M-Files

Stop measuring ECM success like this

As I’ve mentioned in some of my previous blog posts, ECM projects don’t fail because of the chosen technology. Most products can meet the necessary requirements. The choice of a solution is driven more by other aspects, such as the(…)

The metadata trap

You know, metadata is the key of a nice Enterprise Content Management system. It is supposed to make work easier, promising order instead of chaos, findability instead of frustration, control instead of clutter. In the world of document management, metadata(…)

The hidden cost of “Quick Wins” in ECM projects

This is the fourth and final blog post in the series, that highlights the drawbacks of poor ECM implementation. In almost every enterprise content management (ECM) initiative, the phrase “Let’s get some quick wins” appears early, often with good intentions.

The day your ECM System became unusable

It started like any normal Tuesday.No alarms. No warning signs. No urgent emails flooding inboxes before 8 AM.Just a regular working day, until people tried to open documents.At first, it was a single complaint.“Hey, I can’t access the invoice archive.”Then(…)

M-Files didn’t fix your problem, your organization did.

Last week a wrote about the reasons why ECM projects fails. M-Files is a wonderful tool and probably my favorite ECM, but it won’t solve your problem. Companies that initiate digitalization projects(…)

ECM: Low-code, high value

First, for those unfamiliar with the term, low-code is a software development approach that uses visual, drag-and-drop interfaces and pre-built components to create applications, rather than manual coding. Low-code doesn’t always have a good reputation in the IT world because(…)

From Expertise to Intelligence: The Impact of AI on ECM Consulting

Last week, I wrote about the importance of soft skills in the daily lives of ECM consultants (link here, but sorry in french): communication, empathy, influence, active listening, and all the human elements that determine whether(…)

ECM Cost Optimization & ROI: How to maximize your M-Files project

Enterprise Content Management (ECM) projects often start with good intentions: reducing chaos, improving compliance, and streamlining processes.Yet many companies underestimate one crucial aspect: the financial impact. The project is often driven solely by the cost of licenses and implementation, such(…)

Thoughts on the M-Files GKO 2026 in Lisbon

My colleague, David Hueber, and I had the pleasure of attending the M-Files Global Kick-Off 2026 (GKO 2026) in Lisbon, Portugal, this week. The weather was unfortunate, but that’s not what matters. From January 26(…)

Stop Asking, Start Knowing with M-Files

If your team keeps asking: “What’s the status of that project?” “Where is this document?” “Is it approved?” You don’t have a people problem, you have an information problem! No one likes to ask their colleagues these questions, and(…)