{"id":11745,"date":"2019-01-22T13:22:11","date_gmt":"2019-01-22T12:22:11","guid":{"rendered":"https:\/\/www.dbi-services.com\/blog\/documentum-xplore-how-to-improve-the-search-results-in-da-or-d2\/"},"modified":"2019-01-22T13:22:11","modified_gmt":"2019-01-22T12:22:11","slug":"documentum-xplore-how-to-improve-the-search-results-in-da-or-d2","status":"publish","type":"post","link":"https:\/\/www.dbi-services.com\/blog\/documentum-xplore-how-to-improve-the-search-results-in-da-or-d2\/","title":{"rendered":"Documentum &#8211; xPlore &#8211; How to Improve the Search results in DA or D2"},"content":{"rendered":"<p>When supporting Documentum, we often got complaining from users like &#8220;The search is not working&#8221; or &#8220;I cannot find my document&#8221;.<br \/>\nThe first reflex is to verify if the xPlore is working properly. The second reflex is to perform a search test but all is working correctly.<br \/>\nThen we contact user to get more details about his search.<br \/>\nSometimes the only problem is that user does not use the search properly. Indeed the Documentum search use its &#8220;own&#8221; language with wildcard and the user just don&#8217;t use the right syntax.<br \/>\nHere I propose to set a kind of Rosetta stone which make the link between Human and xPlore language.<\/p>\n<p>Ready to &#8220;talk&#8221; with the Full Text ?<br \/>\nLet&#8217;s start !<\/p>\n<h3>Search comprehension:<\/h3>\n<p>A <b><span style=\"text-decoration: underline\">word<\/span><\/b>: this is a set of alphanumeric characters in between space characters.<\/p>\n<p>A <b><span style=\"text-decoration: underline\">wildcard<\/span><\/b> character: this is a kind of placeholder represented by a single character, such as an asterisk [ * ], takes the place of any other single character or a string or zero charactere.<\/p>\n<p>&nbsp;<\/p>\n<h3>Search with one word and quotation marks [ &#8221; &#8221; ]<\/h3>\n<table>\n<tbody>\n<tr>\n<td style=\"text-align: center;vertical-align: middle\"><strong>When user type<br \/>\nin search field<\/strong><\/td>\n<td style=\"text-align: center;vertical-align: middle\"><strong>Dsearch understand<\/strong><\/td>\n<td style=\"text-align: center;vertical-align: middle\"><strong>Will match<\/strong><\/td>\n<td style=\"text-align: center;vertical-align: middle\"><strong>Will<br \/>\n<span style=\"color: #ff0000\">NOT<\/span><br \/>\nmatch<\/strong><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;vertical-align: middle\"><b>&#8220;word1&#8221;<\/b><\/td>\n<td style=\"text-align: center;vertical-align: middle\"><b>&#8220;word1&#8221;<\/b>: Here Fulltext will search for an exact match of terms contained between the quotation marks<\/td>\n<td style=\"text-align: center;vertical-align: middle\">word1<\/td>\n<td style=\"text-align: center;vertical-align: middle\"><span style=\"color: #ff0000\">word<br \/>\nword11<br \/>\nxword1<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<h3>Search with one word<\/h3>\n<table>\n<tbody>\n<tr>\n<td style=\"text-align: center;vertical-align: middle\"><b>When user type<br \/>\nin search field<\/b><\/td>\n<td style=\"text-align: center;vertical-align: middle\"><b>Dsearch understands<\/b><\/td>\n<td style=\"text-align: center;vertical-align: middle\"><b>Will match<\/b><\/td>\n<td style=\"text-align: center;vertical-align: middle\"><b>Will<br \/>\n<strong><span style=\"color: #ff0000\">NOT<\/span><\/strong><br \/>\nmatch<\/b><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;vertical-align: middle\"><b>word1<\/b><\/td>\n<td style=\"text-align: center;vertical-align: middle\"><b>&#8220;word1*&#8221;<\/b><br \/>\nHere FullText add an asterisk [ * ] at the end of the word which matches single character or a string or zero character.<br \/>\nAnd quotation marks are also automatically added at the beginning and the end of the word.<\/td>\n<td style=\"text-align: center;vertical-align: middle\">word1<br \/>\nword1A<br \/>\nword14A<br \/>\nword132<\/td>\n<td style=\"text-align: center;vertical-align: middle\"><span style=\"color: #ff0000\">word<br \/>\nwo<br \/>\nrword<br \/>\n1word<br \/>\nword4A<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<h3>Search with one word and wildcard question marks [ ? ]<\/h3>\n<table>\n<tbody>\n<tr>\n<td style=\"text-align: center;vertical-align: middle\"><b>When user type<br \/>\nin search field<\/b><\/td>\n<td style=\"text-align: center;vertical-align: middle\"><b>Dsearch understands<\/b><\/td>\n<td style=\"text-align: center;vertical-align: middle\"><b>Will match<\/b><\/td>\n<td style=\"text-align: center;vertical-align: middle\"><b>Will<br \/>\n<span style=\"color: #ff0000\">NOT<\/span><br \/>\nmatch<\/b><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;vertical-align: middle\"><b>word1?<\/b><\/td>\n<td style=\"text-align: center;vertical-align: middle\"><b>&#8220;word1?&#8221;<\/b><br \/>\nHere Fulltext will replace the question mark [ ? ] with zero or one single character.<br \/>\nAnd quotation marks are also automatically added at the beginning and the end of the word.<\/td>\n<td style=\"text-align: center;vertical-align: middle\">word1<br \/>\nword11<br \/>\nword12<br \/>\nword1a<br \/>\nword1x<br \/>\n&#8230;<\/td>\n<td style=\"text-align: center;vertical-align: middle\"><span style=\"color: #ff0000\">word<br \/>\nword123<br \/>\nxword11<br \/>\n<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<h3>Search with one word and wildcard star [ * ]<\/h3>\n<table>\n<tbody>\n<tr>\n<td style=\"text-align: center;vertical-align: middle\"><b>When user type<br \/>\nin search field<\/b><\/td>\n<td style=\"text-align: center;vertical-align: middle\"><b>Dsearch understands<\/b><\/td>\n<td style=\"text-align: center;vertical-align: middle\"><b>Will match<\/b><\/td>\n<td style=\"text-align: center;vertical-align: middle\"><b>Will<br \/>\n<span style=\"color: #ff0000\">NOT<\/span><br \/>\nmatch<\/b><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;vertical-align: middle\"><b>word1*<\/b><\/td>\n<td style=\"text-align: center;vertical-align: middle\"><b>&#8220;word1*&#8221;<\/b><br \/>\nThe asterisk [ * ] matches single character or a string or zero character.<br \/>\nAnd quotation marks are also automatically added at the beginning and the end of the word.<\/td>\n<td style=\"text-align: center;vertical-align: middle\">word1<br \/>\nword12<br \/>\nword12a<br \/>\nword1x2b<br \/>\n&#8230;<\/td>\n<td style=\"text-align: center;vertical-align: middle\"><span style=\"color: #ff0000\">word<br \/>\nword1<br \/>\n<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<h3>Search with several words<\/h3>\n<table>\n<tbody>\n<tr>\n<td style=\"text-align: center;vertical-align: middle\"><b>When user type<br \/>\nin search field<\/b><\/td>\n<td style=\"text-align: center;vertical-align: middle\"><b>Dsearch understands<\/b><\/td>\n<td style=\"text-align: center;vertical-align: middle\"><b>Will match<\/b><\/td>\n<td style=\"text-align: center;vertical-align: middle\"><b>Will<br \/>\n<strong><span style=\"color: #ff0000\">NOT<\/span><\/strong><br \/>\nmatch<\/b><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;vertical-align: middle\"><b>word1 word2<\/b><\/td>\n<td style=\"text-align: center;vertical-align: middle\"><b>&#8220;word1*&#8221; <span style=\"text-decoration: underline\"><i>OR<\/i><\/span> &#8220;word2*&#8221;<\/b><br \/>\nThe [ space ] between two words is translated as &#8220;<i>OR<\/i>&#8220;.<br \/>\nThe rule <b>&#8220;1) search with one word&#8221;<\/b> is applied for each word<\/td>\n<td style=\"text-align: center;vertical-align: middle\">word1 <span style=\"text-decoration: underline\"><b><i>OR<\/i><\/b><\/span> word2<br \/>\nword1A<br \/>\nword14A<br \/>\nword132<br \/>\nword2<br \/>\nword2A<br \/>\nword24A<br \/>\nword232<br \/>\n&#8230;<\/td>\n<td style=\"text-align: center;vertical-align: middle\"><span style=\"color: #ff0000\">xword1 <span style=\"text-decoration: underline\"><b><i>OR<\/i><\/b><\/span> <i>x<\/i>word2<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<h3>Search with several words and quotation marks<\/h3>\n<table>\n<tbody>\n<tr>\n<td style=\"text-align: center;vertical-align: middle\"><b>When user type<br \/>\nin search field<\/b><\/td>\n<td style=\"text-align: center;vertical-align: middle\"><b>Dsearch understands<\/b><\/td>\n<td style=\"text-align: center;vertical-align: middle\"><b>Will match<\/b><\/td>\n<td style=\"text-align: center;vertical-align: middle\"><b>Will<br \/>\n<strong><span style=\"color: #ff0000\">NOT<\/span><\/strong><br \/>\nmatch<\/b><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;vertical-align: middle\"><b>&#8220;word1 word2&#8221;<\/b><\/td>\n<td style=\"text-align: center;vertical-align: middle\"><b>&#8220;word1 word2&#8221;<\/b><br \/>\nHere Fulltext will search for an exact match of terms contained within the quotation mark<\/td>\n<td style=\"text-align: center;vertical-align: middle\">word1 word2<\/td>\n<td style=\"text-align: center;vertical-align: middle\"><span style=\"color: #ff0000\">word1 <span style=\"text-decoration: underline\"><b><i>OR<\/i><\/b><\/span> word2<br \/>\nword1 <span style=\"text-decoration: underline\"><b><i>AND<\/i><\/b><\/span> xword2<br \/>\nxword1 <span style=\"text-decoration: underline\"><b><i>AND<\/i><\/b><\/span> word2<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<h3>Search with several words and [+] character<\/h3>\n<table>\n<tbody>\n<tr>\n<td style=\"text-align: center;vertical-align: middle\"><b>When user type<br \/>\nin search field<\/b><\/td>\n<td style=\"text-align: center;vertical-align: middle\"><b>Dsearch understands<\/b><\/td>\n<td style=\"text-align: center;vertical-align: middle\"><b>Will match<\/b><\/td>\n<td style=\"text-align: center;vertical-align: middle\"><b>Will<br \/>\n<strong><span style=\"color: #ff0000\">NOT<\/span><\/strong><br \/>\nmatch<\/b><\/td>\n<\/tr>\n<tr>\n<td style=\"text-align: center;vertical-align: middle\"><b>word1 + word2<\/b><\/td>\n<td style=\"text-align: center;vertical-align: middle\"><b>&#8220;word1*&#8221; <span style=\"text-decoration: underline\"><i>AND<\/i><\/span> &#8220;word2*&#8221;<\/b><br \/>\nHere combination of word [ space ][ + ]word is translated as &#8220;<i>AND<\/i>&#8220;.<br \/>\nThe rule<b> &#8220;1) search with one word<\/b>&#8221; is applied for each word<br \/>\n<i>Note:<\/i> Search can be combined with several [+]<br \/>\nword1 +word2 +word3<\/td>\n<td style=\"text-align: center;vertical-align: middle\">word1 <span style=\"text-decoration: underline\"><b><i>AND<\/i><\/b><\/span> word2<br \/>\nword1 <span style=\"text-decoration: underline\"><b><i>AND<\/i><\/b><\/span> word2x<br \/>\nword1x <span style=\"text-decoration: underline\"><b><i>AND<\/i><\/b><\/span> word2<br \/>\nword1x <span style=\"text-decoration: underline\"><b><i>AND<\/i><\/b><\/span> word2x<\/td>\n<td style=\"text-align: center;vertical-align: middle\"><span style=\"color: #ff0000\">word1<br \/>\nword2<br \/>\nxword1 <span style=\"text-decoration: underline\"><b><i>AND<\/i><\/b><\/span> word2<br \/>\nword1 <span style=\"text-decoration: underline\"><b><i>AND<\/i><\/b><\/span> xword2<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p>These are the basic search &#8220;tips&#8221; mostly out of the box, be aware these search behaviors can be customized with some parameters modifications.<\/p>\n<p>My advice is &#8220;Abuse quotation marks \u00a8&#8221; \ud83d\ude09 <\/p>\n<p>I hope this has been helpfull !<\/p>\n","protected":false},"excerpt":{"rendered":"<p>When supporting Documentum, we often got complaining from users like &#8220;The search is not working&#8221; or &#8220;I cannot find my document&#8221;. The first reflex is to verify if the xPlore is working properly. The second reflex is to perform a search test but all is working correctly. Then we contact user to get more details&hellip;&nbsp;<\/p>\n","protected":false},"author":40,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","neve_meta_reading_time":"","_themeisle_gutenberg_block_has_review":false,"footnotes":""},"categories":[4134,4135],"tags":[],"class_list":["post-11745","post","type-post","status-publish","format-standard","hentry","category-application-server","category-digitalization"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Documentum - xPlore - How to Improve the Search results in DA or D2 - dbi services | Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dbi-services.com\/blog\/documentum-xplore-how-to-improve-the-search-results-in-da-or-d2\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Documentum - xPlore - How to Improve the Search results in DA or D2\" \/>\n<meta property=\"og:description\" content=\"When supporting Documentum, we often got complaining from users like &#8220;The search is not working&#8221; or &#8220;I cannot find my document&#8221;. 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Then we contact user to get more details&hellip;&nbsp;\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.dbi-services.com\/blog\/documentum-xplore-how-to-improve-the-search-results-in-da-or-d2\/\" \/>\n<meta property=\"og:site_name\" content=\"dbi services | Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/dbiservices\/\" \/>\n<meta property=\"article:published_time\" content=\"2019-01-22T12:22:11+00:00\" \/>\n<meta name=\"author\" content=\"Middleware Team\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@dbiservices\" \/>\n<meta name=\"twitter:site\" content=\"@dbiservices\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Middleware Team\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.dbi-services.com\\\/blog\\\/documentum-xplore-how-to-improve-the-search-results-in-da-or-d2\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.dbi-services.com\\\/blog\\\/documentum-xplore-how-to-improve-the-search-results-in-da-or-d2\\\/\"},\"author\":{\"name\":\"Middleware Team\",\"@id\":\"https:\\\/\\\/www.dbi-services.com\\\/blog\\\/#\\\/schema\\\/person\\\/8a0bfec3c3bd1f27d3d452eaa592bfb8\"},\"headline\":\"Documentum &#8211; 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