{"id":23565,"date":"2023-03-20T18:18:02","date_gmt":"2023-03-20T17:18:02","guid":{"rendered":"https:\/\/www.dbi-services.com\/blog\/?p=23565"},"modified":"2023-04-04T09:58:17","modified_gmt":"2023-04-04T07:58:17","slug":"control-m-em-access-to-folder-is-not-allowed-to-user","status":"publish","type":"post","link":"https:\/\/www.dbi-services.com\/blog\/control-m-em-access-to-folder-is-not-allowed-to-user\/","title":{"rendered":"Control-M\/EM : Access to folder is not allowed to user"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Introduction <\/h2>\n\n\n\n<p>Hi everybody , sometimes users make and develop their own job and manage the whole cycle of life of their folder.<\/p>\n\n\n\n<p>But It can happened that they face issues and contact the administrator for some support.<\/p>\n\n\n\n<p>Here is one case regarding job ordering , to investigate we will proceed by steps.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to order a job from another Job<\/h2>\n\n\n\n<p>User may want to trigger another specific job after its current job completion see below an example:<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/CAPTURE1-1-1024x195.png\" alt=\"\" class=\"wp-image-23601\" width=\"1181\" height=\"224\" srcset=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/CAPTURE1-1-1024x195.png 1024w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/CAPTURE1-1-300x57.png 300w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/CAPTURE1-1-768x147.png 768w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/CAPTURE1-1.png 1430w\" sizes=\"auto, (max-width: 1181px) 100vw, 1181px\" \/><\/figure>\n\n\n\n<p>To proceed, you must use the <strong>on-do actions<\/strong> in your job to order the other one after <strong>a specific job status<\/strong> ( Job ended OK , not OK and more)<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>First ,select the <strong>Actions <\/strong>tab and define your On-Do Action<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/jobexample3.png\" alt=\"\" class=\"wp-image-23571\" width=\"1059\" height=\"638\" srcset=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/jobexample3.png 622w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/jobexample3-300x181.png 300w\" sizes=\"auto, (max-width: 1059px) 100vw, 1059px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Then select the job statement to trigger your next job<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/jobexample4-1024x517.png\" alt=\"\" class=\"wp-image-23572\" width=\"1068\" height=\"539\" srcset=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/jobexample4-1024x517.png 1024w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/jobexample4-300x151.png 300w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/jobexample4-768x388.png 768w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/jobexample4-1536x775.png 1536w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/jobexample4.png 1559w\" sizes=\"auto, (max-width: 1068px) 100vw, 1068px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once done ,let&#8217;s define the job ordering by using the <strong>do<\/strong> part:<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/image-14-1024x511.png\" alt=\"\" class=\"wp-image-23574\" width=\"1067\" height=\"532\" srcset=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/image-14-1024x511.png 1024w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/image-14-300x150.png 300w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/image-14-768x383.png 768w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/image-14-1536x767.png 1536w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/image-14.png 1559w\" sizes=\"auto, (max-width: 1067px) 100vw, 1067px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Add the job you want to trigger and the corresponding folder ( usually it is the same but everything is depending of your job definition and your needs)<\/li>\n<\/ul>\n\n\n\n<p><span style=\"text-decoration: underline\"><strong>Note:<\/strong><\/span><\/p>\n\n\n\n<p>For me job ordering from on-do action is not best practice.<\/p>\n\n\n\n<p>Indeed it is difficult to investigate and understand the workflow easily without using the in and out conditions.<\/p>\n\n\n\n<p>I therefore advise you to use this method with caution and only if you have no choice.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Access to folder is not allowed to user<\/h2>\n\n\n\n<p>After this reminder on how to trigger a job from a current job ,we will see what was wrong with message found in the <strong>Control-M Agent<\/strong> log<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/LOG1111-1024x259.png\" alt=\"\" class=\"wp-image-23579\" width=\"1201\" height=\"303\" srcset=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/LOG1111-1024x259.png 1024w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/LOG1111-300x76.png 300w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/LOG1111-768x195.png 768w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/LOG1111.png 1409w\" sizes=\"auto, (max-width: 1201px) 100vw, 1201px\" \/><\/figure>\n\n\n\n<p>It says the user has no access to the folder from where the job has to be executed .<\/p>\n\n\n\n<p>So it seems to be a right access matter?<\/p>\n\n\n\n<p><span style=\"text-decoration: underline\"><strong>Note:<\/strong><\/span> <\/p>\n\n\n\n<p>For confidentiality I renamed user <strong>folder <\/strong>as folder name and <strong>testuser <\/strong>as username to demonstrate how to solve this case<\/p>\n\n\n\n<p>As we use <strong>ctmsec <\/strong>and authorization we can check if all is correctly defined to access the folder and trigger the job<\/p>\n\n\n\n<p>The &#8220;<strong>run as<\/strong>&#8221; user field in the job is defined with username <strong>testuser<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/jobexampleRUNAS-1024x488.png\" alt=\"\" class=\"wp-image-23581\" width=\"1134\" height=\"540\" srcset=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/jobexampleRUNAS-1024x488.png 1024w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/jobexampleRUNAS-300x143.png 300w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/jobexampleRUNAS-768x366.png 768w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/jobexampleRUNAS.png 1191w\" sizes=\"auto, (max-width: 1134px) 100vw, 1134px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Let&#8217;s see if <strong>testuser <\/strong>is correctly defined in the <strong>cmtsec <\/strong>part <\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Connect to Control-M Configuration Manager and check if the run as is correctly set <\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click on Control-M server icon <\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/3CTMLsec0-1024x200.png\" alt=\"\" class=\"wp-image-23580\" width=\"1079\" height=\"211\" srcset=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/3CTMLsec0-1024x200.png 1024w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/3CTMLsec0-300x59.png 300w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/3CTMLsec0-768x150.png 768w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/3CTMLsec0.png 1350w\" sizes=\"auto, (max-width: 1079px) 100vw, 1079px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Go to the <strong>ctmsec <\/strong>and check in the authorized <strong>AJF <\/strong>part if user is defined<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/6testuserCTMLsec0-1024x600.png\" alt=\"\" class=\"wp-image-23582\" width=\"1097\" height=\"642\" srcset=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/6testuserCTMLsec0-1024x600.png 1024w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/6testuserCTMLsec0-300x176.png 300w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/6testuserCTMLsec0-768x450.png 768w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/6testuserCTMLsec0.png 1042w\" sizes=\"auto, (max-width: 1097px) 100vw, 1097px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Here we see that the user <strong>TESTUSER <\/strong>is defined in <strong>CAPS<\/strong> whereas in the job it is defined in <strong>Lowercase<\/strong><\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Let&#8217;s define it in lowercase and check if job is ordering correctly <\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/6testuserCTMLsec0-1-1024x600.png\" alt=\"\" class=\"wp-image-23583\" width=\"1114\" height=\"653\" srcset=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/6testuserCTMLsec0-1-1024x600.png 1024w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/6testuserCTMLsec0-1-300x176.png 300w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/6testuserCTMLsec0-1-768x450.png 768w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/6testuserCTMLsec0-1.png 1041w\" sizes=\"auto, (max-width: 1114px) 100vw, 1114px\" \/><\/figure>\n\n\n\n<p><strong><span style=\"text-decoration: underline\">Result <\/span><\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>When trying to order the job after the current job completion we still got the permission message !<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/logerror-1024x338.png\" alt=\"\" class=\"wp-image-23632\" width=\"1070\" height=\"353\" srcset=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/logerror-1024x338.png 1024w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/logerror-300x99.png 300w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/logerror-768x254.png 768w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/logerror.png 1029w\" sizes=\"auto, (max-width: 1070px) 100vw, 1070px\" \/><\/figure>\n\n\n\n<p><strong><span style=\"text-decoration: underline\">Explanation<\/span><\/strong>:<\/p>\n\n\n\n<p>That&#8217;s because <strong>cmtsec <\/strong>is checking for the <strong>user <\/strong>authorization to be able to order the job, so user <strong>testuser <\/strong>must be defined <strong>User\/Group Part<\/strong>  in <strong>ctmsec<\/strong>, to be able to order the next job<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Define the user in &#8220;User\/Group&#8221; Part<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click on the plus icon and define the user<\/li>\n\n\n\n<li>Add it to the corresponding group<\/li>\n\n\n\n<li>Add a description <\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/7testuserCTMLsec0.png\" alt=\"\" class=\"wp-image-23584\" width=\"906\" height=\"1196\" srcset=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/7testuserCTMLsec0.png 460w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/7testuserCTMLsec0-227x300.png 227w\" sizes=\"auto, (max-width: 906px) 100vw, 906px\" \/><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Click on OK and check if user is now member of the group:<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/SYSOUT1-1.png\" alt=\"\" class=\"wp-image-23590\" width=\"947\" height=\"799\" srcset=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/SYSOUT1-1.png 724w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/SYSOUT1-1-300x253.png 300w\" sizes=\"auto, (max-width: 947px) 100vw, 947px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Test again if job is ordered<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>By restarting the job ,we can see in its log that following job is ordered successfully <\/li>\n<\/ul>\n\n\n\n<p>Job <strong>on-do-order-job-2<\/strong> is forced by <strong>on-do-order-job-1<\/strong> as expected  \ud83d\ude42<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/SYSOUT2-1024x250.png\" alt=\"\" class=\"wp-image-23587\" width=\"1195\" height=\"292\" srcset=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/SYSOUT2-1024x250.png 1024w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/SYSOUT2-300x73.png 300w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/SYSOUT2-768x188.png 768w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/SYSOUT2.png 1411w\" sizes=\"auto, (max-width: 1195px) 100vw, 1195px\" \/><\/figure>\n\n\n\n<p><span style=\"text-decoration: underline\"><strong>Note about this case<\/strong>:<\/span><\/p>\n\n\n\n<p>Usually when <strong>ctmsec <\/strong>is defined correctly you will have some restriction message pop-up asking for sufficient rights to perform the order ( or the <strong>check-in<\/strong> ) below an example<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/SYSOUT3-1024x413.png\" alt=\"\" class=\"wp-image-23591\" width=\"1102\" height=\"443\" srcset=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/SYSOUT3-1024x413.png 1024w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/SYSOUT3-300x121.png 300w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/SYSOUT3-768x310.png 768w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/03\/SYSOUT3.png 1089w\" sizes=\"auto, (max-width: 1102px) 100vw, 1102px\" \/><\/figure>\n\n\n\n<p>In our case , when the job was defined ( to order an other job ) <strong>ctmsec <\/strong>was only checking for the first job &#8220;<strong>on-do-order-job-1<\/strong>&#8221; requirements , which were completed successfully so the folder was able to be checked in and job was allowed to be ordered &#8230;..but not the second on in the on-do action !<\/p>\n\n\n\n<p>The <strong>on-do-order-job-1<\/strong> user needed rights to access and trigger the <strong>on-do-order-job-2 <\/strong>and it was checked only at the moment where the job tried to trigger the <strong><strong>on-do-order-job-2<\/strong><\/strong><\/p>\n\n\n\n<p>So in other words <strong>cmstec <\/strong>was bypassed during the job definition <\/p>\n\n\n\n<p><strong><span style=\"text-decoration: underline\">To sum up:<\/span><\/strong><\/p>\n\n\n\n<p>Bear in mind that <strong>ctmsec <\/strong>is <strong>case sensitive<\/strong> ,so when defining your user , be careful of that ( I made some job tests switching with <strong>testuser <\/strong>and <strong>TESTUSER <\/strong>( depending of what is defined in ctmsec job will be or not ordered )and it confirmed that.<\/p>\n\n\n\n<p>If your job can not order the following job in <strong>on-do action<\/strong> be sure that the user in the first job is defined and have the rights to access the folder of the second job :<strong>User\/Group Part<\/strong>  in <strong>ctmsec<\/strong><\/p>\n\n\n\n<p><span style=\"text-decoration: underline\"><strong>Note:<\/strong><\/span><\/p>\n\n\n\n<p>You can add a wildcard (*) if you have user defined like for example <strong>usertest1, usertest2, usertest3  <\/strong>just user <strong>usertest*<\/strong><\/p>\n\n\n\n<p>  <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion <\/h2>\n\n\n\n<p>You know now how to solve this specific case , I hope it will help you if you face the same issue , Control-M has many security layers so you must keep in mind that you have to investigate step by steps to see where is the problem.<\/p>\n\n\n\n<p>Of course Control-M log messages are very helpful and will give you precious clues ,but sometime you need to go deeper to find the solution , as you know that it&#8217;s a right issue but you have to find where it is defined in <strong>ctmsec <\/strong>or even in user <strong>authorization part  <\/strong><\/p>\n\n\n\n<p>We will see that maybe in another blog , I invite you to check <a href=\"https:\/\/www.dbi-services.com\/blog\/\">dbi bloggers<\/a> and also <a href=\"https:\/\/www.dbi-services.com\/blog\/author\/nabilsaoual\/\">my previous blogs<\/a> to share with us some cool tips and tricks \ud83d\ude42<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction Hi everybody , sometimes users make and develop their own job and manage the whole cycle of life of their folder. But It can happened that they face issues and contact the administrator for some support. Here is one case regarding job ordering , to investigate we will proceed by steps. How to order [&hellip;]<\/p>\n","protected":false},"author":40,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1256],"tags":[717],"type_dbi":[],"class_list":["post-23565","post","type-post","status-publish","format-standard","hentry","category-control-m","tag-control-m"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Control-M\/EM : Access to folder is not allowed to user - dbi Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dbi-services.com\/blog\/control-m-em-access-to-folder-is-not-allowed-to-user\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Control-M\/EM : Access to folder is not allowed to user\" \/>\n<meta property=\"og:description\" content=\"Introduction Hi everybody , sometimes users make and develop their own job and manage the whole cycle of life of their folder. But It can happened that they face issues and contact the administrator for some support. Here is one case regarding job ordering , to investigate we will proceed by steps. 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