{"id":1374,"date":"2022-04-05T17:10:02","date_gmt":"2022-04-05T15:10:02","guid":{"rendered":"https:\/\/www.dbi-services.com\/testimonials\/felix-platter-spital\/"},"modified":"2024-04-10T16:44:08","modified_gmt":"2024-04-10T14:44:08","slug":"felix-platter-spital","status":"publish","type":"testimonials","link":"https:\/\/www.dbi-services.com\/de\/referenzen\/felix-platter-spital\/","title":{"rendered":"Felix Platter-Spital"},"content":{"rendered":"\n\n

Zuverl\u00e4ssig und kompetent, 7×24<\/strong><\/h3>

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Wir sch\u00e4tzen dbi services als Partner sehr. Die Mitarbeiter bringen grosse Erfahrung und Expertise in verschiedenen Technologien in unser Team. dbi services leistet mit ihrem Service Desk und dem dbi FlexService SLA auch den fachkundigen und effizienten Support rund um die Uhr. Das ist f\u00fcr uns sehr wertvoll. \u201d<\/em><\/p>\n\n\n\n

Roland Zink, IT Service Manager Felix-Platter-Spital<\/p>\n<\/div>\n\n\n\n

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\"Felix<\/figure>\n<\/div><\/div>\n<\/div>\n\n<\/div><\/div><\/section>\n\n\n\n

Herausforderungen<\/h3>

In jedem Spital sind die Sicherheit der sensitiven Daten sowie die stete Verf\u00fcgbarkeit der Anwendungen und Informationen die wichtigste Anforderung an die IT. Die zweite Herausforderung im Felix Platter-Spital war die optimale OracleLizenzierung: Die Standard Edition bietet keine echte Hochverf\u00fcgbarkeitsl\u00f6sung, der Upgrade auf die Enterprise EditionLizenz ist kostspielig. Drittens galt es, Performance-Schwierigkeiten im Klinik-Informationssystem (KIS) zu optimieren.<\/p><\/div><\/section>\n\n

L\u00f6sung<\/h3>

dbi services empfahl den Einsatz von Dbvisit. Diese innovative Oracle-L\u00f6sung garantiert echte Hochverf\u00fcgbarkeit ohne teure Lizenzkosten. Den Betrieb und die Wartung gew\u00e4hrleistet dbi services mit dem dbi FlexService (SLA), der neben den Oracle Datenbanken auch die SQL Servertechnologie abdeckt. Die Erweiterung auf den 7×24 On Call Service ist m\u00f6glich.<\/p><\/div><\/section>\n\n

Ergebnis<\/h3>

Dbvisit sorgt Oracle-seitig f\u00fcr eine sichere und stete Verf\u00fcgbarkeit der Dienste und Daten in \u00dcbereinstimmung mit den Anwendungsanforderungen. Die SQL-Serverumgebung hat dbi services unter Anwendung von Best Practice-Konzepten konsolidiert. Die Performance des Klinik-Informationssystems hat sich damit signifikant verbessert. Die Datenbanken funktionieren sehr zuverl\u00e4ssig und die eingef\u00fchrten L\u00f6sungen erf\u00fcllen die Erwartungen.<\/p><\/div><\/section>\n\n

Mehrwert<\/h3>

Die dbi Mitarbeitenden haben das Projekt mit Kompetenz und Flexibilit\u00e4t erfolgreich umgesetzt. Dank ihrer Hartn\u00e4ckigkeit fanden sie f\u00fcr spezifische Herausforderungen passende und innovative L\u00f6sungen. Der Service Desk bearbeitet die Anfragen und Aufgaben im Rahmen des dbi FlexService (SLA) z\u00fcgig, fachkundig und effizient. Fazit: dbi services bietet dem Felix Platter-Spital eine \u00e4usserst professionelle Betreuung zu sehr attraktiven Kosten.<\/p>

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