dbi FlexService ++

Monitoring your infrastructure proactively!

The ISO 20000 certified “dbi FlexService ++” SLA contract offers an efficient monitoring of your database or middleware infrastructure. An automatic alert system notifies incidents which are then solved by a dedicated expert team. The customer does not have to intervene and benefits from a proactive problem handling as well as from a support in the implementation of changes. By choosing “dbi FlexService ++”, you will also get 6 hours service time per component!

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dbi FlexService - overview

Included services

Guaranteed reaction times