Enterprise content management

Dctm – Upgrade from 23.4 to 25.4 fails with DM_SERVER_E_SOCKOPT

Since its release in Q4 2025, I have worked on several upgrades from 23.4 to 25.4. The first one I worked on was for a customer using our own custom Documentum images. If you have followed my posts for some(…)

Dctm – Detect and analyze slow SQL queries

Documentum is a powerful but also complex software. Therefore, debugging performance issues often comes down to being able to implement and review various traces. In this blog, I will talk about how you can detect and analyze slow SQL queries(…)

From Expertise to Intelligence: The Impact of AI on ECM Consulting

Last week, I wrote about the importance of soft skills in the daily lives of ECM consultants (link here, but sorry in french): communication, empathy, influence, active listening, and all the human elements that determine whether(…)

ECM Cost Optimization & ROI: How to maximize your M-Files project

Enterprise Content Management (ECM) projects often start with good intentions: reducing chaos, improving compliance, and streamlining processes.Yet many companies underestimate one crucial aspect: the financial impact. The project is often driven solely by the cost of licenses and implementation, such(…)

Dctm – Managing licenses through OTDS

As you might know, since Documentum 24.4, there is a new requirement to have a valid license assigned to a user in order to log in to Documentum. This is a pretty important change, most likely designed with the X-Plan(…)

Thoughts on the M-Files GKO 2026 in Lisbon

My colleague, David Hueber, and I had the pleasure of attending the M-Files Global Kick-Off 2026 (GKO 2026) in Lisbon, Portugal, this week. The weather was unfortunate, but that’s not what matters. From January 26(…)

Stop Asking, Start Knowing with M-Files

If your team keeps asking: “What’s the status of that project?” “Where is this document?” “Is it approved?” You don’t have a people problem, you have an information problem! No one likes to ask their colleagues these questions, and(…)

Dctm – Incorrect r_object_id reference in OTDS

I recently faced another pretty interesting case with an incorrect r_object_id reference in OTDS. In a non-production (dev) Active Directory (Azure EntraID) that is used as source of truth for the users/groups, it looked like there was an account which(…)

Dctm – MFA & non-MFA within OTDS based on target Applications

In OpenText Directory Services (OTDS), you have multiple ways to handle two-factor authentication (2FA) or multi-factor authentication (MFA). As a quick reminder, 2FA is simply the fact that you need to prove your identity in 2 different ways (e.g. a(…)

M-Files Sharing Center: Improved collaboration

As I’ve said many times, I like M-Files because each monthly release not only fixes bugs, but also introduces new features. This time (December 2025), they worked on the sharing feature.It’s not entirely new, as it(…)