Guillaume Meunier

The hidden cost of “Quick Wins” in ECM projects

This is the fourth and final blog post in the series, that highlights the drawbacks of poor ECM implementation. In almost every enterprise content management (ECM) initiative, the phrase “Let’s get some quick wins” appears early, often with good intentions.

The day your ECM System became unusable

It started like any normal Tuesday.No alarms. No warning signs. No urgent emails flooding inboxes before 8 AM.Just a regular working day, until people tried to open documents.At first, it was a single complaint.“Hey, I can’t access the invoice archive.”Then(…)

M-Files didn’t fix your problem, your organization did.

Last week a wrote about the reasons why ECM projects fails. M-Files is a wonderful tool and probably my favorite ECM, but it won’t solve your problem. Companies that initiate digitalization projects(…)

Why ECM Projects fail (even with good tools)

Today, I would like to take a step back and think about failure, because it’s part of life and sometimes things don’t go as planned. Analyzing failures can help to prevent them from happening again. Firstly, in most cases, your(…)

ECM: Low-code, high value

First, for those unfamiliar with the term, low-code is a software development approach that uses visual, drag-and-drop interfaces and pre-built components to create applications, rather than manual coding. Low-code doesn’t always have a good reputation in the IT world because(…)

From Expertise to Intelligence: The Impact of AI on ECM Consulting

Last week, I wrote about the importance of soft skills in the daily lives of ECM consultants (link here, but sorry in french): communication, empathy, influence, active listening, and all the human elements that determine whether(…)

ECM Cost Optimization & ROI: How to maximize your M-Files project

Enterprise Content Management (ECM) projects often start with good intentions: reducing chaos, improving compliance, and streamlining processes.Yet many companies underestimate one crucial aspect: the financial impact. The project is often driven solely by the cost of licenses and implementation, such(…)

Thoughts on the M-Files GKO 2026 in Lisbon

My colleague, David Hueber, and I had the pleasure of attending the M-Files Global Kick-Off 2026 (GKO 2026) in Lisbon, Portugal, this week. The weather was unfortunate, but that’s not what matters. From January 26(…)

Stop Asking, Start Knowing with M-Files

If your team keeps asking: “What’s the status of that project?” “Where is this document?” “Is it approved?” You don’t have a people problem, you have an information problem! No one likes to ask their colleagues these questions, and(…)

M-Files Sharing Center: Improved collaboration

As I’ve said many times, I like M-Files because each monthly release not only fixes bugs, but also introduces new features. This time (December 2025), they worked on the sharing feature.It’s not entirely new, as it(…)