{"id":22577,"date":"2023-02-14T20:05:38","date_gmt":"2023-02-14T19:05:38","guid":{"rendered":"https:\/\/www.dbi-services.com\/blog\/?p=22577"},"modified":"2023-02-14T20:05:40","modified_gmt":"2023-02-14T19:05:40","slug":"control-m-em-failed-to-open-archive-viewpoint","status":"publish","type":"post","link":"https:\/\/www.dbi-services.com\/blog\/control-m-em-failed-to-open-archive-viewpoint\/","title":{"rendered":"Control-M\/EM Failed to open archive viewpoint"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Introduction <\/h2>\n\n\n\n<p>Sometimes you need to have information about the execution of Control-M tasks and logs.<\/p>\n\n\n\n<p>In particular, when you need to do research, you can use the history area (history pane).<\/p>\n\n\n\n<p>In a previous job, I encountered a problem when I tried to load the job history pane. This was because our number of jobs was increasing significantly and we were not able to load jobs for our surveys.<\/p>\n\n\n\n<p>This is a well known issue but let&#8217;s do a quick reminder and test to show how it works,it can also be useful for those who never had this problem.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">History pane <\/h2>\n\n\n\n<p>On the Control-M GUI select the history pane<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"84\" height=\"488\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/image-2.png\" alt=\"\" class=\"wp-image-22582\" \/><\/figure>\n\n\n\n<p>You can now try to load all the jobs from all folder or use a filter to load only a certain amount of job or a specific application* ( if you do that you will probably be able to avoid the max history loading issue we will explain that later)<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/CTMBG1105error.png\" alt=\"\" class=\"wp-image-22584\" width=\"663\" height=\"688\" srcset=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/CTMBG1105error.png 557w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/CTMBG1105error-289x300.png 289w\" sizes=\"auto, (max-width: 663px) 100vw, 663px\" \/><\/figure>\n\n\n\n<p>When we load the archive from 01\/02\/2023 we get this famous issue.It explains us that we have a limitation to load the jobs form this archive viewpoint.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/CTMBGLIMITERROR-1024x628.png\" alt=\"\" class=\"wp-image-22585\" width=\"957\" height=\"587\" srcset=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/CTMBGLIMITERROR-1024x628.png 1024w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/CTMBGLIMITERROR-300x184.png 300w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/CTMBGLIMITERROR-768x471.png 768w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/CTMBGLIMITERROR.png 1219w\" sizes=\"auto, (max-width: 957px) 100vw, 957px\" \/><\/figure>\n\n\n\n<p>We see also that the total job number is <strong>1105<\/strong> jobs.We will now go to the <strong>CCM <\/strong>and check what&#8217;s wrong.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Check CCM parameters<\/h2>\n\n\n\n<p>Once connected to the <strong>CCM <\/strong>we will look for the parameters to update the maximum number of jobs loaded in the archive viewpoint:<\/p>\n\n\n\n<p>For that you must right-click on EM SERVER component and select System parameters:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/CTMBGSYSPARM.png\" alt=\"\" class=\"wp-image-22587\" width=\"983\" height=\"427\" srcset=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/CTMBGSYSPARM.png 842w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/CTMBGSYSPARM-300x130.png 300w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/CTMBGSYSPARM-768x334.png 768w\" sizes=\"auto, (max-width: 983px) 100vw, 983px\" \/><\/figure>\n\n\n\n<p>Select the &#8220;Advanced&#8221; Part:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"974\" height=\"719\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/CTMBGSYSPARM2.png\" alt=\"\" class=\"wp-image-22589\" srcset=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/CTMBGSYSPARM2.png 974w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/CTMBGSYSPARM2-300x221.png 300w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/CTMBGSYSPARM2-768x567.png 768w\" sizes=\"auto, (max-width: 974px) 100vw, 974px\" \/><\/figure>\n\n\n\n<p>In the search bar type the following value <strong>LimitArchiveJobsInMem<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/CTMBGSYSPARM3-1024x193.png\" alt=\"\" class=\"wp-image-22591\" width=\"924\" height=\"174\" srcset=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/CTMBGSYSPARM3-1024x193.png 1024w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/CTMBGSYSPARM3-300x57.png 300w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/CTMBGSYSPARM3-768x145.png 768w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/CTMBGSYSPARM3.png 1348w\" sizes=\"auto, (max-width: 924px) 100vw, 924px\" \/><\/figure>\n\n\n\n<p>Check the Value number: the max defined ( for our test purpose ) is <strong>900 <\/strong>whereas the default value is  <strong>40 000<\/strong> that is the reason why we get this display error<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Update the Value <\/h2>\n\n\n\n<p>I set the value to its default ( usually when you get this loading issue, it&#8217;s because your job number loaded was above this value for example <strong>50 000<\/strong> jobs in the archive,so in that  let&#8217;s increase it to <strong>60 000<\/strong> or <strong>80 000<\/strong>)<\/p>\n\n\n\n<p>Note: <\/p>\n\n\n\n<p>As the refresh type parameter is set to <strong>automatic <\/strong>there is need to restart any component to be taken in account. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/CTMBGLIMIT-1024x706.png\" alt=\"\" class=\"wp-image-22594\" width=\"917\" height=\"632\" srcset=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/CTMBGLIMIT-1024x706.png 1024w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/CTMBGLIMIT-300x207.png 300w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/CTMBGLIMIT-768x529.png 768w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/CTMBGLIMIT.png 1142w\" sizes=\"auto, (max-width: 917px) 100vw, 917px\" \/><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Load the archive viewpoint <\/h2>\n\n\n\n<p>Now we have updated the Control-M EM parameters, we will check if it is possible to display the jobs in the history pane. <\/p>\n\n\n\n<figure class=\"wp-block-image size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/CTMBGSYSPARMokkkk-1024x264.png\" alt=\"\" class=\"wp-image-22598\" width=\"1168\" height=\"300\" srcset=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/CTMBGSYSPARMokkkk-1024x264.png 1024w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/CTMBGSYSPARMokkkk-300x77.png 300w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/CTMBGSYSPARMokkkk-768x198.png 768w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/CTMBGSYSPARMokkkk-1536x396.png 1536w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/CTMBGSYSPARMokkkk.png 1899w\" sizes=\"auto, (max-width: 1168px) 100vw, 1168px\" \/><\/figure>\n\n\n\n<p>As you can see it is now possible to load the archive in order to check jobs outputs and logs<\/p>\n\n\n\n<p>Note:<\/p>\n\n\n\n<p>As said before you can have some case when you will not face this problem even if you have more jobs than the limit defined in the CCM parameters: <\/p>\n\n\n\n<p>When you load only one or few jobs ( less than the limit ) fo that you can you the customize filter to load the jobs to be checked:<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"561\" height=\"583\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/LOADHSTCUSTOM.png\" alt=\"\" class=\"wp-image-22602\" srcset=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/LOADHSTCUSTOM.png 561w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/LOADHSTCUSTOM-289x300.png 289w\" sizes=\"auto, (max-width: 561px) 100vw, 561px\" \/><\/figure>\n\n\n\n<p>Then you can select the folder or the job to load instead of loading the whole plan of the given DAY<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"618\" height=\"599\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/LOADHSTCUSTOM2.png\" alt=\"\" class=\"wp-image-22603\" srcset=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/LOADHSTCUSTOM2.png 618w, https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2023\/02\/LOADHSTCUSTOM2-300x291.png 300w\" sizes=\"auto, (max-width: 618px) 100vw, 618px\" \/><\/figure>\n\n\n\n<p>Result, if your folder has less than the job limit configured for the <strong>LimitArchiveJobsInMem<\/strong> ,you should be able to see it.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion <\/h2>\n\n\n\n<p>Now you know how to quickly fix this display problem, I must admit it&#8217;s been a while since I last saw this error and also I had forgotten the exact parameter to update \ud83d\ude42<\/p>\n\n\n\n<p>So now it&#8217;s in a blog, so you won&#8217;t have to investigate to find the solution.<\/p>\n\n\n\n<p>Don&#8217;t forget to visit the <a href=\"https:\/\/www.dbi-services.com\/blog\/\">dbi bloggers <\/a>to share knowledge and tips with us \ud83d\ude09<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction Sometimes you need to have information about the execution of Control-M tasks and logs. In particular, when you need to do research, you can use the history area (history pane). In a previous job, I encountered a problem when I tried to load the job history pane. This was because our number of jobs [&hellip;]<\/p>\n","protected":false},"author":40,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1256],"tags":[],"type_dbi":[],"class_list":["post-22577","post","type-post","status-publish","format-standard","hentry","category-control-m"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Control-M\/EM Failed to open archive viewpoint - dbi Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dbi-services.com\/blog\/control-m-em-failed-to-open-archive-viewpoint\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Control-M\/EM Failed to open archive viewpoint\" \/>\n<meta property=\"og:description\" content=\"Introduction Sometimes you need to have information about the execution of Control-M tasks and logs. 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