{"id":26819,"date":"2023-07-23T20:39:31","date_gmt":"2023-07-23T18:39:31","guid":{"rendered":"https:\/\/www.dbi-services.com\/blog\/?p=26819"},"modified":"2023-07-23T20:39:31","modified_gmt":"2023-07-23T18:39:31","slug":"control-m-em-failed-installing-postgresql-database-error-message","status":"publish","type":"post","link":"https:\/\/www.dbi-services.com\/blog\/control-m-em-failed-installing-postgresql-database-error-message\/","title":{"rendered":"Control-M \/EM: &#8220;Failed installing PostgreSQL database&#8221; error message"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-introduction\"><strong>Introduction:<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">During a Control-M installation, you can face some issues, sometime it&#8217;s due to a lack of prerequisites ( Keep the best practices and be sure to follow the advice from BMC site experts, take a look on the installation documentation to fill all the prerequisite).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However it can be a singular issue ( not as explicit as a right access issue, space issue or a missing file in your OS library ).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We will see that, for my example I am using an <strong>Ubuntu  <\/strong>OS from <strong>WSL<\/strong>, I have checked all the prerequisite before installation, you can check the steps to check your prerequisite below.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Check your prerequisites<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">As advised from the excellent BMC site &#8220;Before you install Control-M, verify that your operating system, processor, and database server are supported and have the correct amount of memory and diskspace.&#8221; <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For a full list of requirements, see the Control-M 9.0.21.100 Release Notes here:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/docs.bmc.com\/docs\/controlm\/90201\/control-m-9-0-21-100-release-notes-1164640372.html\">https:\/\/docs.bmc.com\/docs\/controlm\/90201\/control-m-9-0-21-100-release-notes-1164640372.html<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on your operating system, verify that your system meets one of the following requirements:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For me it is Linux x86_64 ( Ubuntu with enough RAM and disk space , so it should not be a problem \ud83d\ude42 ) <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For Unix\/Linux users<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1004\" height=\"597\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/2023\/07\/image-8.png\" alt=\"\" class=\"wp-image-26841\" srcset=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/2023\/07\/image-8.png 1004w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/2023\/07\/image-8-300x178.png 300w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/2023\/07\/image-8-768x457.png 768w\" sizes=\"auto, (max-width: 1004px) 100vw, 1004px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For Windows users<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/2023\/07\/image-9.png\" alt=\"\" class=\"wp-image-26843\" width=\"813\" height=\"644\" srcset=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/2023\/07\/image-9.png 958w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/2023\/07\/image-9-300x238.png 300w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/2023\/07\/image-9-768x608.png 768w\" sizes=\"auto, (max-width: 813px) 100vw, 813px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">If you want to have more go on the BMC site and see the system requirement part:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">https:\/\/documents.bmc.com\/supportu\/9.0.21\/en-US\/Documentation\/Control-M_full_installation_system_requirements.htm<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Launching the setup file<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">After having checked and validated the prerequisites, we can start the installation file ( Maybe I will post a blog on <strong>Control-M V9.19<\/strong> installation ,you can already check how to proceed by consulting it on BMC site ) <\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/2023\/07\/image-1024x254.png\" alt=\"\" class=\"wp-image-26820\" width=\"1181\" height=\"293\" srcset=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/2023\/07\/image-1024x254.png 1024w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/2023\/07\/image-300x75.png 300w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/2023\/07\/image-768x191.png 768w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/2023\/07\/image-1536x382.png 1536w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/2023\/07\/image.png 1916w\" sizes=\"auto, (max-width: 1181px) 100vw, 1181px\" \/><\/figure>\n\n\n\n<ul class=\"nv-cv-d nv-cv-m wp-block-list\">\n<li>Few minutes after the beginning of the installation we have the below error message<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;&#8230;<code>failed installing PostgreSQL<\/code>&#8230;&#8221;<\/p>\n\n\n\n<ul class=\"nv-cv-d nv-cv-m wp-block-list\">\n<li>Indeed the <strong>perl <\/strong>script in charge of the installation is stopped and indicate you to check a specific file located here:<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><code>\/Your_Control-M_Home\/BMCINSTALL\/pgserver_build_trace.log<\/code><\/p>\n\n\n\n<ul class=\"nv-cv-d nv-cv-m wp-block-list\">\n<li>Let&#8217;s browse to this file and check what happened<\/li>\n\n\n\n<li>Here is the interesting part of the log:<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><code>GMTLOG: invalid value for parameter \"lc_monetary\": \"en_US.ISO8859-1\"<br>GMTLOG: invalid value for parameter \"lc_numeric\": \"en_US.ISO8859-1\"<br>GMTLOG: invalid value for parameter \"lc_time\": \"en_US.ISO8859-1\"<\/code><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/2023\/07\/image-4-1024x431.png\" alt=\"\" class=\"wp-image-26829\" width=\"1079\" height=\"454\" srcset=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/2023\/07\/image-4-1024x431.png 1024w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/2023\/07\/image-4-300x126.png 300w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/2023\/07\/image-4-768x323.png 768w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/2023\/07\/image-4.png 1300w\" sizes=\"auto, (max-width: 1079px) 100vw, 1079px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Seems to be a locale parameters issue.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Script also indicates that the posgresql.conf file  locate under <code>\/home\/controlm\/pgsql\/data\/postgresql.conf<\/code> is removed due to this error.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to fix this issue<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">After some search and also helped by a BMC colleague ( thanks to him \ud83d\ude42 ) , we got the explanation : Regarding the OS configuration and locale language defined , this issue can occur.<\/p>\n\n\n\n<ul class=\"nv-cv-d nv-cv-m wp-block-list\">\n<li>To fix it ,we have to update a specific file :<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><code>\/home\/controlm\/pgsql\/share\/postgresql.conf.sample<\/code><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/2023\/07\/image-5-1024x246.png\" alt=\"\" class=\"wp-image-26832\" width=\"1056\" height=\"253\" srcset=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/2023\/07\/image-5-1024x246.png 1024w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/2023\/07\/image-5-300x72.png 300w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/2023\/07\/image-5-768x185.png 768w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/2023\/07\/image-5-1536x370.png 1536w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/2023\/07\/image-5.png 1808w\" sizes=\"auto, (max-width: 1056px) 100vw, 1056px\" \/><\/figure>\n\n\n\n<ul class=\"nv-cv-d nv-cv-m wp-block-list\">\n<li>Edit this with your favorite text editor and remove the 3 lines below from the file:<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><code>\"lc_monetary\": \"en_US.ISO8859-1\"<br>\"lc_numeric\": \"en_US.ISO8859-1\"<br>\"lc_time\": \"en_US.ISO8859-1\"<\/code><\/p>\n\n\n\n<ul class=\"nv-cv-d nv-cv-m wp-block-list\">\n<li>Don&#8217;t forget to save the file <\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Restart the setup script<\/h2>\n\n\n\n<ul class=\"nv-cv-d nv-cv-m wp-block-list\">\n<li>Now we can restart the launcher ( or press retry if you still have the installation window)<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/2023\/07\/image-7-1024x560.png\" alt=\"\" class=\"wp-image-26836\" width=\"1054\" height=\"576\" srcset=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/2023\/07\/image-7-1024x560.png 1024w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/2023\/07\/image-7-300x164.png 300w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/2023\/07\/image-7-768x420.png 768w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/2023\/07\/image-7-1536x840.png 1536w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/2023\/07\/image-7.png 1819w\" sizes=\"auto, (max-width: 1054px) 100vw, 1054px\" \/><\/figure>\n\n\n\n<ul class=\"nv-cv-d nv-cv-m wp-block-list\">\n<li>As we see the installation continues and the database is installed, good news!<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Now you know how to fix this issue related to PostgreSQL installation during Control-M installation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Feel free to visit <a href=\"https:\/\/www.dbi-services.com\/blog\/author\/nabilsaoual\/\">my other blogs<\/a> and also don&#8217;t hesitate to share with me and take a look on other <a href=\"https:\/\/www.dbi-services.com\/blog\/\">dbi bloggers.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction: During a Control-M installation, you can face some issues, sometime it&#8217;s due to a lack of prerequisites ( Keep the best practices and be sure to follow the advice from BMC site experts, take a look on the installation documentation to fill all the prerequisite). However it can be a singular issue ( not&hellip;&nbsp;<\/p>\n","protected":false},"author":40,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","neve_meta_reading_time":"","_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[1256,83],"tags":[],"class_list":["post-26819","post","type-post","status-publish","format-standard","hentry","category-control-m","category-postgresql"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Control-M \/EM: &quot;Failed installing PostgreSQL database&quot; error message - dbi services | Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dbi-services.com\/blog\/control-m-em-failed-installing-postgresql-database-error-message\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Control-M \/EM: &quot;Failed installing PostgreSQL database&quot; error message\" \/>\n<meta property=\"og:description\" content=\"Introduction: During a Control-M installation, you can face some issues, sometime it&#8217;s due to a lack of prerequisites ( Keep the best practices and be sure to follow the advice from BMC site experts, take a look on the installation documentation to fill all the prerequisite). 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