{"id":16102,"date":"2021-04-12T13:14:45","date_gmt":"2021-04-12T11:14:45","guid":{"rendered":"https:\/\/www.dbi-services.com\/blog\/control-m-em-libnsl-so-1-cannot-open-shared-object-file-no-such-file-or-directory\/"},"modified":"2021-04-12T13:14:45","modified_gmt":"2021-04-12T11:14:45","slug":"control-m-em-libnsl-so-1-cannot-open-shared-object-file-no-such-file-or-directory","status":"publish","type":"post","link":"https:\/\/www.dbi-services.com\/blog\/control-m-em-libnsl-so-1-cannot-open-shared-object-file-no-such-file-or-directory\/","title":{"rendered":"Control-M\/EM : libnsl.so.1: cannot open shared object file: No such file or directory"},"content":{"rendered":"

Hi team,<\/p>\n

When installing a brand new control-M server on your machine,you may encounter issues related to Control-M installation prerequisite.
\nThat was my case on my Virtual machine,we will see how to fix it quickly.<\/p>\n

System configuration:<\/h3>\n

\"\"<\/a>
\n\"\"<\/a><\/p>\n

Issue encountered during installation:<\/h3>\n

machine:
\n[root@localhost ~]# uname -a
\nLinux localhost.localdomain 4.18.0-80.11.2.el8_0.x86_64 #1 SMP Tue Sep 24 11:32:19 UTC 2019 x86_64 x86_64 x86_64 GNU\/Linux
\n[root@localhost ~]#
\nCentOS Linux 8 64bits<\/code><\/p>\n

===============================\n=== Control-M 9.0.20.000 Installation ===\n=== Installation ===\n[ Starting to unpack ]\n[ Processing package: Control-M\/Server files ]\n[ Processing package: Control-M\/Agent files ]\n[ Processing package: Copying Control-M\/Server OneJRE files ]\n[ Processing package: Copying Control-M\/Server OneJRE (V1) files ]\n[ Processing package: Extracting kafka, Perl, Python Packages ]\n[ Processing package: After files extract ]\n[ Processing package: Configure PostgreSQL Server ]\n\\\nError in Control-M 9.0.20.000 Installation\n\nThe following error occurred: Failed to execute \"PostgreSQL server build\": \/home\/controlm\/bmcperl\/bmcperl_V1\/bin\/perl: error while loading shared libraries: libnsl.so.1: cannot open shared object file: No such file or directory<\/strong>\n\n== <R> Retry <Enter> Rollback ==<\/pre>\n
The problem is related to library loading libnsl.so.1<\/strong>, I tried to found it on my machine (with a find command), all was ok , the library seems to be here.
\nThen when retrying to install, still encountering this issue after many attempts, so I made an update of the library:<\/p>\n
[root@localhost ~]# yum install libnsl.so.1\n\nDerni\u00e8re v\u00e9rification de l\u2019expiration des m\u00e9tadonn\u00e9es effectu\u00e9e il y a 0:11:27 le mer 31 mar 2021 18:22:14 EDT.\n\nD\u00e9pendances r\u00e9solues.\n\n===========================================================================================================================================================================================================\n\n Paquet                                          Architecture                                  Version                                               D\u00e9p\u00f4t                                           Taille\n\n===========================================================================================================================================================================================================\n\nInstalling:\n\n libnsl                                          i686                                          2.28-127.el8                                          BaseOS                                          103 k\n\nInstallation des d\u00e9pendances:\n\n glibc                                           i686                                          2.28-127.el8                                          BaseOS                                          3.4 M\n\nR\u00e9sum\u00e9 de la transaction\n\n===========================================================================================================================================================================================================\n\nInstaller  2 Paquets\n\nTaille totale des t\u00e9l\u00e9chargements : 3.5 M\n\nTaille des paquets install\u00e9s : 13 M\n\nVoulez-vous continuer ? [o\/N] : o\n\nT\u00e9l\u00e9chargement des paquets :\n\n(1\/2): libnsl-2.28-127.el8.i686.rpm                                                                                                                                         86 kB\/s | 103 kB     00:01\n\n(2\/2): glibc-2.28-127.el8.i686.rpm                                                                                                                                         1.8 MB\/s | 3.4 MB     00:01\n\n-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------\n\nTotal                                                                                                                                                                      1.2 MB\/s | 3.5 MB     00:02\n\nTest de la transaction en cours\n\nLa v\u00e9rification de la transaction a r\u00e9ussi.\n\nLancement de la transaction de test\n\nTransaction de test r\u00e9ussie.\n\nEx\u00e9cution de la transaction\n\n  Pr\u00e9paration en cours  :                                                                                                                                                                              1\/1\n\n  Ex\u00e9cution du scriptlet: glibc-2.28-127.el8.i686                                                                                                                                                      1\/2\n\n  Installing            : glibc-2.28-127.el8.i686                                                                                                                                                      1\/2\n\n  Ex\u00e9cution du scriptlet: glibc-2.28-127.el8.i686                                                                                                                                                      1\/2\n\n  Installing            : libnsl-2.28-127.el8.i686                                                                                                                                                     2\/2\n\n  Ex\u00e9cution du scriptlet: libnsl-2.28-127.el8.i686                                                                                                                                                     2\/2\n\n  V\u00e9rification de       : glibc-2.28-127.el8.i686                                                                                                                                                      1\/2\n\n  V\u00e9rification de       : libnsl-2.28-127.el8.i686                                                                                                                                                     2\/2\n\nInstall\u00e9:\n\n  libnsl-2.28-127.el8.i686                                                                             glibc-2.28-127.el8.i686\n\nTermin\u00e9 !\n\n[root@localhost ~]#<\/pre>\n
After this, still issue remaining with same message ( we can retrieve it under Control-M logs \/BMCINSTALL\/log\/)
\nI tried to update libraries and get some conflicts between them:<\/p>\n
[SKIPPED] glibc-locale-source-2.28-127.el8.x86_64.rpm: Already downloaded\n[SKIPPED] glibc-minimal-langpack-2.28-127.el8.x86_64.rpm: Already downloaded\n[SKIPPED] libnsl-2.28-127.el8.i686.rpm: Already downloaded\n-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------\nTotal 6.8 GB\/s | 124 MB 00:00\nTest de la transaction\nLa v\u00e9rification de la transaction a r\u00e9ussi.\nLancement de la transaction de test\nLes paquets t\u00e9l\u00e9charg\u00e9s ont \u00e9t\u00e9 mis en cache jusqu\u2019\u00e0 la prochaine transaction r\u00e9ussie.\nVous pouvez supprimer les paquets en cache en ex\u00e9cutant \u00ab yum clean packages \u00bb.\nErreur : Erreur de la transaction de test :\nle fichier \/lib\/ld-2.28.so de l'installation de glibc-2.28-127.el8.i686 entre en conflit avec le fichier du paquet glibc32-2.28-42.1.el8.x86_64\nle fichier \/lib\/libanl-2.28.so de l'installation de glibc-2.28-127.el8.i686 entre en conflit avec le fichier du paquet glibc32-2.28-42.1.el8.x86_64\nle fichier \/lib\/libdl-2.28.so de l'installation de glibc-2.28-127.el8.i686 entre en conflit avec le fichier du paquet glibc32-2.28-42.1.el8.x86_64\n...\nle fichier \/lib\/libc-2.28.so de l'installation de glibc-2.28-127.el8.i686 entre en conflit avec le fichier du paquet glibc32-2.28-42.1.el8.x86_64<\/pre>\n
Seems that i686 and x86_64 are in conflict,that gives us a clue.<\/p>\n
Check library related to bmcperl path<\/h3>\n
We will check if missing library is displaying under \/home\/controlm\/bmcperl\/bmcperl_V1\/bin\/perl ( as request in issue log)<\/p>\n
[root@CTM920 ~]# ldd \/home\/controlm\/bmcperl\/bmcperl_V1\/bin\/perl\n\n        linux-vdso.so.1 (0x00007ffc5b1fa000)\n\n        libpthread.so.0 => \/lib64\/libpthread.so.0 (0x00007f5aacf43000)\n\n        libnsl.so.1 => not found\n\n        libdl.so.2 => \/lib64\/libdl.so.2 (0x00007f5aacd3f000)\n\n        libm.so.6 => \/lib64\/libm.so.6 (0x00007f5aac9bd000)\n\n        libcrypt.so.1 => \/lib64\/libcrypt.so.1 (0x00007f5aac794000)\n\n        libutil.so.1 => \/lib64\/libutil.so.1 (0x00007f5aac590000)\n\n        libc.so.6 => \/lib64\/libc.so.6 (0x00007f5aac1cd000)\n\n        \/lib64\/ld-linux-x86-64.so.2 (0x00007f5aad163000)<\/pre>\n
When performing ldd command to check libraries we see that libnsl.so.1 is not found<\/strong>.<\/p>\n
Installing libnsl.so.1 for 64 bits<\/h3>\n
Next step is to install ibnsl.so.1 for 64 bits and restart the installation<\/p>\n
[root@CTM920 ~]# yum install libnsl.so.1*64*\nDerni\u00e8re v\u00e9rification de l\u2019expiration des m\u00e9tadonn\u00e9es effectu\u00e9e il y a 0:07:01 le jeu 01 avr 2021 04:36:11 EDT.\nD\u00e9pendances r\u00e9solues.\n===========================================================================================================================================================================================================\n Paquet                                         Architecture                                   Version                                                D\u00e9p\u00f4t                                          Taille\n===========================================================================================================================================================================================================\nInstalling:\n libnsl                                         x86_64                                         2.28-127.el8                                           BaseOS                                          99 k\n\nR\u00e9sum\u00e9 de la transaction\n===========================================================================================================================================================================================================\nInstaller  1 Paquet\n\nTaille totale des t\u00e9l\u00e9chargements\u00a0: 99 k\nTaille des paquets install\u00e9s\u00a0: 160 k\nVoulez-vous continuer\u00a0? [o\/N]\u00a0: o\nT\u00e9l\u00e9chargement des paquets\u00a0:\nlibnsl-2.28-127.el8.x86_64.rpm                                                                                                                                              80 kB\/s |  99 kB     00:01\n-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------\nTotal                                                                                                                                                                       40 kB\/s |  99 kB     00:02\nTest de la transaction en cours\nLa v\u00e9rification de la transaction a r\u00e9ussi.\nLancement de la transaction de test\nTransaction de test r\u00e9ussie.\nEx\u00e9cution de la transaction\n  Pr\u00e9paration en cours  :                                                                                                                                                                              1\/1\n  Installing            : libnsl-2.28-127.el8.x86_64                                                                                                                                                   1\/1\n  Ex\u00e9cution du scriptlet: libnsl-2.28-127.el8.x86_64                                                                                                                                                   1\/1\n  V\u00e9rification de       : libnsl-2.28-127.el8.x86_64                                                                                                                                                   1\/1\n\nInstall\u00e9:\n  libnsl-2.28-127.el8.x86_64\n<\/pre>\n
checking if library is found<\/p>\n
[root@CTM920 ~]# ldd \/home\/controlm\/bmcperl\/bmcperl_V1\/bin\/perl\n        linux-vdso.so.1 (0x00007fff36dfa000)\n        libpthread.so.0 => \/lib64\/libpthread.so.0 (0x00007f9936818000)\n        libnsl.so.1 => \/lib64\/libnsl.so.1 (0x00007f99365ff000)\n        libdl.so.2 => \/lib64\/libdl.so.2 (0x00007f99363fb000)\n        libm.so.6 => \/lib64\/libm.so.6 (0x00007f9936079000)\n        libcrypt.so.1 => \/lib64\/libcrypt.so.1 (0x00007f9935e50000)\n        libutil.so.1 => \/lib64\/libutil.so.1 (0x00007f9935c4c000)\n        libc.so.6 => \/lib64\/libc.so.6 (0x00007f9935889000)\n        \/lib64\/ld-linux-x86-64.so.2 (0x00007f9936a38000)\n[root@CTM920 ~]#<\/pre>\n
Conclusion<\/h3>\n
Now library is found we can restart the application and it will be completed successfully \ud83d\ude42
\nthanks a lot to Dave Armin from BMC for his advice ;),that was clear it was a library issue but tried many actions to fix it,before finding out x64 library was not here ( the problem was it updated only x86 libraries if you miss to add *64 in your yum install\/update command),so be careful about architecture and library conflict ( x86 and 64 ),once 64 library is installed\/updated it worked.<\/p>\n
Hope it will be helpful as it was for me!<\/p>\n","protected":false},"excerpt":{"rendered":"
Hi team, When installing a brand new control-M server on your machine,you may encounter issues related to Control-M installation prerequisite. That was my case on my Virtual machine,we will see how to fix it quickly. System configuration: Issue encountered during installation: machine: [root@localhost ~]# uname -a Linux localhost.localdomain 4.18.0-80.11.2.el8_0.x86_64 #1 SMP Tue Sep 24 11:32:19 […]<\/p>\n","protected":false},"author":40,"featured_media":15020,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1256],"tags":[],"type_dbi":[],"class_list":["post-16102","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-control-m"],"acf":[],"yoast_head":"\nControl-M\/EM : libnsl.so.1: cannot open shared object file: No such file or directory - dbi Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dbi-services.com\/blog\/control-m-em-libnsl-so-1-cannot-open-shared-object-file-no-such-file-or-directory\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Control-M\/EM : libnsl.so.1: cannot open shared object file: No such file or directory\" \/>\n<meta property=\"og:description\" content=\"Hi team, When installing a brand new control-M server on your machine,you may encounter issues related to Control-M installation prerequisite. That was my case on my Virtual machine,we will see how to fix it quickly. System configuration: Issue encountered during installation: machine: [root@localhost ~]# uname -a Linux localhost.localdomain 4.18.0-80.11.2.el8_0.x86_64 #1 SMP Tue Sep 24 11:32:19 […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.dbi-services.com\/blog\/control-m-em-libnsl-so-1-cannot-open-shared-object-file-no-such-file-or-directory\/\" \/>\n<meta property=\"og:site_name\" content=\"dbi Blog\" \/>\n<meta property=\"article:published_time\" content=\"2021-04-12T11:14:45+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2022\/04\/DEFNOTIF_lib2.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1324\" \/>\n\t<meta property=\"og:image:height\" content=\"634\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Middleware Team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Middleware Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.dbi-services.com\/blog\/control-m-em-libnsl-so-1-cannot-open-shared-object-file-no-such-file-or-directory\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.dbi-services.com\/blog\/control-m-em-libnsl-so-1-cannot-open-shared-object-file-no-such-file-or-directory\/\"},\"author\":{\"name\":\"Middleware Team\",\"@id\":\"https:\/\/www.dbi-services.com\/blog\/#\/schema\/person\/8d8563acfc6e604cce6507f45bac0ea1\"},\"headline\":\"Control-M\/EM : libnsl.so.1: cannot open shared object file: No such file or directory\",\"datePublished\":\"2021-04-12T11:14:45+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/www.dbi-services.com\/blog\/control-m-em-libnsl-so-1-cannot-open-shared-object-file-no-such-file-or-directory\/\"},\"wordCount\":310,\"commentCount\":0,\"image\":{\"@id\":\"https:\/\/www.dbi-services.com\/blog\/control-m-em-libnsl-so-1-cannot-open-shared-object-file-no-such-file-or-directory\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.dbi-services.com\/blog\/wp-content\/uploads\/sites\/2\/2022\/04\/DEFNOTIF_lib2.png\",\"articleSection\":[\"Control-M\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/www.dbi-services.com\/blog\/control-m-em-libnsl-so-1-cannot-open-shared-object-file-no-such-file-or-directory\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.dbi-services.com\/blog\/control-m-em-libnsl-so-1-cannot-open-shared-object-file-no-such-file-or-directory\/\",\"url\":\"https:\/\/www.dbi-services.com\/blog\/control-m-em-libnsl-so-1-cannot-open-shared-object-file-no-such-file-or-directory\/\",\"name\":\"Control-M\/EM : libnsl.so.1: cannot open shared object file: No such file or directory - 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That was my case on my Virtual machine,we will see how to fix it quickly. 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