Consultant at dbi services
Alexander Schmidt has more than 11 years of experience in IT Service Management. He is specialized in modern ways of managing service offerings with ITIL 4, Scrum and SAFe. His expertise also includes delivering related training courses according to official certifications.
Alexander Schmidt is an enthusiastic trainer, applying Lean-Agile principles throughout his work, while always concentrating on enabling value to the customer.
Prior to dbi services, Alexander Schmidt was ITSM Team Lead and ITIL 4 Trainer at Panalpina Management in Basel. Previously, he also worked as a trainer and Deputy Team Lead for Cognizant.
Alexander Schmidt holds a Technical School Diploma in Electronics from the Trefort Ágoston Bilingual Technical Electronics School of Budapest, Hungary.
His branch-related experience covers shared service centers for telecommunications and logistics.