OpenText Documentum as our consultants run it: installation, upgrades, Content Server, D2, xPlore, administration, scripting and troubleshooting.
During our last project, one of the Application Teams requested our help because they needed to execute some commands in IAPI with a specific user for which they didn’t know the password. They tried to use a DM_TICKET as I suggested them but they weren’t able to do so. Therefore I gave them detailed explanations of how to do that and I…
A few weeks ago, on one of our Documentum environments, we find out thanks to our monitoring that the Renditions weren’t generated anymore by our CTS/ADTS Server… This happened in a Sandbox environment where a lot of dev/testing was done in parallel between EMC, the different Application Teams and the Platform/Architecture Team (us). A lot of changes at the same time…
What is the relation between dfc.date_format and dm_LogPurge? This is the question we had to answer as we hit an issue. An issue with the dm_LogPurge job. As usual once a repository has been created we are configuring several Documentum jobs for the housekeeping. One of them is the dm_LogPurge. It is configured to run once a day with a cutoff_days…
In a previous blog (click here), I presented a common issue that might occur during the installation of some DARs and how to handle that with what Documentum provides but there are some limitations to that. Indeed the script repositoryPatch.sh is pretty good (except the small bug explained in the other blog) but its execution is limited to only one…
During a recent project at one of our customers, we often saw the message “Unexpected errors occurred while installing DARs”. In our case, this message happened when installing, migrating or upgrading a docbase on an already existing Content Server. We never saw this message during the first initial phase of installation of our repositories but we started to see it…
We went to a performance issue and some failed failover regarding the content server and the JMS. Thus we asked EMC for recommendations and it seems that the configuration can be slightly different than the official documentation. Here are the steps for the High Availability configuration for the content server and JMS. At this point you must already have a…
In this blog and for a customer’s requirement (Data Migration), I had to temporarily disable the FIPS on a Content Server 7.2 P05 in order to connect to a repository 6.7 SP2. In fact after adding the 6.7 repository to the docbroker projection list of the CS 7.2, the customer was not able to login and had the following error…
Maybe you had some issues with UCF in DA as me. I had this for no reason since few days at a customer. The problem was that we use SSL with DA and the Unified Content Facilities (UCF) wasn’t happy about it. Thus, in this short blog I’ll speak about troubleshooting UCF. The error I got happened when trying to…
As part of my previous posts about having 2 rendition servers for one docbase (see below), I’ll show you how to simply switch a rendition queue item to the other server – http://dbi-services.com/blog/documentum-multiple-adts-ratio-of-rendition-creations-between-instances-part-1/ – http://dbi-services.com/blog/documentum-multiple-adts-ratio-of-rendition-creations-between-instances-part-2/ I had an issue by a customer where one of the two rendition server was stuck since 2 days. As I explained in my previous…
I had this strange behavior that once upgraded from 6.7 to 7.2 a new ACS was created. I think it’s because the current ACS name didn’t fit the new ACS name pattern. Well it’s not a big issue to have 2 ACS configured. But in my case they pointed both to the same port and servlet so… I had to…
I went into a case that I found a kid of ‘Ghost’ index which I may present in another blog. But to summarize I had to get the full list of indexes from the xPlore server. The problem is that there isn’t such a list easily accessible. Hence I wondered, all indexes are stored in a database, what if I…
He he, long time no see, ADTS… It has been a long time I didn’t go into trouble with ADTS. As the new 7.2 ADTS is pretty well constituted this time the issue came from me, I admit. Once upon a time I had to migrate from ADTS 6.7 to 7.2 for a customer. Everything went fine in DEV, same…
