{"id":193,"date":"2022-02-14T14:24:26","date_gmt":"2022-02-14T13:24:26","guid":{"rendered":"https:\/\/www.dbi-services.com\/?post_type=testimonials&p=193"},"modified":"2025-02-11T15:10:40","modified_gmt":"2025-02-11T14:10:40","slug":"felix-platter-spital","status":"publish","type":"testimonials","link":"https:\/\/www.dbi-services.com\/fr\/references\/felix-platter-spital\/","title":{"rendered":"Felix Platter-Spital"},"content":{"rendered":"\n\n

Fiabilit\u00e9 et comp\u00e9tence en 7×24<\/strong><\/h3>

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Nous appr\u00e9cions \u00e9norm\u00e9ment d\u2019avoir dbi services comme partenaire. Gr\u00e2ce \u00e0 leurs collaborateurs, notre \u00e9quipe b\u00e9n\u00e9ficie d\u2019une exp\u00e9rience et d\u2019un savoir-faire consid\u00e9rable sur de nombreuses technologies. Avec son Service Desk et son contrat d\u2019infog\u00e9rance FlexService, dbi services assure un support professionnel et efficace en 7\u00d724, ce que nous appr\u00e9cions particuli\u00e8rement.<\/em><\/p>\n\n\n\n

Roland Zink, IT Service Manager H\u00f4pital Felix-Platter<\/p>\n<\/div>\n\n\n\n

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\"Felix<\/figure>\n<\/div><\/div>\n<\/div>\n\n<\/div><\/div><\/section>\n\n\n\n

D\u00e9fis<\/h3>

Dans tout h\u00f4pital, la s\u00e9curit\u00e9 des donn\u00e9es sensibles ainsi que la disponibilit\u00e9 des applications et des informations \u00e0 tout instant constituent l\u2019exigence principale au service IT. Le second d\u00e9fi de l\u2019h\u00f4pital F\u00e9lix-Platter r\u00e9sidait dans la gestion optimale des licences Oracle. En effet, la Standard Edition ne comporte pas de v\u00e9ritable solution de haute disponibilit\u00e9, et le passage \u00e0 la licence Enterprise Edition est co\u00fbteux. Le dernier d\u00e9fi consistait dans l\u2019optimisation de la performance du syst\u00e8me d\u2019information clinique (SIC).<\/p><\/div><\/section>\n\n

Solution<\/h3>

dbi services a recommand\u00e9 l\u2019utilisation du logiciel Dbvisit. Cette solution innovante pour les produits Oracle assure une r\u00e9elle haute disponibilit\u00e9 tout en limitant les co\u00fbts de licence. L\u2019exploitation et la maintenance sont assur\u00e9es par dbi services dans le cadre de leurs contrats d\u2019infog\u00e9rance dbi FlexService. Ce contrat SLA couvre les bases de donn\u00e9es Oracle, mais aussi la technologie SQL Server. Une extension \u00e0 des prestations en 7×24 est \u00e9galement possible.<\/p><\/div><\/section>\n\n

R\u00e9sultat<\/h3>

Sur les bases de donn\u00e9es Oracle, Dbvisit Standby assure une disponibilit\u00e9 fiable et constante des services et des donn\u00e9es, en coh\u00e9rence avec les exigences des applications. dbi services a consolid\u00e9 l\u2019environnement SQL Server sur la base des meilleures pratiques, permettant ainsi une am\u00e9lioration significative du fonctionnement du syst\u00e8me d\u2019information clinique. Les bases de donn\u00e9es sont fiables et fonctionnent parfaitement. Les solutions mises en place r\u00e9pondent aux attentes.<\/p><\/div><\/section>\n\n

Valeur ajout\u00e9e<\/h3>

Les collaborateurs de dbi ont men\u00e9 ce projet \u00e0 bien gr\u00e2ce \u00e0 leur comp\u00e9tence et \u00e0 leur flexibilit\u00e9. Leur t\u00e9nacit\u00e9 leur a permis de trouver des solutions innovantes et adapt\u00e9es aux d\u00e9fis rencontr\u00e9s pendant le projet. Le Service Desk traite les demandes et accomplit les t\u00e2ches de mani\u00e8re rapide, professionnelle et efficace, dans le cadre du contrat d\u2019infog\u00e9rance (SLA) dbi FlexService. En conclusion, dbi services fait b\u00e9n\u00e9ficier l\u2019h\u00f4pital F\u00e9lix-Platter d\u2019un support du plus haut niveau professionnel \u00e0 un tr\u00e8s bon rapport qualit\u00e9-prix.<\/p>

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