{"id":2188,"date":"2011-02-23T09:04:31","date_gmt":"2011-02-23T08:04:31","guid":{"rendered":"https:\/\/www.dbi-services.com\/blog\/netbackup-opscenter-patch-fails-due-to-space-requirements-1\/"},"modified":"2011-02-23T09:04:31","modified_gmt":"2011-02-23T08:04:31","slug":"netbackup-opscenter-patch-fails-due-to-space-requirements-1","status":"publish","type":"post","link":"https:\/\/www.dbi-services.com\/blog\/netbackup-opscenter-patch-fails-due-to-space-requirements-1\/","title":{"rendered":"NetBackup &#8211; OpsCenter patch fails due to space requirements&#8230;"},"content":{"rendered":"<p>I was upgrading Netbackup yesterday to version 7.0.1 and faced a quite &#8220;funny&#8221; issue with the OpsCenter. The installation failed on pre-requirements checks saying that no space was available. Nothing strange at this point&#8230;except that we still had about 79GB free space! \ud83d\ude44<\/p>\n<p>Due to a little NetBackup 7.0 bug, I had to upgrade to version 7.0.1, including OpsCenter, at a customer of mine. The environment NetBackup runs on is a HP Server in SLES 11.0<\/p>\n<p>I must admit that the upgrade itself was pretty handy and went straight forward. Symantec provides 3 tar files with an upgrade script, which implements all of them in a row.<\/p>\n<p>The issue was on patching the OpsCenter files to 7.0.1. I extracted the patch&#8217;s tar file in \/tmp and stopped all NetBackup services. Then I run the installOpsCenterServerPatch script to start the patching process. This one first makes some pre-checks and unfortunately always came out with the same message:<\/p>\n<pre class=\"brush: actionscript3; gutter: true; first-line: 1\">Verifying base dependencies:\n Checking OpsCenter Server installation .............................................................................................................. installed\nCPI ERROR V-9-0-0 Available free space in \/var\/symantec\/ is 0 kbytes and it requires minimum 61064 kbytes to upgrade database. Please create required space and\nstart installation again.\ninstallOpsCenterServerPatch log files are saved at \/var\/VRTS\/install\/logs\/installOpsCenterServerPatch-0exK1y<\/pre>\n<p>So I had a look at my disk usage:<\/p>\n<pre class=\"brush: actionscript3; gutter: true; first-line: 1\">netbackup@netbcksrv:~&gt; df -h\nFilesystem\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Size\u00a0 Used Avail Use% Mounted on\n\/dev\/mapper\/sysvg-rootlv 99G\u00a0\u00a0 16G\u00a0\u00a0 79G\u00a0 17% \/\nudev\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 2.0G\u00a0 116K\u00a0 2.0G\u00a0\u00a0 1% \/dev\n\/dev\/cciss\/c0d0p1\u00a0\u00a0\u00a0 1012M\u00a0\u00a0 32M\u00a0 929M\u00a0\u00a0 4% \/boot<\/pre>\n<p>Hmmm&#8230;strange, 79GB of free space, but the OpsCenter patch didn&#8217;t see them \ud83d\ude15<br \/>\nFinally, I found the solution in the following Symantec Note:<\/p>\n<p><a href=\"http:\/\/www.symantec.com\/business\/support\/index?page=content&amp;id=TECH140581&amp;key=58330&amp;actp=LIST\">http:\/\/www.symantec.com\/business\/support\/index?page=content&amp;id=TECH140581&amp;key=58330&amp;actp=LIST<\/a><\/p>\n<p>During the pre-checks, the scripts runs df -k on the base installation directory. If the mount point name&#8217;s length is more than &#8216;n&#8217; characters (n can vary from one OS to another), df wraps the output and the script can&#8217;t get the free space information!!! As the server I was working on uses a logical volume, it typically falls in this case:<\/p>\n<pre class=\"brush: actionscript3; gutter: true; first-line: 1\">netbackup@netbcksrv:~&gt; df -k \/usr\/openv\nFilesystem\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 1K-blocks\u00a0\u00a0\u00a0\u00a0\u00a0 Used Available Use% Mounted on\n\/dev\/mapper\/sysvg-rootlv\n 103212320\u00a0 16133384\u00a0 81836056\u00a0 17% \/<\/pre>\n<p>The workaround is to run a df -kP to force the POSIX output usage:<strong><br \/>\n<\/strong><\/p>\n<pre class=\"brush: actionscript3; gutter: true; first-line: 1\">netbackup@netbcksrv:~&gt; df -kP \/usr\/openv\nFilesystem\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 1024-blocks\u00a0\u00a0\u00a0\u00a0\u00a0 Used Available Capacity Mounted on\n\/dev\/mapper\/sysvg-rootlv 103212320\u00a0 16133384\u00a0 81836056\u00a0\u00a0\u00a0\u00a0\u00a0 17% \/<\/pre>\n<p>So how do we implement this in the patch installer?<\/p>\n<p>This is finally pretty simple. Inside the patch folder, go to .\/scripts\/CPI\/plat\/ and edit the file Linux.pm. On line 20, replace the command df -k by df -kP.<\/p>\n<pre class=\"brush: actionscript3; gutter: true; first-line: 1\">...\n$CPI::PLAT{Linux}{DFK}=\"\/bin\/df -kl\";\n$CPI::PLAT{Linux}{DFKA}=\"\/bin\/df -kP\";\n$CPI::PLAT{Linux}{DIFF}=\"\/usr\/bin\/diff\";\n...<\/pre>\n<p>Save the file and restart the installation.<\/p>\n<pre class=\"brush: actionscript3; gutter: true; first-line: 1\">...\n\/opt\/SYMCOpsCenterServer\/bin\/startserver\n\/opt\/SYMCOpsCenterGUI\/bin\/startgui.sh<\/pre>\n<p>You can access Symantec OpsCenter Patch from the web browser by using the following URL: http:\/\/dasv01y\/opscenter<br \/>\nInstallation log files, summary file, and response file are saved at:<\/p>\n<p>\/var\/VRTS\/install\/logs\/installOpsCenterServerPatch-oVOJmL<\/p>\n<p>You have new mail in \/var\/spool\/mail\/root<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2022\/04\/Ops_7.0.1.png\" alt=\"Ops_7.0.1\" width=\"400\" height=\"323\" \/><\/p>\n<p>It worked! \ud83d\ude42<br \/>\nI hope this helps&#8230;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I was upgrading Netbackup yesterday to version 7.0.1 and faced a quite &#8220;funny&#8221; issue with the OpsCenter. The installation failed on pre-requirements checks saying that no space was available. Nothing strange at this point&#8230;except that we still had about 79GB free space! <img decoding=\"async\" src=\"plugins\/editors\/jce\/tiny_mce\/plugins\/emotions\/img\/smiley-wink.gif\" alt=\"Wink\" title=\"Wink\" border=\"0\" \/><\/p>\n","protected":false},"author":7,"featured_media":2189,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[199],"tags":[248,249,250],"type_dbi":[],"class_list":["post-2188","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hardware-storage","tag-cpi-error-v-9-0-0","tag-free-space","tag-opscenter"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>NetBackup - OpsCenter patch fails due to space requirements... - dbi Blog<\/title>\n<meta name=\"description\" content=\"OpsCenter upgrade fails due to CPI ERROR V-9-0-0 issue. 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