{"id":2782,"date":"2012-09-27T01:57:00","date_gmt":"2012-09-26T23:57:00","guid":{"rendered":"https:\/\/www.dbi-services.com\/blog\/documentum-job-dm_ftindexagentboot-does-not-start-anymore\/"},"modified":"2012-09-27T01:57:00","modified_gmt":"2012-09-26T23:57:00","slug":"documentum-job-dm_ftindexagentboot-does-not-start-anymore","status":"publish","type":"post","link":"https:\/\/www.dbi-services.com\/blog\/documentum-job-dm_ftindexagentboot-does-not-start-anymore\/","title":{"rendered":"Documentum job dm_FTIndexAgentBoot does not start anymore"},"content":{"rendered":"

The Documentum job dm_FTIndexAgentBoot does not start anymore and we have the following job status: The job object indicated the job was in progress. In this blog posting, I will describe how to analyze and solve this issue.<\/p>\n

Analysis<\/h3>\n

The Index Agent does not start automatically when the repository is started although the option start_index_agents = T in server.ini is set.
\nWhen the server is started, the dm_FTIndexAgentBoot job is normally executed, but not in our case. All other jobs start well.<\/p>\n

The job status indicates:
\nThe job object indicated the job was in progress, but the job was not actually running.\u00a0 It is likely that the dm_agent_exec utility was stopped while the job was in progress<\/em><\/p>\n

To get more information, we have to start the\u00a0dm_agent_exec with the trace option is set to true.<\/p>\n

    \n
  1. Use DA to change the agent_exec_method method Verb parameter to:
    \n.\/dm_agent_exec -trace_level 1<\/li>\n
  2. Kill the dm_agent_exec process related to the repository from where the issue is linked:
    \n> ps -ef | grep dm_agent | grep “docbase_name test”
    \ndmadmin \u00a0\u00a0\u00a0 16922 16117\u00a0 0 14:14 ?\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 00:00:02 .\/dm_agent_exec -docbase_name test.test -docbase_owner dmadmin -sleep_duration 0
    \n> kill 16922.<\/li>\n
  3. The dm_agent_exec process will be automatically restarted with the new trace level
    \n> ps -ef | grep dm_agent | grep “docbase_name test”
    \ndmadmin \u00a0\u00a0\u00a0 16486 16117\u00a0 0 14:07 ?\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 00:00:02 .\/dm_agent_exec -trace_level 1 -docbase_name test.test -docbase_owner dmadmin -sleep_duration 0<\/li>\n<\/ol>\n

    Once the trace_level is setted to 1 (true), more information is written into the agent_exec.log file.
    \nBy analyzing the log file we can see that the dm_agentexec process checks which job has to be started, by using the following queries:<\/p>\n

    execquery,s0,F,SELECT ALL\u00a0\u00a0 r_object_id, a_last_invocation,\u00a0\u00a0 a_last_completion, a_special_app FROM dm_job WHERE ( ((a_last_invocation IS NOT NULLDATE) AND\u00a0\u00a0\u00a0 (a_last_completion IS NULLDATE))\u00a0 OR\u00a0 ((a_special_app = 'agentexec') AND (r_lock_machine = 'testcs')) ) AND (i_is_reference = 0 OR i_is_reference is NULL) AND (i_is_replica = 0 OR i_is_replica is NULL)\nexecquery,s0,F,SELECT ALL r_object_id, a_next_invocation FROM dm_job WHERE ( (run_now = 1) OR ((is_inactive = 0) AND ( ( a_next_invocation date > DATE('now')) OR (expiration_date IS NULLDATE)) AND ((max_iterations = 0) OR (a_iterations < max_iterations))) ) AND (i_is_reference = 0 OR i_is_reference is NULL) AND (i_is_replica = 0 OR i_is_replica is NULL) ORDER BY a_next_invocation, r_object_id\n<\/pre>\n
    As these queries do not return a result (0 row), the job should have been started. So what is then wrong?
    \nIn the log file, the following information is written: Output File Name: \/pkgs\/dms\/opt\/documentum\/dba\/log\/00010b9a\/agentexec\/job_08010b9a800003f5<\/em><\/p>\n
    “ls -ltr \/pkgs\/dms\/opt\/documentum\/dba\/log\/00010b9a\/agentexec” does not return any job_08010b9a800003f5 log file<\/p>\n
    BUT \"ls -l job_08010b9a900003f5\" returns:\n---------- 1 dmadmin dmadmind 245 Aug 27 14:30 \/pkgs\/dms\/opt\/documentum\/dba\/log\/00010b9a\/agentexec\/job_08010b9a800003f5<\/span><\/pre>\n
    However, the file cannot be written by the agent_exec process due to the wrong file permissions!<\/p>\n
    Solution<\/h3>\n
    The solution is to set the correct write permissions:<\/p>\n
    chmod 640 \/pkgs\/dms\/opt\/documentum\/dba\/log\/00010b9a\/agentexec\/job_08010b9a800003f5<\/samp><\/p>\n
    Do not forget to disable the trace flag on the agent_exec_method!<\/p>\n
    After that, the dm_FTIndexAgentBoot job starts well, because the output file can be written.
    \nOf course this solution has to be applied to this specific issue; most important in this procedure, is the use of the trace flag, to check what happens on the agentexec side.<\/p>\n","protected":false},"excerpt":{"rendered":"
    The Documentum job dm_FTIndexAgentBoot does not start anymore and we have the following job status: The job object indicated the job was in progress. In this blog posting, I will describe how to analyze and solve this issue. Analysis The Index Agent does not start automatically when the repository is started although the option start_index_agents […]<\/p>\n","protected":false},"author":24,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[197],"tags":[337,129,338,334,339],"type_dbi":[],"class_list":["post-2782","post","type-post","status-publish","format-standard","hentry","category-application-integration-middleware","tag-agentexec","tag-documentum","tag-job","tag-middleware","tag-trace"],"acf":[],"yoast_head":"\nDocumentum job dm_FTIndexAgentBoot does not start anymore - dbi Blog<\/title>\n<meta name=\"description\" content=\"The Documentum job dm_FTIndexAgentBoot does not start anymore, we have the following job status: The job object indicated the job was in progress. 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