{"id":16576,"date":"2021-08-09T14:52:15","date_gmt":"2021-08-09T12:52:15","guid":{"rendered":"https:\/\/www.dbi-services.com\/blog\/oda-quickly-solve-ilom-and-bios-update-errors\/"},"modified":"2021-08-09T14:52:15","modified_gmt":"2021-08-09T12:52:15","slug":"oda-quickly-solve-ilom-and-bios-update-errors","status":"publish","type":"post","link":"https:\/\/www.dbi-services.com\/blog\/oda-quickly-solve-ilom-and-bios-update-errors\/","title":{"rendered":"ODA: Quickly solve ILOM and BIOS update errors"},"content":{"rendered":"<h2>Introduction<\/h2>\n<p>Patching an Oracle Database Appliance is sometimes quite tough and you often struggle to solve failures at different steps. Regarding ILOM and BIOS patching errors, a simple workaround is possible. <\/p>\n<h2>Errors when patching ILOM and\/or BIOS<\/h2>\n<p>This is something I recently had on an ODA X7-2S when trying to apply patch 19.11. Patching of the test server was OK, but patching the production server on a week-end was not OK. I needed to find a solution quickly:<\/p>\n<pre><code>odacli update-server -v 19.11.0.0.0\n\nJob details\n----------------------------------------------------------------\n                     ID:  fa8d3178-b12e-4bef-926e-437536e71582\n            Description:  Server Patching\n                 Status:  Failure\n                Created:  August 7, 2021 2:07:18 PM CEST\n                Message:  DCS-10001:Internal error encountered: Failed update Ilom using USB.\n\nTask Name                                Start Time                          End Time                            Status\n---------------------------------------- ----------------------------------- ----------------------------------- ----------\nServer patching                          August 7, 2021 2:07:32 PM CEST      August 7, 2021 2:11:35 PM CEST      Failure\nServer patching                          August 7, 2021 2:07:33 PM CEST      August 7, 2021 2:11:35 PM CEST      Failure\nPatch location validation                August 7, 2021 2:07:34 PM CEST      August 7, 2021 2:07:34 PM CEST      Success\ndcs-controller upgrade                   August 7, 2021 2:07:35 PM CEST      August 7, 2021 2:07:35 PM CEST      Success\nCreating repositories using yum          August 7, 2021 2:07:35 PM CEST      August 7, 2021 2:07:39 PM CEST      Success\nUpdating YumPluginVersionLock rpm        August 7, 2021 2:07:39 PM CEST      August 7, 2021 2:07:39 PM CEST      Success\nApplying OS Patches                      August 7, 2021 2:07:39 PM CEST      August 7, 2021 2:07:40 PM CEST      Success\nCreating repositories using yum          August 7, 2021 2:07:40 PM CEST      August 7, 2021 2:07:40 PM CEST      Success\nApplying HMP Patches                     August 7, 2021 2:07:40 PM CEST      August 7, 2021 2:07:41 PM CEST      Success\nPatch location validation                August 7, 2021 2:07:41 PM CEST      August 7, 2021 2:07:41 PM CEST      Success\noda-hw-mgmt upgrade                      August 7, 2021 2:07:42 PM CEST      August 7, 2021 2:07:42 PM CEST      Success\nOSS Patching                             August 7, 2021 2:07:42 PM CEST      August 7, 2021 2:07:42 PM CEST      Success\nApplying Firmware Disk Patches           August 7, 2021 2:07:42 PM CEST      August 7, 2021 2:07:45 PM CEST      Success\nApplying Firmware Controller Patches     August 7, 2021 2:07:46 PM CEST      August 7, 2021 2:07:48 PM CEST      Success\nServer patching                          August 7, 2021 2:07:48 PM CEST      August 7, 2021 2:11:35 PM CEST      Failure\nChecking Ilom patch Version              August 7, 2021 2:07:49 PM CEST      August 7, 2021 2:07:49 PM CEST      Success\nPatch location validation                August 7, 2021 2:07:49 PM CEST      August 7, 2021 2:07:49 PM CEST      Success\nSave password in Wallet                  August 7, 2021 2:07:50 PM CEST      August 7, 2021 2:07:50 PM CEST      Success\nServer patching                          August 7, 2021 2:07:50 PM CEST      August 7, 2021 2:11:35 PM CEST      Failure\nApply Ilom patch                         August 7, 2021 2:07:50 PM CEST      August 7, 2021 2:11:34 PM CEST      Failure\n<\/code><\/pre>\n<p>Actually, patching the ILOM is asking for port 623 to be opened between the node and the ILOM, but you probably won&#8217;t open it because it&#8217;s not used during normal operation. This was the cause of my problem. On my test server, ILOM and node were on the same network, they were on different networks on production. So how could you do to solve this problem?<\/p>\n<h2>Workaround<\/h2>\n<p>As you may know, ODA is not more than a classic server from Oracle&#8217;s x86 lineup. This means that if you would like to install Windows Server on your ODA, it would be possible without any trick. It also means that manual patching process for microcodes exists for this kind of server. Do the ILOM and BIOS need to be patched with odacli? Yes, but you can also apply the patch separately, odacli has no specific procedure for patching these components. They are not related to GI or DB, so patching manually should be OK.<\/p>\n<p>You will find the procedure for patching ILOM and BIOS in the documentation of these servers&#8217; lineup. Actually, this is a very simple operation, because you just need to upload the ILOM and BIOS package to the ILOM web interface, and patch from there. The package will be easy to find because as you planned to patch your ODA, the patch is already available in the repository. This example comes from a X8-2M ODA:<\/p>\n<pre><code>ls -lrt \/opt\/oracle\/oak\/pkgrepos\/ilom\/x8-2l\/5.0.1.21.a.r138015\/\ntotal 38092\n-rwxrwxr-x 1 root root      347 May 31 03:50 componentmetadata.xml\n-rwxrwxr-x 1 root root 38999414 May 31 03:50 ILOM-5_0_1_21_a_r138015-ORACLE_SERVER_X8-2L-rom.pkg\n<\/code><\/pre>\n<p>The .pkg file is a package for BIOS and ILOM.<\/p>\n<p>My X8-2M ODA is up to date for most components but not for ILOM:<\/p>\n<pre><code>[root@dbi-oda-x8 dbi]# odacli describe-component\nSystem Version\n---------------\n19.11.0.0.0\n\nSystem node Name\n---------------\ndbi-oda-x8\n\nLocal System Version\n---------------\n19.11.0.0.0\n\nComponent                                Installed Version    Available Version\n---------------------------------------- -------------------- --------------------\nOAK                                       19.11.0.0.0           up-to-date\nGI                                        19.11.0.0.210420      up-to-date\nDB {\n[ OraDB19000_home1 ]                      19.11.0.0.210420      up-to-date\n[ OraDB18000_home1 ]                      18.14.0.0.210420      up-to-date\n}\nDCSAGENT                                  19.11.0.0.0           up-to-date\nOS                                        7.9                   up-to-date\nILOM                                      5.0.1.21.r136383      5.0.1.21.a.r138015\nBIOS                                      52030400              up-to-date\nFIRMWARECONTROLLER                        VDV1RL04              up-to-date\nFIRMWAREDISK                              1132                  up-to-date\nHMP                                       2.4.8.0.600           up-to-date\n<\/code><\/pre>\n<p>Let&#8217;s apply the ILOM patch from the ILOM itself.<\/p>\n<p>In the ILOM Administration menu, click on Maintenance. Then Enter Update Mode (don&#8217;t be afraid of the warning):<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2022\/04\/01_ILOM_upd_Enter_update_mode.png\" alt=\"\" \/><br \/>\n<img decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2022\/04\/02_ILOM_upd_Enter_warning.png\" alt=\"\" \/><\/p>\n<p>Upload the .pkg file here:<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2022\/04\/03_ILOM_upd_Choose_file.png\" alt=\"\" \/><br \/>\n<img decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2022\/04\/04_ILOM_upd_Choose_pkg.png\" alt=\"\" \/><br \/>\n<img decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2022\/04\/05_ILOM_upd_Upload.png\" alt=\"\" \/><\/p>\n<p>Upload is in progress:<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2022\/04\/06_ILOM_upd_Uploading.png\" alt=\"\" \/><\/p>\n<p>This compares what&#8217;s on your server and what&#8217;s in the package. For sure, you want to preserve ILOM and\/or BIOS settings. Then click on Start Update:<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2022\/04\/07_ILOM_upd_Preserve_settings.png\" alt=\"\" \/><\/p>\n<p>This is obvious, but don&#8217;t unplug your ODA during this patching!<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2022\/04\/08_ILOM_upd_warning_update.png\" alt=\"\" \/><\/p>\n<p>Patch is applying:<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2022\/04\/09_ILOM_upd_update_begin.png\" alt=\"\" \/><br \/>\n<img decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2022\/04\/10_ILOM_upd_update_half.png\" alt=\"\" \/><br \/>\n<img decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2022\/04\/11_ILOM_upd_update_finished.png\" alt=\"\" \/><\/p>\n<p>This is now finished, it only took a few minutes.<\/p>\n<p>After this update, ILOM will restart.<\/p>\n<p><img decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2022\/04\/12_ILOM_upd_host_power_cycle.png\" alt=\"\" \/><br \/>\n<img decoding=\"async\" src=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2022\/04\/13_ILOM_upd_SP_will_reboot.png\" alt=\"\" \/><\/p>\n<p>Doing another describe-component now shows that ILOM has been updated:<\/p>\n<pre><code>odacli describe-component\nSystem Version\n---------------\n19.11.0.0.0\n\nSystem node Name\n---------------\ndbi-oda-x8\n\nLocal System Version\n---------------\n19.11.0.0.0\n\nComponent                                Installed Version    Available Version\n---------------------------------------- -------------------- --------------------\nOAK                                       19.11.0.0.0           up-to-date\nGI                                        19.11.0.0.210420      up-to-date\nDB {\n[ OraDB19000_home1 ]                      19.11.0.0.210420      up-to-date\n[ OraDB18000_home1 ]                      18.14.0.0.210420      up-to-date\n}\nDCSAGENT                                  19.11.0.0.0           up-to-date\nOS                                        7.9                   up-to-date\nILOM                                      5.0.1.21.a.r138015    up-to-date\nBIOS                                      52030400              up-to-date\nFIRMWARECONTROLLER                        VDV1RL04              up-to-date\nFIRMWAREDISK                              1132                  up-to-date\nHMP                                       2.4.8.0.600           up-to-date\n<\/code><\/pre>\n<p>If needed, BIOS will be updated too as it&#8217;s part of the package, but it will trigger a node reboot, so be careful. You can postpone the BIOS update after your next reboot of the node if you prefer.<\/p>\n<p>If your ODA is an HA model, you&#8217;ll need to apply this package on both nodes.<\/p>\n<h2>Conclusion<\/h2>\n<p>Don&#8217;t waste your time on this kind of problem. ILOM and BIOS patching are basic operations you can manually do when odacli doesn&#8217;t succeed. But patch only from your existing ODA repository, packages coming from other sources could be hazardous.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Introduction Patching an Oracle Database Appliance is sometimes quite tough and you often struggle to solve failures at different steps. Regarding ILOM and BIOS patching errors, a simple workaround is possible. Errors when patching ILOM and\/or BIOS This is something I recently had on an ODA X7-2S when trying to apply patch 19.11. Patching of [&hellip;]<\/p>\n","protected":false},"author":45,"featured_media":16590,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[229,198,42,59],"tags":[2379,2380,2381,2382,2383,1662,365,1532,1533,1534,1535,1330,1331,1332,1697,1698,1699],"type_dbi":[],"class_list":["post-16576","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-database-administration-monitoring","category-database-management","category-operating-systems","category-oracle","tag-bios","tag-describe-component","tag-ilom","tag-ilom-update-failure","tag-oda-pacthing","tag-odacli-update-server","tag-oracle-database-appliance","tag-x6-2ha","tag-x6-2l","tag-x6-2m","tag-x6-2s","tag-x7-2ha","tag-x7-2m","tag-x7-2s","tag-x8-2ha","tag-x8-2m","tag-x8-2s"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>ODA: Quickly solve ILOM and BIOS update errors - dbi Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dbi-services.com\/blog\/oda-quickly-solve-ilom-and-bios-update-errors\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ODA: Quickly solve ILOM and BIOS update errors\" \/>\n<meta property=\"og:description\" content=\"Introduction Patching an Oracle Database Appliance is sometimes quite tough and you often struggle to solve failures at different steps. 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Ten years ago, he specialized in the Oracle Database technology. His expertise is focused on database architectures, high availability (RAC), disaster recovery (DataGuard), backups (RMAN), performance analysis and tuning (AWR\/statspack), migration, consolidation and appliances, especially ODA (his main projects during the last years). Prior to joining dbi services, J\u00e9r\u00f4me Dubar worked in a Franco-Belgian IT service company as Database team manager and main consultant for 7 years. He also worked for 5 years in a software editor company as technical consultant across France. He was also teaching Oracle Database lessons for 9 years. J\u00e9r\u00f4me Dubar holds a Computer Engineering degree from the Lille Sciences and Technologies university in northern France. 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Errors when patching ILOM and\/or BIOS This is something I recently had on an ODA X7-2S when trying to apply patch 19.11. 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