{"id":1441,"date":"2022-04-07T17:33:20","date_gmt":"2022-04-07T15:33:20","guid":{"rendered":"https:\/\/www.dbi-services.com\/services\/flexservices\/"},"modified":"2026-01-13T14:30:07","modified_gmt":"2026-01-13T13:30:07","slug":"flexservices","status":"publish","type":"services","link":"https:\/\/www.dbi-services.com\/de\/dienstleistungen\/flexservices\/","title":{"rendered":"FlexServices"},"content":{"rendered":"
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BEREITSTEHENDE EXPERTEN<\/strong><\/div>

FlexService +<\/h3>

Profitieren Sie dank unseres Service Desks von einer zus\u00e4tzlichen Garantie f\u00fcr Ihre Infrastruktur. Der FlexService+-Vertrag umfasst eine Reaktionszeit von weniger als 2 Stunden bei kritischen Vorf\u00e4llen und den Zugriff auf eine von dbi services verwaltete Konfigurationsmanagement-Datenbank (CMDB). <\/p><\/div><\/div>\n<\/div>\n\n\n\n

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MONITORING DER INFRASTRUKTUR<\/strong><\/div>

FlexService ++<\/h3>

Der FlexService ++ Vertrag bietet Ihnen eine automatische Alarmierung bei St\u00f6rungen, die dann von unseren Experten ohne Ihr Zutun behoben werden. Mit diesem SLA profitieren Sie von 6 Stunden Service pro Jahr und Komponente sowie einer Reaktionszeit von 1 Stunde bei kritischen St\u00f6rungen. Profitieren Sie von einem \u201eproaktiven\u201c Problemmanagement und Unterst\u00fctzung bei der Umsetzung von \u00c4nderungen. <\/p><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n

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EINE VOLLST\u00c4NDIG VERWALTETE INFRASTRUKTUR<\/strong><\/div>

FlexService +++<\/h3>

M\u00f6chten Sie die Verwaltung Ihrer Dateninfrastruktur vollst\u00e4ndig einem Expertenteam anvertrauen? Dann ist der FlexSevice +++-Vertrag die ideale L\u00f6sung. Profitieren Sie von 12 Stunden Service pro Jahr und Komponente sowie einer Reaktionszeit von 30 Minuten bei kritischen Vorf\u00e4llen. Das Kapazit\u00e4ts- und \u00c4nderungsmanagement sowie der Support f\u00fcr die Lizenzverwaltung sind inbegriffen. <\/p><\/div><\/div>\n<\/div>\n\n\n\n

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EIN MASSGESCHNEIDERTES SLA<\/strong><\/div>

Tailor Made SLA<\/h3>

Sie finden kein Angebot, das Ihren Anforderungen entspricht? Unser zu 100 % anpassbarer Tailor-Made-SLA-Outsourcing-Vertrag ist die L\u00f6sung f\u00fcr Sie. <\/p><\/div><\/div>\n<\/div>\n<\/div>\n\n<\/div><\/div><\/section>","protected":false},"author":5,"featured_media":0,"template":"","meta":{"_acf_changed":false},"categories":[82,86,85,84,117,74,120,83,128,130,132,77,78,138,75,79,80,146,81,150,154],"class_list":["post-1441","services","type-services","status-publish","hentry","category-application-servers-de","category-aws-de","category-cloud","category-containerization-de","category-control-m-de","category-database-de","category-dbvisit-de","category-devops-de","category-ecm-de","category-hardware-de","category-it-security-services-de","category-microsoft-de","category-open-source-de","category-opentext-de","category-oracle-de","category-os-de","category-red-hat-de","category-severalnines-de","category-suse-de","category-virtualization-de","category-workflow-automation-de"],"acf":[],"yoast_head":"\nFlexServices - dbi services<\/title>\n<meta name=\"description\" content=\"Mit FlexServices von dbi services k\u00f6nnen Sie die \u00dcberwachung und Verwaltung Ihrer Dateninfrastruktur dank flexibler, proaktiver und auf Ihre Bed\u00fcrfnisse zugeschnittener SLAs ganz oder teilweise auslagern.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dbi-services.com\/de\/dienstleistungen\/flexservices\/\" \/>\n<meta property=\"og:locale\" content=\"de_DE\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FlexServices\" \/>\n<meta property=\"og:description\" content=\"Mit FlexServices von dbi services k\u00f6nnen Sie die \u00dcberwachung und Verwaltung Ihrer Dateninfrastruktur dank flexibler, proaktiver und auf Ihre Bed\u00fcrfnisse zugeschnittener SLAs ganz oder teilweise auslagern.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.dbi-services.com\/de\/dienstleistungen\/flexservices\/\" \/>\n<meta property=\"og:site_name\" content=\"dbi services\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/dbiservices\/\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-13T13:30:07+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@dbiservices\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.dbi-services.com\\\/de\\\/dienstleistungen\\\/flexservices\\\/\",\"url\":\"https:\\\/\\\/www.dbi-services.com\\\/de\\\/dienstleistungen\\\/flexservices\\\/\",\"name\":\"FlexServices - 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