Business Intelligence: adjustment and stabilization of processes
Retail has become a highly digitalized sector in recent years and, as such, having a reliable, solid and fast IT infrastructure is essential. With this in mind, Manor called in the experts from dbi services to advise them in two important areas:
Supply chain applications: Modernization of the database infrastructure
Business Intelligence: adjustment and stabilization of processes.
Challenges
Supply chain applications: Modernization of the database infrastructure
So-called LAS systems are used in Manor’s non-food logistics centers. This software controls the management of warehouse, from the receipt of goods, to the storage and delivery, and the warehouse automation systems are also connected to it. The LAS is a system that is crucial for the smooth operation of Manor. Until now, the relevant Oracle databases were still running on an OpenVMS cluster. They needed to be migrated to a more up-to-date database and to Windows Server systems.
Business intelligence
Manor needed to improve the performance of its BI systems and optimize its processes in this area.
Solutions
Supply chain applications: modernization of the database infrastructure :
The planned database platform design was developed by dbi and a largely coordinated migration plan was created. The aim was to ensure a fast and safe migration with the support of dbi services experts who have many years of experience in this area. The target platform was largely created and maintained by dbi services. This means that any troubleshooting and incident processing during operation can be taken care of by dbi services according to their high standards.
Business intelligence
Manor needed to improve the performance of its BI systems and optimize its processes in this area.
Results
Supply chain applications: modernization of the database infrastructure :
Thanks to their experience and skill, the experts from dbi services carried out the update as quickly as the scope of the task allowed and coordinated efficiently and independently with the Manor IT departments involved. This update has helped Manor to reduce existing operational risks and has given them a reliable partner for 24/7 incident management in the database environment.
Business intelligence
Best practices have resulted in an increase in performance, particularly in the area of analysis services. With regard to the processes, Manor incorporated the recommendations of the dbi services experts into the further development, thus improving the stability and speed of the processes.
Added value
The expertise of dbi services consultants covers all relational database system technologies used at Manor, including highly available environments. This means that Manor can benefit from a single point of contact for its database operation. The cutting-edge knowledge of dbi services experts even extends to older systems. They are able to migrate these older systems to new technologies to ensure optimal operation.
Manor chose an SLA from dbi services for a significant portion of its productive Oracle and SQL Server databases. Thanks to this, Manor was able to move its internal resources away from the operative management of its databases, giving its teams the time to concentrate on tasks with high added value.
