What is the relation between dfc.date_format and dm_LogPurge? This is the question we had to answer as we hit an issue. An issue with the dm_LogPurge job. As usual once a repository has been created we are configuring several Documentum jobs for the housekeeping. One of them is the dm_LogPurge. It is configured to run once a day with a cutoff_days…
Maybe you had some issues with UCF in DA as me. I had this for no reason since few days at a customer. The problem was that we use SSL with DA and the Unified Content Facilities (UCF) wasn’t happy about it. Thus, in this short blog I’ll speak about troubleshooting UCF. The error I got happened when trying to…
By Franck Pachot . 12c SQL Plan Directives, a side effect, a bad application design, a bug… and the occasion to show how to quickly troubleshoot. An application has long response time since 12c migration. No blind guesses, no reason to compare with previous version, let’s just troubleshoot performance with methodical approach. Time Model You should already know that, I…
I discover a strange error with a customer about the default trace. As you know, SQL Server has a default trace with a lot of events like the data and log file growth. This trace is enabled by default and you have five .trc files located in the installation directory of SQL Server. In my case, I search through the…
I post a little tips for orphan database-users that we cannot drop so easily in the SSISDB… I discovered this by a customer and it was very tricky to find the explanation and the solution. This is the reason why I will share it with you… CONTEXT All morning, a policy checks orphan database user on all databases from all…
In all blogs that I read, the solution is just to change the retention period to a reasonable value. Yes, it is true but in some case you need to go deeper in the analysis… Like you, I changed the retention period, ran the cleanup but finally, I had always a big database… Why, Why, Why? My first step for…
In a recent project I faced the following situation: One the one hand I had to execute scripts on a customer’s workstation while on the other hand I had to integrate the results of these scripts into a report on my own workstation. The question was how to efficiently do this without sending dozens of mails to myself. One solution…
Recently, I have installed an Oracle 11.2.0.4 RDBMS on a server, and I wanted to install the latest Patch Set Update (PSU) 11.2.0.4.4 from October 2014. During the execution, I fell on the error “Archive not applied” and the job failed. This is how to quickly fix this issue. While installing the PSU 11.2.0.4.4 from October 2014 on my Oracle…
This is another blog posting an our Documentum upgrade project. This time, the following issue occured: the ActiveX could not be installed using the D2-Client. We had to access the D2-Config url to have it installed. For a normal user, this could not be used. Analyzes The workstation had the ActiveX for D2 3.0 installed, the version before the upgrade.…
Among the hidden features provided by SQL Server 2014 there is a very interesting dynamic management view named sys.dm_exec_query_profiles. This feature will help the database administrators and experienced developers to troubleshoot long running queries in real-time. I’m pretty sure you had to deal with the following questions: When will this query finish? What percentage of total workload is performed by…
Recently, I faced a TNS resolution problem at a customer. The reason was a bad environment setting: The customer called the service desk because of a DBLINK pointing to a bad database. The users were supposed to be redirected to a development database, and the DBLINK was redirecting to a validation database instead. The particularity of the environment is that development…
Last week, when I was working on how to setup the Kerberos SSO for D2 3.1 SP1, I faced some issues due to a documentation that doesn’t seem to be up to date… In fact, our version is D2 3.1 SP1 and there is no specific documentation for SP1. In consequence, I read the D2 3.1 Installation Guide and the…
