{"id":2879,"date":"2026-05-13T14:24:02","date_gmt":"2026-05-13T12:24:02","guid":{"rendered":"https:\/\/www.dbi-services.com\/service\/sla\/"},"modified":"2026-11-09T10:29:59","modified_gmt":"2026-11-09T09:29:59","slug":"sla","status":"publish","type":"service","link":"https:\/\/www.dbi-services.com\/fr\/service\/sla\/","title":{"rendered":"SLA"},"content":{"rendered":"<div class=\"pb-on-dark et_pb_section_0 et_pb_section et_section_regular et_flex_section et-pb-has-background-video et_pb_preload\"><span inert class=\"et-pb-background-video\"><video autoplay loop playsinline muted><source type=\"video\/mp4\" data-src=\"https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/10\/Redwood_forest_with_teal_circuits_9911f1e5.mp4\" \/><\/video><\/span>\n<div class=\"et_pb_row_0 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_flex_module section-label-with-line\"><div class=\"et_pb_text_inner\"><p>dbi FlexService \u00b7 Contrat SLA \u00b7 Suisse<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_group_0 et_pb_group et_pb_module et_flex_group et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_dark et_animated et_pb_module et_flex_module hero\"><div class=\"et_pb_text_inner\"><h1>Quelqu\u2019un veille d\u00e9j\u00e0.<br \/><em>L\u2019exploitation, <br \/>one level above.<\/em><\/h1>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_dark et_animated et_pb_module et_flex_module hero-sub\"><div class=\"et_pb_text_inner\"><p>La bonne question n\u2019est pas \u00ab\u202fvotre plateforme tombera-t-elle en panne\u202f?\u202f\u00bb, mais \u00ab\u202fqui veille d\u00e9j\u00e0 quand cela arrive\u202f?\u202f\u00bb<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_group_1 et_pb_group et-last-child et_pb_module et_flex_group et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_light et_animated et_pb_module et_flex_module preset--module--divi-button--default\" href=\"#contact\" data-icon=\"$\"><span class=\"et-pb-parallax-content\">Discuter d\u2019un SLA avec nous<\/span><\/a><\/div>\n\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_1_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_1 et_pb_button et_pb_bg_layout_dark et_animated et_pb_module et_flex_module preset--module--divi-button--default\" href=\"#contact\" data-icon=\"$\"><span class=\"et-pb-parallax-content\">Simuler le prix de votre SLA<\/span><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_1 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_1 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_1 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_2_5 et_flex_column_2_5_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_flex_module section-label-with-line\"><div class=\"et_pb_text_inner\"><p>Un risque au niveau de la direction<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2>Une panne n\u2019est pas un probl\u00e8me informatique. C\u2019est <em>l\u2019affaire de la direction.<\/em><\/h2>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_2 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_3_5 et_flex_column_3_5_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>Quand une plateforme centrale s\u2019arr\u00eate, le co\u00fbt se mesure rarement en heures de serveur. Il se mesure en transactions qui n\u2019ont pas abouti, en patients ou en citoyens qui attendent, en une question du r\u00e9gulateur \u00e0 laquelle vous ne pouvez pas encore r\u00e9pondre, et en une confiance bien plus longue \u00e0 reconstruire que le syst\u00e8me \u00e0 red\u00e9marrer. La d\u00e9cision d\u2019assurer ce risque n\u2019est pas technique. C\u2019est une question de la part d\u2019incertitude que votre organisation accepte de porter, et de la vitesse \u00e0 laquelle vous voulez vous en d\u00e9faire.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_6 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h3>Avec nous, vos bases sont assur\u00e9es.<\/h3>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_2 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_2 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_3 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_7 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_flex_module section-label-with-line\"><div class=\"et_pb_text_inner\"><p>Exploitation et garanties<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_8 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2>Trois contrats SLA. <em>Vous choisissez votre niveau de certitude.<\/em><\/h2>\n<\/div><\/div>\n\n<div class=\"et_pb_text_9 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>Chaque SLA dbi FlexService fixe un temps de r\u00e9action garanti et un volume d\u2019intervention d\u00e9fini. Vous savez ce que vous obtenez, et ce que cela co\u00fbte, avant que nous intervenions.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_3 et_pb_row et_grid_row\">\n<div class=\"et_pb_column_4 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_group_2 et_pb_group et-last-child et_pb_module et_flex_group et_pb_css_mix_blend_mode_passthrough et_animated\">\n<div class=\"et_pb_text_10 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h3>FlexService<em> +++<\/em><\/h3>\n<\/div><\/div>\n\n<div class=\"et_pb_text_11 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module info-tag-blue\"><div class=\"et_pb_text_inner\"><p>Couverture maximale<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_12 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>Gestion compl\u00e8te de votre plateforme, exploit\u00e9e comme si elle \u00e9tait la n\u00f4tre.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_divider_0 et_pb_divider et_pb_space et_pb_divider_position_top et_pb_module\"><div class=\"et_pb_divider_internal\"><\/div><\/div>\n\n<div class=\"et_pb_text_13 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module section-label\"><div class=\"et_pb_text_inner\"><p>Un expert r\u00e9pond en moins de<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_14 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p class=\"h6\">30 minutes<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_divider_1 et_pb_divider et_pb_space et_pb_divider_position_top et_pb_module\"><div class=\"et_pb_divider_internal\"><\/div><\/div>\n\n<div class=\"et_pb_text_15 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module section-label\"><div class=\"et_pb_text_inner\"><p>Intervention incluse<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_16 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p class=\"h6\">12 heures \/ an par composant<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_column_5 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_group_3 et_pb_group et-last-child et_pb_module et_flex_group et_pb_css_mix_blend_mode_passthrough et_animated\">\n<div class=\"et_pb_text_17 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h3>FlexService<em> ++<\/em><\/h3>\n<\/div><\/div>\n\n<div class=\"et_pb_text_18 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>Une supervision proactive qui d\u00e9tecte le probl\u00e8me avant que vous ne le ressentiez.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_divider_2 et_pb_divider et_pb_space et_pb_divider_position_top et_pb_module\"><div class=\"et_pb_divider_internal\"><\/div><\/div>\n\n<div class=\"et_pb_text_19 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module section-label\"><div class=\"et_pb_text_inner\"><p>Un expert r\u00e9pond en moins de<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_20 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p class=\"h6\">1 heure<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_divider_3 et_pb_divider et_pb_space et_pb_divider_position_top et_pb_module\"><div class=\"et_pb_divider_internal\"><\/div><\/div>\n\n<div class=\"et_pb_text_21 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module section-label\"><div class=\"et_pb_text_inner\"><p>Intervention incluse<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_22 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p class=\"h6\">6 heures \/ an par composant<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_column_6 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_group_4 et_pb_group et-last-child et_pb_module et_flex_group et_pb_css_mix_blend_mode_passthrough et_animated\">\n<div class=\"et_pb_text_23 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h3>FlexService<em> +<\/em><\/h3>\n<\/div><\/div>\n\n<div class=\"et_pb_text_24 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>Des experts seniors \u00e0 disposition, pr\u00eats d\u00e8s l\u2019instant o\u00f9 vous appelez.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_divider_4 et_pb_divider et_pb_space et_pb_divider_position_top et_pb_module\"><div class=\"et_pb_divider_internal\"><\/div><\/div>\n\n<div class=\"et_pb_text_25 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module section-label\"><div class=\"et_pb_text_inner\"><p>Un expert r\u00e9pond en moins de<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_26 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p class=\"h6\">2 heures<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_divider_5 et_pb_divider et_pb_space et_pb_divider_position_top et_pb_module\"><div class=\"et_pb_divider_internal\"><\/div><\/div>\n\n<div class=\"et_pb_text_27 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module section-label\"><div class=\"et_pb_text_inner\"><p>Intervention incluse<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_28 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p class=\"h6\">Experts \u00e0 la demande, factur\u00e9s \u00e0 l\u2019usage<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_29 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module info-tag-orange\"><div class=\"et_pb_text_inner\"><p>[VERIFY] confirm whether + includes any annual hours<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_4 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_7 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_3_5 et_flex_column_3_5_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_30 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h3>FlexService <em>sur mesure<\/em><\/h3>\n<\/div><\/div>\n\n<div class=\"et_pb_text_31 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>Aucun des trois ne convient exactement\u202f? Nous fa\u00e7onnons le contrat autour de votre plateforme\u00a0: le temps de r\u00e9action, les heures annuelles et les couches qui correspondent \u00e0 votre risque r\u00e9el.<\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_8 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_2_5 et_flex_column_2_5_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_2_wrapper preset--module--divi-button--0to5q8selh_wrapper\"><a class=\"et_pb_button_2 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-button--0to5q8selh\" href=\"#contact\" data-icon=\"$\"><span class=\"et-pb-parallax-content\">Construire votre SLA avec nous<\/span><\/a><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_5 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_9 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_32 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>Le temps de r\u00e9action est le d\u00e9lai garanti jusqu\u2019\u00e0 la premi\u00e8re r\u00e9ponse d\u2019un expert.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_33 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module info-tag-orange\"><div class=\"et_pb_text_inner\"><p>[VERIFY] confirm reaction = first response<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_3_wrapper preset--module--divi-button--0to5q8selh_wrapper\"><a class=\"et_pb_button_3 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-button--0to5q8selh\" href=\"\/wp-content\/uploads\/2026\/10\/DBI-20251217-SLA-Components-extensions.pdf\" data-icon=\"$\"><span class=\"et-pb-parallax-content\">Voir le d\u00e9tail complet par composant (PDF)<\/span><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_3 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_6 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_10 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_34 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_flex_module section-label-with-line\"><div class=\"et_pb_text_inner\"><p>Extensions en option<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_35 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2>Chaque extension s\u2019ajoute \u00e0 <em>n\u2019importe quel niveau.<\/em><\/h2>\n<\/div><\/div>\n\n<div class=\"et_pb_text_36 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>Les extensions sont des options. Commencez par le niveau FlexService qui convient, puis n\u2019ajoutez que les extensions l\u00e0 o\u00f9 votre exposition est r\u00e9elle. Rien de plus.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_7 et_pb_row et_grid_row\">\n<div class=\"et_pb_column_11 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_group_5 et_pb_group et-last-child et_pb_module et_flex_group et_pb_css_mix_blend_mode_passthrough et_animated\">\n<div class=\"et_pb_group_6 et_pb_group et-last-child et_pb_module et_flex_group et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_37 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h3 class=\"h6\"><strong><em>+<\/em><\/strong> Service de piquet 7\u00d724<\/h3>\n<\/div><\/div>\n\n<div class=\"et_pb_text_38 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>Une couverture jour et nuit. Nuits, week-ends et jours f\u00e9ri\u00e9s compris, pour que la veille ne s\u2019arr\u00eate jamais.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_column_12 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_group_7 et_pb_group et-last-child et_pb_module et_flex_group et_pb_css_mix_blend_mode_passthrough et_animated\">\n<div class=\"et_pb_group_8 et_pb_group et-last-child et_pb_module et_flex_group et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_39 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h3 class=\"h6\"><strong><em>+<\/em><\/strong> Syst\u00e8me d\u2019exploitation<\/h3>\n<\/div><\/div>\n\n<div class=\"et_pb_text_40 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>Une couverture \u00e9tendue jusqu\u2019\u00e0 la couche du syst\u00e8me d\u2019exploitation, pas seulement \u00e0 la base de donn\u00e9es au-dessus.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_column_13 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_group_9 et_pb_group et-last-child et_pb_module et_flex_group et_pb_css_mix_blend_mode_passthrough et_animated\">\n<div class=\"et_pb_group_10 et_pb_group et-last-child et_pb_module et_flex_group et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_41 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h3 class=\"h6\"><strong><em>+<\/em><\/strong> Haute disponibilit\u00e9<\/h3>\n<\/div><\/div>\n\n<div class=\"et_pb_text_42 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>La r\u00e9silience int\u00e9gr\u00e9e, pour qu\u2019une d\u00e9faillance isol\u00e9e ne devienne pas une panne.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_column_14 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_group_11 et_pb_group et-last-child et_pb_module et_flex_group et_pb_css_mix_blend_mode_passthrough et_animated\">\n<div class=\"et_pb_group_12 et_pb_group et-last-child et_pb_module et_flex_group et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_43 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h3 class=\"h6\"><strong><em>+<\/em><\/strong> S\u00e9curit\u00e9<\/h3>\n<\/div><\/div>\n\n<div class=\"et_pb_text_44 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>Durcissement, discipline de patching et r\u00e9ponse aux incidents r\u00e9unis dans le m\u00eame contrat.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_4 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_8 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_15 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_row_9 et_pb_row et_pb_row_nested et_flex_row\">\n<div class=\"et_pb_column_16 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_45 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_flex_module section-label-with-line\"><div class=\"et_pb_text_inner\"><p>Ce que nous couvrons<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_46 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2>Un seul contrat pour toute votre <em>plateforme.<\/em><\/h2>\n<\/div><\/div>\n\n<div class=\"et_pb_text_47 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>Un SLA FlexService ne se limite pas \u00e0 la base de donn\u00e9es. Il couvre toutes les couches dont d\u00e9pend une plateforme, et les technologies que votre organisation exploite d\u00e9j\u00e0.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_10 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_17 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_48 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module section-label\"><div class=\"et_pb_text_inner\"><p>Domaines d\u2019expertise<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_49 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p class=\"pb-tag-group\">Donn\u00e9es &amp; analytics<\/p>\n<ul class=\"pb-tags\">\n<li>Bases de donn\u00e9es<\/li>\n<li>Business intelligence<\/li>\n<li>Digitalisation avec ECM<\/li>\n<\/ul>\n<\/div><\/div>\n\n<div class=\"et_pb_text_50 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p class=\"pb-tag-group\">Plateforme &amp; infrastructure<\/p>\n<ul class=\"pb-tags\">\n<li>Syst\u00e8mes d\u2019exploitation<\/li>\n<li>Mat\u00e9riel &amp; stockage<\/li>\n<li>Cloud<\/li>\n<li>Virtualisation<\/li>\n<li>Serveurs d\u2019applications<\/li>\n<\/ul>\n<\/div><\/div>\n\n<div class=\"et_pb_text_51 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p class=\"pb-tag-group\">Ing\u00e9nierie &amp; automatisation<\/p>\n<ul class=\"pb-tags\">\n<li>DevOps<\/li>\n<li>Conteneurs<\/li>\n<li>Automatisation des workloads<\/li>\n<\/ul>\n<\/div><\/div>\n\n<div class=\"et_pb_text_52 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p class=\"pb-tag-group\">S\u00e9curit\u00e9<\/p>\n<ul class=\"pb-tags\">\n<li>S\u00e9curit\u00e9 informatique<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_11 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_18 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_53 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module tech-toggle-trigger\"><div class=\"et_pb_text_inner\"><p>Technologies couvertes<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_12 et_pb_row et_flex_row tech-logo-panel\">\n<div class=\"et_pb_column_19 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_row_13 et_pb_row et_pb_row_nested et_grid_row\">\n<div class=\"et_pb_column_20 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_image_0 et_pb_image et_pb_module et_flex_module\"><a href=\"https:\/\/www.dbi-services.com\/partner\/oracle\/\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/10\/Oracle_logo.svg\" alt=\"Oracle\" width=\"231\" height=\"30\" srcset=\"https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/10\/Oracle_logo.svg 231w\" class=\"wp-image-2285\" \/><\/span><\/a><\/div>\n<\/div>\n\n<div class=\"et_pb_column_21 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_image_1 et_pb_image et_pb_module et_flex_module\"><a href=\"https:\/\/www.dbi-services.com\/partner\/microsoft\/\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/10\/Microsoft_logo_2012.svg\" alt=\"Microsoft\" width=\"337\" height=\"72\" srcset=\"https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/10\/Microsoft_logo_2012.svg 337w\" class=\"wp-image-2286\" \/><\/span><\/a><\/div>\n<\/div>\n\n<div class=\"et_pb_column_22 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_image_2 et_pb_image et_pb_module et_flex_module\"><a href=\"https:\/\/www.dbi-services.com\/partner\/dbvisit\/\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/10\/Dbvisit_logo_2024_v2.svg\" alt=\"Dbvisit\" width=\"155\" height=\"62\" srcset=\"https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/10\/Dbvisit_logo_2024_v2.svg 155w\" class=\"wp-image-3560\" \/><\/span><\/a><\/div>\n<\/div>\n\n<div class=\"et_pb_column_23 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_image_3 et_pb_image et_pb_module et_flex_module\"><a href=\"https:\/\/www.dbi-services.com\/partner\/severalnines\/\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/10\/Severalnines_logo_2023.svg\" alt=\"Severalnines\" width=\"800\" height=\"180\" srcset=\"https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/10\/Severalnines_logo_2023.svg 800w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 800px, 100vw\" class=\"wp-image-3559\" \/><\/span><\/a><\/div>\n<\/div>\n\n<div class=\"et_pb_column_24 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_image_4 et_pb_image et_pb_module et_flex_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/11\/d.side_software_logo.png\" alt=\"d.side (Oracle monitoring)\" width=\"485\" height=\"236\" srcset=\"https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/11\/d.side_software_logo.png 485w, https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/11\/d.side_software_logo-480x234.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 485px, 100vw\" class=\"wp-image-3696\" \/><\/span><\/div>\n<\/div>\n\n<div class=\"et_pb_column_25 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_image_5 et_pb_image et_pb_module et_flex_module\"><a href=\"https:\/\/www.dbi-services.com\/partner\/aws\/\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/11\/Amazon_Web_Services_2025.svg\" alt=\"Amazon Web Services\" width=\"188\" height=\"125\" srcset=\"https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/11\/Amazon_Web_Services_2025.svg 188w\" class=\"wp-image-3689\" \/><\/span><\/a><\/div>\n<\/div>\n\n<div class=\"et_pb_column_26 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_image_6 et_pb_image et_pb_module et_flex_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/11\/VMware_by_Broadcom_logo.svg\" alt=\"VMware by Broadcom\" width=\"302\" height=\"90\" srcset=\"https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/11\/VMware_by_Broadcom_logo.svg 302w\" class=\"wp-image-3698\" \/><\/span><\/div>\n<\/div>\n\n<div class=\"et_pb_column_27 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_image_7 et_pb_image et_pb_module et_flex_module\"><a href=\"https:\/\/www.dbi-services.com\/partner\/red-hat\/\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/10\/Red_Hat_Logo_2019.svg\" alt=\"Red Hat\" width=\"613\" height=\"145\" srcset=\"https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/10\/Red_Hat_Logo_2019.svg 613w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 613px, 100vw\" class=\"wp-image-2291\" \/><\/span><\/a><\/div>\n<\/div>\n\n<div class=\"et_pb_column_28 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_image_8 et_pb_image et_pb_module et_flex_module\"><a href=\"https:\/\/www.dbi-services.com\/partner\/suse\/\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/10\/SUSE.svg\" alt=\"SUSE\" width=\"120\" height=\"60\" srcset=\"https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/10\/SUSE.svg 120w\" class=\"wp-image-2292\" \/><\/span><\/a><\/div>\n<\/div>\n\n<div class=\"et_pb_column_29 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_54 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>Open Source<\/p>\n<\/div><\/div>\n<\/div>\n\n<div class=\"et_pb_column_30 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_image_9 et_pb_image et_pb_module et_flex_module\"><a href=\"https:\/\/www.dbi-services.com\/partner\/opentext\/\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/11\/OpenText_Silver_Partner_Reseller_2024.png\" alt=\"OpenText Documentum\" width=\"933\" height=\"160\" srcset=\"https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/11\/OpenText_Silver_Partner_Reseller_2024.png 933w, https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/11\/OpenText_Silver_Partner_Reseller_2024-480x82.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 933px, 100vw\" class=\"wp-image-3690\" \/><\/span><\/a><\/div>\n<\/div>\n\n<div class=\"et_pb_column_31 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_image_10 et_pb_image et_pb_module et_flex_module\"><a href=\"https:\/\/www.dbi-services.com\/partner\/m-files\/\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/10\/M-Files_logo_2025.svg\" alt=\"M-Files\" width=\"360\" height=\"130\" srcset=\"https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/10\/M-Files_logo_2025.svg 360w\" class=\"wp-image-3558\" \/><\/span><\/a><\/div>\n<\/div>\n\n<div class=\"et_pb_column_32 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_55 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>Control-M<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_5 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_14 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_33 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_row_15 et_pb_row et_pb_row_nested et_flex_row\">\n<div class=\"et_pb_column_34 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_row_16 et_pb_row et_pb_row_nested et_flex_row\">\n<div class=\"et_pb_column_35 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_56 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_flex_module section-label-with-line\"><div class=\"et_pb_text_inner\"><p>Une gestion des services certifi\u00e9e<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_57 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2>Des promesses que vous pouvez <em>auditer.<\/em><\/h2>\n<\/div><\/div>\n\n<div class=\"et_pb_text_58 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>Un temps de r\u00e9action n\u2019a de sens que si la discipline derri\u00e8re la promesse est r\u00e9elle. dbi FlexService repose sur un syst\u00e8me de gestion des services audit\u00e9, certifi\u00e9 selon deux normes internationales, pour que la garantie sur le papier soit la garantie dans la pratique.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_row_17 et_pb_row et_grid_row\">\n<div class=\"et_pb_column_36 et_pb_column et_flex_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_group_13 et_pb_group et-last-child et_pb_module et_flex_group et_pb_css_mix_blend_mode_passthrough et_animated\">\n<div class=\"et_pb_image_11 et_pb_image et_pb_module et_flex_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/05\/ISO_20000_27001.png\" alt=\"Certifi\u00e9 ISO 20000 et ISO 27001\" width=\"909\" height=\"1000\" srcset=\"https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/05\/ISO_20000_27001.png 909w, https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/05\/ISO_20000_27001-480x528.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 909px, 100vw\" class=\"wp-image-279\" \/><\/span><\/div>\n\n<div class=\"et_pb_group_14 et_pb_group et-last-child et_pb_module et_flex_group et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_59 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h3 class=\"h6\">\nISO 27001<\/h3>\n<\/div><\/div>\n\n<div class=\"et_pb_text_60 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>Un syst\u00e8me de management de la s\u00e9curit\u00e9 de l\u2019information certifi\u00e9. Vos donn\u00e9es sont trait\u00e9es selon une norme de s\u00e9curit\u00e9 reconnue, pas selon un simple effort interne.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_column_37 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_group_15 et_pb_group et-last-child et_pb_module et_flex_group et_pb_css_mix_blend_mode_passthrough et_animated\">\n<div class=\"et_pb_image_12 et_pb_image et_pb_module et_flex_module\"><span class=\"et_pb_image_wrap\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/05\/ISO_20000_27001.png\" alt=\"Certifi\u00e9 ISO 20000 et ISO 27001\" width=\"909\" height=\"1000\" srcset=\"https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/05\/ISO_20000_27001.png 909w, https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/05\/ISO_20000_27001-480x528.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 909px, 100vw\" class=\"wp-image-279\" \/><\/span><\/div>\n\n<div class=\"et_pb_group_16 et_pb_group et-last-child et_pb_module et_flex_group et_pb_css_mix_blend_mode_passthrough\">\n<div class=\"et_pb_text_61 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h3 class=\"h6\">ISO 20000 (ISO\/IEC 20000-1)<\/h3>\n<\/div><\/div>\n\n<div class=\"et_pb_text_62 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>Une gestion des services IT certifi\u00e9e, align\u00e9e sur ITIL. La mani\u00e8re de traiter les incidents est elle-m\u00eame audit\u00e9e et tra\u00e7able.<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"et_pb_section_6 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_18 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_38 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_63 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_flex_module section-label-with-line\"><div class=\"et_pb_text_inner\"><p>Ce que disent nos clients<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_64 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h3 class=\"h2\">La confiance des environnements les plus critiques de Suisse.<\/h3>\n<\/div><\/div>\n\n<div class=\"et_pb_row_19 et_pb_row et_pb_row_nested et_flex_row\">\n<div class=\"et_pb_column_39 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_code_0 et_pb_code et_animated et_pb_module\"><div class=\"et_pb_code_inner\">\t\t<style>\r\n\t\t\t\r\n\t\t\t.dbi-testimonial-splide {\r\n\t\t\t\tpadding-bottom: 4rem;\r\n\t\t\t}\r\n\t\t\t.dbi-testimonial-slide {\r\n\t\t\t\tbackground: var(--surface-pure);\r\n\t\t\t\tborder-radius: var(--rounded-lg);\r\n\t\t\t\toverflow: hidden;\r\n\t\t\t}\r\n\t\t\t\r\n\t\t\t.dbi-testimonial-splide .dbi-testimonial-slide-inner {\r\n\t\t\t\tdisplay: grid;\r\n\t\t\t\tgrid-template-columns: 1fr 1fr;\r\n\t\t\t\theight: 100%;\r\n\t\t\t\tgap: 0;\r\n\t\t\t\toverflow: hidden;\r\n\t\t\t}\r\n\t\t\t.dbi-testimonial-splide .dbi-testimonial-media {\r\n\t\t\t\tflex:0 0 50%;\r\n\t\t\t\tposition: relative;\r\n\t\t\t\tmin-height: 500px;\r\n\t\t\t}\r\n\t\t\t.dbi-testimonial-splide .dbi-testimonial-media img {\r\n\t\t\t\tposition: absolute;\r\n\t\t\t\tinset: 0;\r\n\t\t\t\twidth: 100%;\r\n\t\t\t\theight: 100%;\r\n\t\t\t\tobject-fit: cover;\r\n\t\t\t\tobject-position: center center;\r\n\t\t\t}\r\n\t\t\t.dbi-testimonial-splide .dbi-testimonial-content {\r\n\t\t\t\tflex:1 1 auto;\r\n\t\t\t\tmin-width:0;\r\n\t\t\t\tpadding: 4rem;\r\n\t\t\t\tdisplay: flex;\r\n\t\t\t\tflex-direction: column;\r\n\t\t\t\tjustify-content: space-between;\r\n\t\t\t\tgap: 2rem;\r\n\t\t\t\tborder-left: 3px solid var(--primary);\r\n\t\t\t}\r\n\t\t\t.dbi-quote-mark {\r\n\t\t\t\tfont-family: var(--et_global_heading_font);\r\n\t\t\t\tfont-size: 5rem;\r\n\t\t\t\tline-height: 0.6;\r\n\t\t\t\tcolor: var(--primary);\r\n\t\t\t\topacity: .35;\r\n\t\t\t\tuser-select: none;\r\n\t\t\t}\r\n\t\t\t.dbi-testimonial-splide .dbi-testimonial-quote {\r\n\t\t\t\tfont-family: var(--et_global_heading_font);\r\n\t\t\t\tcolor: var(--text);\r\n\t\t\t\tfont-style:italic;\r\n\t\t\t\tborder: none;\r\n\t\t\t\tpadding: 0;\r\n\t\t\t}\r\n\t\t\t\r\n\t\t\t.dbi-tesitonial-meta {\r\n\t\t\t\tborder-top: 1px solid var(--border-soft);\r\n\t\t\t\tpadding-top: 1rem;\r\n\t\t\t}\r\n\t\t\t.dbi-testimonial-splide .dbi-testimonial-name {\r\n\t\t\t\tmargin:0 0 0.25rem 0;\r\n\t\t\t\tcolor: var(--text);\r\n\t\t\t\tfont-weight:600;\r\n\t\t\t\tfont-style:italic;\r\n\t\t\t}\r\n\t\t\t.dbi-testimonial-splide .dbi-testimonial-position {\r\n\t\t\t\tfont-size: var(--text-sm);\r\n\t\t\t}\r\n\t\t\t\r\n\t\t\t@media (max-width:768px){\r\n\t\t\t\t.dbi-testimonial-splide .dbi-testimonial-slide-inner {\r\n\t\t\t\t\tgrid-template-columns: 1fr;\r\n\t\t\t\t}\r\n\t\t\t\t\r\n\t\t\t\t.dbi-testimonial-splide .dbi-testimonial-content {\r\n\t\t\t\t\tpadding: 2rem;\r\n\t\t\t\t\tgap: 0;\r\n\t\t\t\t\tborder-left: none;\r\n\t\t\t\t\tborder-top: 3px solid var(--primary);\r\n\t\t\t\t}\r\n\t\t\t\t\r\n\t\t\t\t.dbi-testimonial-splide .dbi-testimonial-media {\r\n\t\t\t\t\tmin-height: 250px;\r\n\t\t\t\t}\r\n\t\t\t}\r\n\t\t<\/style>\r\n\t\t\r\n\t<div id=\"dbi-splide-testimonial-7ca26ae4-d7b8-40dc-ae9a-5c1697acb10c\" class=\"splide dbi-testimonial-splide\" aria-label=\"T\u00e9moignages\">\r\n\t\t<div class=\"splide__track\">\r\n\t\t\t<div class=\"splide__list\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"splide__slide dbi-testimonial-slide\">\r\n\t\t\t\t\t\t<div class=\"dbi-testimonial-slide-inner\">\r\n\t\t\t\t\t\t\t<div class=\"dbi-testimonial-media\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t<div class=\"dbi-testimonial-content\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dbi-quote-mark\" aria-hidden=\"true\">\u201c<\/div>\r\n\t\t\t\t\t\t\t\t\t<blockquote class=\"h3 dbi-testimonial-quote\">\r\n\t\t\t\t\t\t\t\t\t\t<p>La fiabilit\u00e9 est un param\u00e8tre essentiel dans notre activit\u00e9. De plus, nos environnements IT concernent plusieurs technologies. C\u2019est pourquoi nous confions la supervision et l\u2019entretien de nos bases de donn\u00e9es aux experts de dbi services. Leur contrat SLA dbi FlexService et l\u2019expertise qu\u2019ils mettent \u00e0 notre disposition sur site r\u00e9pondent pleinement \u00e0 nos attentes.<\/p>\n\t\t\t\t\t\t\t\t\t<\/blockquote>\r\n\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t<div class=\"dbi-tesitonial-meta has-logo\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dbi-testimonial-name\">Thomas Salzmann<\/div>\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"dbi-testimonial-position\">Kernkraftwerk G\u00f6sgen<\/div><img decoding=\"async\" width=\"178\" height=\"41\" src=\"https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/11\/kkg-color.svg\" class=\"dbi-testimonial-logo\" alt=\"Kernkraftwerk G\u00f6sgen\" loading=\"lazy\" \/>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\t\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\r\n<script>\r\n(function(){\r\n\tfunction initDbisplide(){\r\n\t\tif (typeof window.Splide === 'undefined') return;\r\n\r\n\t\tvar el = document.getElementById(\"dbi-splide-testimonial-7ca26ae4-d7b8-40dc-ae9a-5c1697acb10c\");\r\n\t\tif (!el) return;\r\n\r\n\t\tif (el.dataset.dbiSplideInit === '1') return;\r\n\t\tel.dataset.dbiSplideInit = '1';\r\n\r\n\t\tvar options = {\"type\":\"loop\",\"perPage\":1,\"perMove\":1,\"autoplay\":false,\"interval\":5000,\"arrows\":false,\"pagination\":false,\"gap\":\"18px\",\"pauseOnHover\":true,\"pauseOnFocus\":true,\"rewind\":true,\"speed\":600,\"role\":\"region\",\"label\":\"Client testimonials\"};\r\n\r\n\t\ttry {\r\n\t\t\tnew Splide(el, options).mount();\r\n\t\t} catch(e) {}\r\n\t}\r\n\r\n\t\/\/ Falls DOM noch nicht fertig: warten\r\n\tif (document.readyState === 'loading') {\r\n\t\tdocument.addEventListener('DOMContentLoaded', initDbisplide);\r\n\t} else {\r\n\t\tinitDbisplide();\r\n\t}\r\n})();\r\n<\/script>\r\n\r\n\t<style>\n.dbi-tesitonial-meta.has-logo > .dbi-testimonial-logo { display: block; height: 2rem; width: auto; max-width: 9rem; margin-top: .75rem; object-fit: contain; object-position: left center; filter: grayscale(100%); opacity: .7; transition: filter .3s ease, opacity .3s ease; }\n.dbi-testimonial-slide:hover .dbi-testimonial-logo, .dbi-testimonial-slide:focus-within .dbi-testimonial-logo { filter: none; opacity: 1; }\n.dbi-testimonial-splide .splide__list { align-items: stretch; }\n.dbi-testimonial-splide .dbi-testimonial-content { justify-content: flex-start; }\n.dbi-testimonial-splide .dbi-tesitonial-meta { margin-top: auto; }\n@media (max-width: 768px) {\n\t.dbi-testimonial-splide .dbi-testimonial-slide-inner:has(.dbi-testimonial-media img) { grid-template-rows: auto 1fr; } \/* the extra height goes to the text, not the photo *\/\n\t.dbi-testimonial-splide .splide__arrow { top: auto; bottom: 1rem; transform: none; } \/* on the line of the dots *\/\n\t.dbi-testimonial-splide .splide__arrow--prev { left: 0; }\n\t.dbi-testimonial-splide .splide__arrow--next { right: 0; }\n}\n@media (prefers-reduced-motion: reduce) {\n\t.dbi-testimonial-logo { transition: none; }\n}\n<\/style><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n<div class=\"pb-on-dark et_pb_section_7 et_pb_section et_section_regular et_flex_section\" id=\"contact\">\n<div class=\"et_pb_row_20 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_40 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_text_65 et_pb_text et_pb_bg_layout_dark et_animated et_pb_module et_flex_module section-label-with-line\"><div class=\"et_pb_text_inner\"><p>Le moyen le plus rapide de ne plus y penser.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_66 et_pb_text et_pb_bg_layout_dark et_animated et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><h2>Sachez exactement ce qui est couvert. <em>Avant d\u2019en avoir besoin.<\/em><\/h2>\n<\/div><\/div>\n\n<div class=\"et_pb_text_67 et_pb_text et_pb_bg_layout_dark et_animated et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>Pr\u00e9sentez-nous votre plateforme\u00a0: nous vous montrons o\u00f9 se situe chaque niveau, puis nous fa\u00e7onnons la couverture autour de votre risque r\u00e9el. Une conversation, et vous repartez en sachant pr\u00e9cis\u00e9ment ce que vous obtenez et ce que cela co\u00fbte.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_group_17 et_pb_group et_pb_module et_flex_group et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_4_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_4 et_pb_button et_pb_bg_layout_light et_pb_module et_flex_module preset--module--divi-button--default\" href=\"https:\/\/www.dbi-services.com\/contact\/\" data-icon=\"$\"><span class=\"et-pb-parallax-content\">Discuter d\u2019un SLA avec nous<\/span><\/a><\/div><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_5_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_5 et_pb_button et_pb_bg_layout_dark et_animated et_pb_module et_flex_module preset--module--divi-button--default\" href=\"https:\/\/www.dbi-services.com\/contact\/\" data-icon=\"$\"><span class=\"et-pb-parallax-content\">Simuler le prix de votre SLA<\/span><\/a><\/div><\/div>\n\n<div class=\"et_pb_text_68 et_pb_text et_pb_bg_layout_dark et_animated et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p>Demandez le lien vers le calculateur de prix SLA sur la page de contact, nous vous l\u2019enverrons.<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_divider_6 et_pb_divider et_pb_space et_pb_divider_position_top et_pb_module\"><div class=\"et_pb_divider_internal\"><\/div><\/div>\n\n<div class=\"et_pb_text_69 et_pb_text et_pb_bg_layout_dark et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p><strong>L\u2019\u00e9quipe SLA de dbi services<\/strong><\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_70 et_pb_text et_pb_bg_layout_light et_pb_module et_flex_module info-tag-orange\"><div class=\"et_pb_text_inner\"><p>[VERIFY] name + title<\/p>\n<\/div><\/div>\n\n<div class=\"et_pb_text_71 et_pb_text et_pb_bg_layout_dark et_pb_module et_flex_module\"><div class=\"et_pb_text_inner\"><p class=\"h5\">&quot;Dites-nous ce qui vous emp\u00eache de dormir. Au matin, nous veillerons d\u00e9j\u00e0.&quot;<\/p>\n<\/div><\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":0,"parent":0,"template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2879","service","type-service","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.8 (Yoast SEO v28.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Contrat SLA en Suisse pour votre plateforme | dbi services<\/title>\n<meta name=\"description\" content=\"Un contrat SLA qui dit exactement ce qui est couvert\u00a0: trois niveaux de couverture, un temps de r\u00e9action garanti, des options jour et nuit.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dbi-services.com\/fr\/service\/sla\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Quelqu\u2019un veille d\u00e9j\u00e0. L\u2019exploitation, one level above.\" \/>\n<meta property=\"og:description\" content=\"Un contrat SLA qui dit exactement ce qui est couvert\u00a0: trois niveaux de couverture, un temps de r\u00e9action garanti, des options jour et nuit.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.dbi-services.com\/fr\/service\/sla\/\" \/>\n<meta property=\"og:site_name\" content=\"dbi services\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/dbiservices\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-11-09T09:29:59+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/08\/calm_redwood_village-hero_20260806.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"1376\" \/>\n\t<meta property=\"og:image:height\" content=\"768\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"SLA\" \/>\n<meta name=\"twitter:site\" content=\"@dbiservices\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.dbi-services.com\\\/fr\\\/service\\\/sla\\\/\",\"url\":\"https:\\\/\\\/www.dbi-services.com\\\/fr\\\/service\\\/sla\\\/\",\"name\":\"Contrat SLA en Suisse pour votre plateforme | dbi services\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.dbi-services.com\\\/fr\\\/#website\"},\"datePublished\":\"2026-05-13T12:24:02+00:00\",\"dateModified\":\"2026-11-09T09:29:59+00:00\",\"description\":\"Un contrat SLA qui dit exactement ce qui est couvert\u00a0: trois niveaux de couverture, un temps de r\u00e9action garanti, des options jour et nuit.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.dbi-services.com\\\/fr\\\/service\\\/sla\\\/#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.dbi-services.com\\\/fr\\\/service\\\/sla\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.dbi-services.com\\\/fr\\\/service\\\/sla\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.dbi-services.com\\\/fr\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"SLA\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.dbi-services.com\\\/fr\\\/#website\",\"url\":\"https:\\\/\\\/www.dbi-services.com\\\/fr\\\/\",\"name\":\"dbi services\",\"description\":\"Data platforms, one level above\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.dbi-services.com\\\/fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.dbi-services.com\\\/fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.dbi-services.com\\\/fr\\\/#organization\",\"name\":\"dbi services\",\"url\":\"https:\\\/\\\/www.dbi-services.com\\\/fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.dbi-services.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.dbi-services.com\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/dbi-services_logo_square_rgb.png\",\"contentUrl\":\"https:\\\/\\\/www.dbi-services.com\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/dbi-services_logo_square_rgb.png\",\"width\":1250,\"height\":1250,\"caption\":\"dbi services\"},\"image\":{\"@id\":\"https:\\\/\\\/www.dbi-services.com\\\/fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/dbiservices\\\/\",\"https:\\\/\\\/x.com\\\/dbiservices\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/dbi-services\\\/\",\"https:\\\/\\\/www.youtube.com\\\/user\\\/dbiservices\"]},{\"@type\":\"Service\",\"@id\":\"https:\\\/\\\/www.dbi-services.com\\\/fr\\\/service\\\/sla\\\/#service\",\"name\":\"SLA\",\"url\":\"https:\\\/\\\/www.dbi-services.com\\\/fr\\\/service\\\/sla\\\/\",\"description\":\"Un contrat SLA qui dit exactement ce qui est couvert : trois niveaux de couverture, un temps de r\u00e9action garanti, des options jour et nuit.\",\"provider\":{\"@id\":\"https:\\\/\\\/www.dbi-services.com\\\/fr\\\/#organization\"},\"areaServed\":{\"@type\":\"Country\",\"name\":\"Switzerland\"},\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.dbi-services.com\\\/fr\\\/service\\\/sla\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Contrat SLA en Suisse pour votre plateforme | dbi services","description":"Un contrat SLA qui dit exactement ce qui est couvert\u00a0: trois niveaux de couverture, un temps de r\u00e9action garanti, des options jour et nuit.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.dbi-services.com\/fr\/service\/sla\/","og_locale":"fr_FR","og_type":"article","og_title":"Quelqu\u2019un veille d\u00e9j\u00e0. L\u2019exploitation, one level above.","og_description":"Un contrat SLA qui dit exactement ce qui est couvert\u00a0: trois niveaux de couverture, un temps de r\u00e9action garanti, des options jour et nuit.","og_url":"https:\/\/www.dbi-services.com\/fr\/service\/sla\/","og_site_name":"dbi services","article_publisher":"https:\/\/www.facebook.com\/dbiservices\/","article_modified_time":"2026-11-09T09:29:59+00:00","og_image":[{"width":1376,"height":768,"url":"https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/08\/calm_redwood_village-hero_20260806.jpeg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_title":"SLA","twitter_site":"@dbiservices","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.dbi-services.com\/fr\/service\/sla\/","url":"https:\/\/www.dbi-services.com\/fr\/service\/sla\/","name":"Contrat SLA en Suisse pour votre plateforme | dbi services","isPartOf":{"@id":"https:\/\/www.dbi-services.com\/fr\/#website"},"datePublished":"2026-05-13T12:24:02+00:00","dateModified":"2026-11-09T09:29:59+00:00","description":"Un contrat SLA qui dit exactement ce qui est couvert\u00a0: trois niveaux de couverture, un temps de r\u00e9action garanti, des options jour et nuit.","breadcrumb":{"@id":"https:\/\/www.dbi-services.com\/fr\/service\/sla\/#breadcrumb"},"inLanguage":"fr-FR","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.dbi-services.com\/fr\/service\/sla\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.dbi-services.com\/fr\/service\/sla\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.dbi-services.com\/fr\/"},{"@type":"ListItem","position":2,"name":"SLA"}]},{"@type":"WebSite","@id":"https:\/\/www.dbi-services.com\/fr\/#website","url":"https:\/\/www.dbi-services.com\/fr\/","name":"dbi services","description":"Data platforms, one level above","publisher":{"@id":"https:\/\/www.dbi-services.com\/fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.dbi-services.com\/fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"fr-FR"},{"@type":"Organization","@id":"https:\/\/www.dbi-services.com\/fr\/#organization","name":"dbi services","url":"https:\/\/www.dbi-services.com\/fr\/","logo":{"@type":"ImageObject","inLanguage":"fr-FR","@id":"https:\/\/www.dbi-services.com\/fr\/#\/schema\/logo\/image\/","url":"https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/09\/dbi-services_logo_square_rgb.png","contentUrl":"https:\/\/www.dbi-services.com\/wp-content\/uploads\/2026\/09\/dbi-services_logo_square_rgb.png","width":1250,"height":1250,"caption":"dbi services"},"image":{"@id":"https:\/\/www.dbi-services.com\/fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/dbiservices\/","https:\/\/x.com\/dbiservices","https:\/\/www.linkedin.com\/company\/dbi-services\/","https:\/\/www.youtube.com\/user\/dbiservices"]},{"@type":"Service","@id":"https:\/\/www.dbi-services.com\/fr\/service\/sla\/#service","name":"SLA","url":"https:\/\/www.dbi-services.com\/fr\/service\/sla\/","description":"Un contrat SLA qui dit exactement ce qui est couvert : trois niveaux de couverture, un temps de r\u00e9action garanti, des options jour et nuit.","provider":{"@id":"https:\/\/www.dbi-services.com\/fr\/#organization"},"areaServed":{"@type":"Country","name":"Switzerland"},"mainEntityOfPage":{"@id":"https:\/\/www.dbi-services.com\/fr\/service\/sla\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.dbi-services.com\/fr\/wp-json\/wp\/v2\/service\/2879","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dbi-services.com\/fr\/wp-json\/wp\/v2\/service"}],"about":[{"href":"https:\/\/www.dbi-services.com\/fr\/wp-json\/wp\/v2\/types\/service"}],"version-history":[{"count":9,"href":"https:\/\/www.dbi-services.com\/fr\/wp-json\/wp\/v2\/service\/2879\/revisions"}],"predecessor-version":[{"id":3478,"href":"https:\/\/www.dbi-services.com\/fr\/wp-json\/wp\/v2\/service\/2879\/revisions\/3478"}],"wp:attachment":[{"href":"https:\/\/www.dbi-services.com\/fr\/wp-json\/wp\/v2\/media?parent=2879"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}