{"id":437,"date":"2022-02-14T17:08:01","date_gmt":"2022-02-14T16:08:01","guid":{"rendered":"https:\/\/www.dbi-services.com\/?post_type=testimonials&p=437"},"modified":"2025-02-11T14:59:31","modified_gmt":"2025-02-11T13:59:31","slug":"swissgas","status":"publish","type":"testimonials","link":"https:\/\/www.dbi-services.com\/fr\/references\/swissgas\/","title":{"rendered":"Swissgas"},"content":{"rendered":"\n\n

Un savoir-faire et un service SLA impressionnant<\/h3>

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Gr\u00e2ce \u00e0 dbi services, nous avons pu sans probl\u00e8me absorber la mise en place de la base de donn\u00e9es Oracle de notre nouvelle solution m\u00e9tier. Nous avons \u00e9t\u00e9 impressionn\u00e9s par le professionnalisme de dbi services, comme par les avantages de leurs contrats SLA. De plus, dbi services assure l\u2019exploitation dans son ensemble et \u00e0 tout moment. C\u2019est tr\u00e8s rassurant.<\/em><\/p>\n\n\n\n

Markus Weber, Directeur des services informatiques Swissgas AG<\/p>\n<\/div>\n\n\n\n

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D\u00e9fis<\/h3>

Le projet d\u00e9di\u00e9 au nouveau syst\u00e8me d\u2019exploitation de gaz pr\u00e9sentait des d\u00e9fis de taille : de fortes exigences en mati\u00e8re de disponibilit\u00e9 et de scalabilit\u00e9, de nouveaux concepts d\u2019exploitation, et avec la base de donn\u00e9es Oracle, la mise en \u0153uvre d\u2019une technologie nouvelle et impos\u00e9e. L\u2019informatique de Swissgas AG \u00e9tait jusqu\u2019alors exploit\u00e9e exclusivement on-premises, dans un environnement de serveurs virtuels avec des applications Microsoft uniquement.<\/p><\/div><\/section>\n\n

Solution<\/h3>

Le syst\u00e8me d\u2019exploitation de gaz de Swissgas AG n\u00e9cessitait une base de donn\u00e9es Oracle en Standard Edition. dbi services a con\u00e7u l\u2019environnement de serveurs virtuels dans le cloud de Swisscom. L\u2019acc\u00e8s se fait par r\u00e9seau LAN Interconnect, le serveur de base de donn\u00e9es \u00e9tant install\u00e9 sur le Linux d\u2019Oracle. La disponibilit\u00e9 du syst\u00e8me et des donn\u00e9es est assur\u00e9e par Dbvisit Standly. Les contrats SLA de dbi garantissent un suivi 24h\/24, 7 j\/7.<\/p><\/div><\/section>\n\n

R\u00e9sultat<\/h3>

L\u2019\u00e9quipe de Swissgas AG ne rencontre aucun probl\u00e8me de fiabilit\u00e9 avec sa base de donn\u00e9es Oracle. Evolutive, elle fonctionne sans interruption ni incident. Les licences Oracle, le conseil et la mise en \u0153uvre ont \u00e9t\u00e9 fournis par un acteur unique, dbi services, qui g\u00e8re les incidents potentiels avec un service desk efficace et minutieux en 7×24.<\/p><\/div><\/section>\n\n

Valeur ajout\u00e9\u00e9<\/h3>

La solution propos\u00e9e r\u00e9pond parfaitement aux exigences \u00e9lev\u00e9es et ce \u00e0 des conditions int\u00e9ressantes. La d\u00e9cision de partir avec dbi services est apparue \u00e9vidente au vu de leurs v\u00e9ritables comp\u00e9tences pour Oracle et de l\u2019\u00e9tendue de la gamme des prestations propos\u00e9es, sans compter le support adapt\u00e9 \u00e0 nos besoins avec des contrats SLA transparents.<\/p><\/div><\/section>\n\n\n

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