consistent templates
- Business user autonomy
Areas of expertise in M-Files
The knowledge and skills of our M-Files experts cover the following areas of expertise. Click on an icon to find out more.
M-Files services
Our M-Files specialists can meet all your needs with our wide variety of services. Keep browsing to find out more.
SLA
dbi services offers a wide range of Service Management services. Whatever the level of our Service Desk’s involvement or the required extensions, you benefit fully from the expertise of our employees. We guarantee total security as well as the best quality of service according to best practices in the field and in accordance with our ISO 27001 and ISO 20000 certifications.
Consulting
dbi services offers a wide range of IT consulting services in the field of infrastructure and data platforms. Whether your needs are related to a specific project, a lack of internal resources or knowledge, or even to budgetary constraints, we will provide you with the support and expertise you need.
Licenses
Defining software licenses that match your requirements and needs can be complex and requires professional expertise. A wisely chosen model avoids the need to pay the publisher for unnecessary license fees or potentially costly standardization.
They trust us
Methods and know-how that make all the difference
Thanks to dbi services’ contribution, we are able to industrialize load tests of our applications and provide high-performance, quality IT services, which meet Ecole hôtelière de Lausanne's standards.
Christophe Taddei, IT Project Manager École hôtelière de Lausanne
Reliable and competent, in 7x24
We value dbi services greatly as our partner. The staff brings substantial experience and expertise in various technologies to our team. With the service desk and the dbi FlexService SLA, dbi services also provides expert and efficient roundthe-clock support. This is highly valuable to us.
Roland Zink, IT Service Manager Felix-Platter Hospital
Database efficiency and internal coaching at its best
Efficient database administration is definitively a result of our collaboration with dbi services. Resource scaling and technical improvement of the existing solutions as well as regular and effective coaching of our staff perfectly summarize our long-term partnership.
Eric Jehle, Head of Middleware IT - Operation & Monitoring
A strong relationship that allowed us to implement Cloudfirst strategy
Since 2018, dbi services supports Idorsia on AWS technologies by providing experienced consultants who assist us in AWS operations. They have also accompanied and advised us on DevOps transformation applied to AWS.
Olivier Cotto, Associate Director/Team Leader Infrastructure Engineering & Operations
Reliability is a key factor in our business. In addition, we work with several IT technologies. That’s why we rely on the experts of dbi services for monitoring and maintaining our databases. The dbi FlexService SLA contracts and the expertise delivered by dbi services fully meet our expectations.
Thomas Salzmann
The Backup & Recovery workshop was very interesting and valuable to me. Unlike most trainings from other vendors, I especially liked the exercise part. It was greatly appreciated and I am now feeling a lot more comfortable when it comes to backup/recovery and duplication. Thanks!
Our choice for expertise in the ODA field
dbi services offers a high level of expertise in numerous infrastructure areas. Their transparency added to their focus on technical competencies strongly increased our confidence. If a consultant needs additional skills, he involves further experts of the company, making team spirit a great asset of dbi services.
Joris Vuffray, IT Manager at Swisslos
Impressive expertise and top SLA services
Thanks to dbi services we were able to smoothly put the Oracle database into operation for the new business application. We were particularly impressed by dbi services’ professionalism and the advantages of their SLAs. This is very reassuring to know that we can count on dbi services on 24- hour basis.
Markus Weber, IT Director Swissgas AG
We are working since many years with dbi services for expert missions on-site as well as for the exploitation of our databases on-site but also by remote access under the outsourcing contract dbi FlexService, ISO 2000 certified. The consultant’s expertise and their professionalism are remarkable. The quality of the delivered services perfectly meets our expectations.
Didier Rouèche
Thanks to the help of dbi services and the dbi FlexService Service Level Agreement, we benefit from a database infrastructure without any interruption in terms of service availability. Every time we contact dbi services for a consulting project, we are impressed by the competence, flexibility, and also the professionalism of their staff.
Hervé Berthet
Our ECM and our infrastructure are strong, fast and reliable due to the combined involvement of Arcentis and dbi services. A bonus was the comprehensive training provided by Arcentis which allowed our teams to work independently.
François Zeller, IT Manager Precitrame Machines SA
Expert knowledge in the field of OCI.
With dbi services, we were able to access expert knowledge and focus on our core business. Our data is now more secure than ever, and our IT environment runs smoothly in the cloud.
Martin Koller, CEO misystems
Let's discuss your M-Files project together.
Hervé Schweitzer Chief Technology Officer (CTO) and Principal Consultant
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