dbi FlexService +++

Managing your complete infrastructure!

If you want to entrust experts with the complete management of your database or middleware (WebLogic, Documentum, SharePoint) infrastructure, the ISO 20000 certified “dbi FlexService +++” SLA contract is your solution. A dedicated team of experts will permanently monitor your environment. In addition to “dbi FlexService ++”, customers also benefit from a comprehensive capacity and change management and from the License Management support. By choosing “dbi FlexService +++”, you will also get 12 hours service time per component!

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dbi FlexService - overview

Included services

Guaranteed reaction times