Morgan Patou

Documentum – xPlore CPS unreachable and not starting

During an upgrade project of xPlore from 16.4 to 20.2 at a customer, I faced a quite interesting issue with the xPlore CPS (Content Processing Services) that couldn’t start properly and were, therefore, shown as “UNREACHABLE“. The funny thing is(…)

Documentum – Unable to install an IndexAgent due to RSA/FIPS libraries

A couple year ago at a new customer, I was asked to install a new xPlore IndexAgent on an existing Documentum 16.4 environment. Unfortunately, that installation didn’t succeed, and I ended up with the following install logs: [xplore@ds-0 ~]$ cd(…)

Documentum – xPlore PrimaryDsearch not responding to curl/wget/browser requests anymore

A few weeks ago, I faced an issue at a customer where xPlore PrimaryDsearch would stop responding to curl/wget/browser requests from time to time. The impacted environments were containers (pods) hosted on Kubernetes. At this customer, we were in progress(…)

Documentum – How to easily remove duplicated xPlore queue items

Documentum is usually working pretty well with xPlore when it’s about managing its queue on well configured environments and/or with “simple” repositories. Basically, as long as you do not only have very big/complex documents (e.g.: 500Mb excel files with hundreds(…)

Documentum – RCS/CFS Upgrade fails due to missing dm_filestore

At a customer having a lot of Documentum environments, I recently faced an interesting issue while upgrading an RCS/CFS to 20.2. The same could potentially reproduce during a standard installation of a RCS/CFS, under certain circumstances (in case there are(…)

Documentum – Detect a Repository parent process being killed

There could be several reasons why a Linux process gets killed. Of course, it could be someone using the kill command but, in this blog, I will talk about the Kernel Panic triggered by the Operating System in case it(…)

Documentum – xPlore 20.2 search not working after repository restart

A little bit more than two years ago, one of our customers started to use Documentum 20.2 (and therefore xPlore 20.2) in custom containers, with all components in SSL/Secure. At first sight, everything seemed to work. However, in case the(…)

Documentum – RED Warning on D2 after enabling Tomcat HTTP Security Headers

Security is and will always be a very important aspect of IT. Enterprise Content Management (or Document Management Systems or Content Services Platform or whateveryoucallit) is obviously not an exception to that. One of our main goals as a consultant(…)

Documentum – ACS not starting because of ActiveMQ on the MethodServer

Documentum is an inexhaustible source of issues and that’s great because I can continuously write blogs on it, and I always have materials for that. In this blog, I will talk about the ACS not being able to start on(…)

Documentum – Encrypt BOF passwords with a minimal jar file

Nowadays, with DevOps and containers approaches, you will often see components or software that try to go on a diet, to reduce the size needed to deploy them and therefore the images/containers associated to it. I was recently asked to(…)