Morgan Patou

Dctm – Managing licenses through OTDS

As you might know, since Documentum 24.4, there is a new requirement to have a valid license assigned to a user in order to log in to Documentum. This is a pretty important change, most likely designed with the X-Plan(…)

Dctm – Incorrect r_object_id reference in OTDS

I recently faced another pretty interesting case with an incorrect r_object_id reference in OTDS. In a non-production (dev) Active Directory (Azure EntraID) that is used as source of truth for the users/groups, it looked like there was an account which(…)

Dctm – MFA & non-MFA within OTDS based on target Applications

In OpenText Directory Services (OTDS), you have multiple ways to handle two-factor authentication (2FA) or multi-factor authentication (MFA). As a quick reminder, 2FA is simply the fact that you need to prove your identity in 2 different ways (e.g. a(…)

Dctm – OTDS SSO with sAMAccountName AD/LDAP attribute and Azure

The OpenText Directory Services (OTDS) is a pretty interesting piece of software, and it works quite well out-of-the-box. If you are starting to use the OTDS from scratch (when you have nothing internally), then there isn’t much problem, you can(…)

Dctm – D2 SSO through OTDS fails with DM_LICENSE_E_INVALID_LICENSE

After doing some more upgrades from Documentum 20.2 to 23.4, including D2, I faced a funny error about invalid licenses (DM_LICENSE_E_INVALID_LICENSE) while trying to login to D2 through OTDS SSO. That’s interesting because there is no license management for Documentum(…)

Dctm – Configure the memory of an IDS Target on Windows

The Documentum Interactive Delivery Services (IDS) doesn’t seem to be very popular, at least in my experience, as I haven’t seen that one used in a lot of situations. However, when I did, I always had to increase the IDS(…)

Alfresco – When a JDBC driver breaks after years of stability

A customer recently contacted us regarding an issue with an old Alfresco Enterprise 4.2.2 environment. The system had been running stably for years, with a nightly restart of the Tomcat/Alfresco service to help recycle the memory and fix long-standing issues(…)

Dctm – D2-DAR installation fails because of workflow trackers

In a Documentum upgrade project from 20.x to 23.4 earlier this year, I faced an issue which prevented the installation/upgrade of D2. The problem was located inside the D2-DAR while it was trying to update the workflow trackers, which failed(…)

Alfresco – Documents not searchable when uploaded via REST-API?

It’s a pretty common (and should be known) issue in Alfresco but even to this day, it still happens that enterprises contact us because of documents that cannot be found. The installation in question is a docker-compose for Alfresco Community(…)

Dctm – Oracle DB permissions on recent versions

If you have been running Documentum on Oracle in the past, you might have noticed that recent versions of Dctm requires more Database permissions to be able to perform an install/upgrade. This blog will just be a quick one to(…)