{"id":3940,"date":"2014-09-12T01:15:00","date_gmt":"2014-09-11T23:15:00","guid":{"rendered":"https:\/\/www.dbi-services.com\/blog\/documentum-upgrade-project-documentum-administrator-and-acs\/"},"modified":"2014-09-12T01:15:00","modified_gmt":"2014-09-11T23:15:00","slug":"documentum-upgrade-project-documentum-administrator-and-acs","status":"publish","type":"post","link":"https:\/\/www.dbi-services.com\/blog\/documentum-upgrade-project-documentum-administrator-and-acs\/","title":{"rendered":"Documentum upgrade project &#8211; Documentum Administrator and ACS"},"content":{"rendered":"<p>After having installed the Documentum Administrator,\u00a0one of our test was to open a document.\u00a0When I opened one for the first time the content was empty although I knew it contained text. But the correct content was well displayed when I opened it a second time.<\/p>\n<p>In the ucf trace file I had:<\/p>\n<p><samp>FINE: <a href=\"mailto:sun.net.www.MessageHeader@108565d6\">sun.net.www.MessageHeader@108565d6<\/a> pairs: {null: HTTP\/1.1 500 Internal Server Error}{Server: Apache-Coyote\/1.1}{Content-Type: text\/html;charset=utf-8}{Content-Length: 3437}{Date: Mon, 27 Jan 2014 12:55:47 GMT}{Connection: close} Jan 27, 2014 1:55:47 PM com.documentum.ucf.client.logging.impl.UCFLogger error<br \/>\nSEVERE: Connection to ACS failed with response status : 0 Jan 27, 2014 1:55:47 PM com.documentum.ucf.client.logging.impl.UCFLogger debug<br \/>\nFINE: Failed processing segment java.io.IOException: Connection to the ACS failed &#8211; status : 0 \u00a0at com.documentum.ucf.common.transport.impl.HTTPRemoteContentNativeConnector.checkConnectStatus(HTTPRemoteContentNativeConnector.java:460) \u00a0at com.documentum.ucf.common.transport.impl.HTTPRemoteContentNativeConnector.prepareInputStream(HTTPRemoteContentNativeConnector.java:122)<br \/>\n&#8230;.<br \/>\n&#8230;.<br \/>\nat com.documentum.ucf.common.transport.parallel.impl.ParallelDownloadWorker.run(ParallelDownloadWorker.java:48) \u00a0at java.lang.Thread.run(Unknown Source)<\/samp><\/p>\n<h3>Solution<\/h3>\n<p>To solve the issue, I had to replace in acs.properties:<\/p>\n<pre class=\"brush: java; gutter: true; first-line: 1\">java.security.provider.class.name=sun.security.provider.Sun \nto\njava.security.provider.class.name=com.ibm.jsse2.IBMJSSEProvider<\/pre>\n<p>and<\/p>\n<pre class=\"brush: java; gutter: true; first-line: 1\">java.security.provider.name=SUN\nto\njava.security.provider.name=IBMJSSE2<\/pre>\n<p>EMC validated my workaround, logged an incident report, and reported a regression bug to be solved in future versions.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>After having installed the Documentum Administrator,\u00a0one of our test was to open a document.\u00a0When I opened one for the first time the content was empty although I knew it contained text. But the correct content was well displayed when I opened it a second time. In the ucf trace file I had: FINE: sun.net.www.MessageHeader@108565d6 pairs: [&hellip;]<\/p>\n","protected":false},"author":24,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[197],"tags":[475,129,419],"type_dbi":[],"class_list":["post-3940","post","type-post","status-publish","format-standard","hentry","category-application-integration-middleware","tag-acs","tag-documentum","tag-emc"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Documentum upgrade project - Documentum Administrator and ACS - dbi Blog<\/title>\n<meta name=\"description\" content=\"After having installed the Documentum Administrator, one of our test was to open a document. When I opened one for the first time the content was empty although I knew it contained text. But the correct content was well displayed when I opened it a second time.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dbi-services.com\/blog\/documentum-upgrade-project-documentum-administrator-and-acs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Documentum upgrade project - Documentum Administrator and ACS\" \/>\n<meta property=\"og:description\" content=\"After having installed the Documentum Administrator, one of our test was to open a document. When I opened one for the first time the content was empty although I knew it contained text. But the correct content was well displayed when I opened it a second time.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.dbi-services.com\/blog\/documentum-upgrade-project-documentum-administrator-and-acs\/\" \/>\n<meta property=\"og:site_name\" content=\"dbi Blog\" \/>\n<meta property=\"article:published_time\" content=\"2014-09-11T23:15:00+00:00\" \/>\n<meta name=\"author\" content=\"G\u00e9rard Wisson\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"G\u00e9rard Wisson\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.dbi-services.com\\\/blog\\\/documentum-upgrade-project-documentum-administrator-and-acs\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.dbi-services.com\\\/blog\\\/documentum-upgrade-project-documentum-administrator-and-acs\\\/\"},\"author\":{\"name\":\"G\u00e9rard Wisson\",\"@id\":\"https:\\\/\\\/www.dbi-services.com\\\/blog\\\/#\\\/schema\\\/person\\\/ad54b5e621903122c00c6b7921c6ab85\"},\"headline\":\"Documentum upgrade project &#8211; Documentum Administrator and ACS\",\"datePublished\":\"2014-09-11T23:15:00+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.dbi-services.com\\\/blog\\\/documentum-upgrade-project-documentum-administrator-and-acs\\\/\"},\"wordCount\":203,\"commentCount\":0,\"keywords\":[\"ACS\",\"Documentum\",\"EMC\"],\"articleSection\":[\"Application integration &amp; Middleware\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.dbi-services.com\\\/blog\\\/documentum-upgrade-project-documentum-administrator-and-acs\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.dbi-services.com\\\/blog\\\/documentum-upgrade-project-documentum-administrator-and-acs\\\/\",\"url\":\"https:\\\/\\\/www.dbi-services.com\\\/blog\\\/documentum-upgrade-project-documentum-administrator-and-acs\\\/\",\"name\":\"Documentum upgrade project - Documentum Administrator and ACS - dbi Blog\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.dbi-services.com\\\/blog\\\/#website\"},\"datePublished\":\"2014-09-11T23:15:00+00:00\",\"author\":{\"@id\":\"https:\\\/\\\/www.dbi-services.com\\\/blog\\\/#\\\/schema\\\/person\\\/ad54b5e621903122c00c6b7921c6ab85\"},\"description\":\"After having installed the Documentum Administrator, one of our test was to open a document. 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