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ECM

Governing AI agents in ECM: Who is really in control?

In my previous article, M-Files AI: From Intelligent Metadata to AI Agents, I explored how AI in Enterprise Content Management has evolved. We have progressed from automatically classifying documents and suggesting metadata, to AI that can understand information, answer questions and reason about business context. Increasingly, it can also perform tasks. This evolution is exciting! Imagine an AI agent that… 

ECM Migration: The moment you inherit everyone’s mess

In my last blog post, I wrote about the importance of ownership of information. Today, I would like to consider what it means when we decide to start a migration project. We have 2 million documents in our current ECM. We need to migrate them to the new platform. It sounds simple. At least, it does when you put it… 

Who owns the information? Data ownership and stewardship in an ECM

I often see this pattern in organizations. The ECM project was an overall success: the migration is complete, and users are happy with the new solution. But after a year or two, the magic faded. Search results are cluttered with duplicates, metadata is inconsistent, permissions have drifted, and nobody dares to delete anything. Some users have gone back to using… 

When should something become an object?

When discussions about implementing an ECM system begin, a lot of the talk is about documents. However, there is another crucial consideration: Is everything we need a document? Or should it be something else? In a traditional document management mindset, we tend to think about everything as a file. But the file is often just one representation of something that… 

ECM + AI: achieving optimal synergy

Artificial intelligence is currently at the center of every IT discussion, and enterprise content management (ECM) is no exception.Vendors frequently promote the use of “AI-powered analytics,” “intelligent automation,” and “cognitive content services.”However, if you have already implemented ECM solutions, you are aware that there is often a discrepancy between the demonstration and the actual results.Let’s address the fundamental aspects of… 

The day your ECM System became unusable

It started like any normal Tuesday.No alarms. No warning signs. No urgent emails flooding inboxes before 8 AM.Just a regular working day, until people tried to open documents.At first, it was a single complaint.“Hey, I can’t access the invoice archive.”Then another.“The HR files are taking forever to load.”Then ten more.“Nothing is opening.”And within an hour, the entire ECM system, the… 

M-Files didn’t fix your problem, your organization did.

Last week a wrote about the reasons why ECM projects fails. M-Files is a wonderful tool and probably my favorite ECM, but it won’t solve your problem. Companies that initiate digitalization projects like to convince themselves that investing in an ECM will solve all their problems: no more chaos, data loss, inefficiency, or lack of collaboration. I’m sorry to break… 

M-Files Ment Integration configuration

In this blog we will be looking at the configuration of M-Files Ment Integration into an M-Files vault. We will discuss the configuration, the benefits and learn how to work with it.This is a follow-up to the webinar I hosted on 10 December and is aimed at technical teams responsible for configuration, implementation and end-user training. Overview The latest version… 

M-Files What’s new?

As you may know, M-Files is providing monthly release and the one for October is going to be interesting. Since several month M-Files is heavily working on the integration of new Microsoft approach which is aligning desktop and web clients and thus dropping the COM support (add-in and so on). M-Files is also following that trend, and decided to merge… 

M-Files IMPACT Global Conference 2024 – Third Day

Welcome session After breakfast we headed to the Auditorium to see the CEO Welcome session for the user and partners. What is knowledge work automation and how it can help. What is the role of AI in automation and how to unlock the benefits of generative AI within M-Files. M-Files product news and the roadmap including the vision As a… 

Easy business process automation with M-Files

Today with the volume of data managed within a company. It is essential to put in place mechanisms to reduce human activity, avoid duplication and thus improve the reliability of the information. In my last blog I explained what an ECM should be used for. Now I will focus on how to get advantages of the content by applying automated… 

Unlocking Efficiency and Collaboration with M-Files: A Comprehensive Overview

In today’s ever-changing business world, managing and organizing information effectively is crucial for success. M-Files, a leading information management solution, has emerged as a powerful solution to streamline document management, improve collaboration, and enhance overall efficiency within organizations. In this article, we will explore the key features, benefits, and applications of M-Files. What is M-Files? M-Files is an intelligent information…