{"id":45740,"date":"2026-08-10T15:35:24","date_gmt":"2026-08-10T13:35:24","guid":{"rendered":"https:\/\/www.dbi-services.com\/blog\/contact\/"},"modified":"2026-11-09T16:51:44","modified_gmt":"2026-11-09T15:51:44","slug":"contact","status":"publish","type":"page","link":"https:\/\/www.dbi-services.com\/blog\/contact\/","title":{"rendered":"Talk to an expert"},"content":{"rendered":"\n<p class=\"dbi-contact-intro wp-block-paragraph\">No generic inbox behind this form: pick a topic and your message goes straight to the people who can answer it, with a personal reply within 2\u20133 business days.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Pick your path<\/h2>\n\n\n\n<div class=\"wp-block-columns dbi-contact-paths dbi-scope is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column dbi-path-card is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Technical question<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Our Pre-Sales engineers read it first and pull in the consultant who wrote the post or knows the topic. Give context: versions, error messages, what you already tried. The answer gets sharper.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-nv-text-dark-bg-color has-neve-link-color-background-color has-text-color has-background wp-element-button\" href=\"?topic=technical#gform_wrapper_1\">Ask a technical question<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column dbi-path-card is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Sales &amp; offers<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">SLAs, managed services, licensing and everything commercial: our Sales team answers with real numbers, not brochures.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-nv-text-dark-bg-color has-neve-link-color-background-color has-text-color has-background wp-element-button\" href=\"?topic=sales#gform_wrapper_1\">Talk to Sales<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column dbi-path-card is-layout-flow wp-block-column-is-layout-flow\">\n<h3 class=\"wp-block-heading\">Learning course<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Course dates, content questions, in-house workshops: the team behind our training program replies directly.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-nv-text-dark-bg-color has-neve-link-color-background-color has-text-color has-background wp-element-button\" href=\"?topic=learning#gform_wrapper_1\">Ask about a course<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns dbi-contact-band dbi-scope is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column dbi-contact-main is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:58%\">\n<div class=\"wp-block-group dbi-contact-form\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\">Write to us<\/h2>\n\n\n<script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 3.1.\"),o(),0))},initializeOnLoaded:function(o){gform.callIfLoaded(o)||(document.addEventListener(\"gform_main_scripts_loaded\",()=>{gform.scriptsLoaded=!0,gform.callIfLoaded(o)}),document.addEventListener(\"gform\/theme\/scripts_loaded\",()=>{gform.themeScriptsLoaded=!0,gform.callIfLoaded(o)}),window.addEventListener(\"DOMContentLoaded\",()=>{gform.domLoaded=!0,gform.callIfLoaded(o)}))},hooks:{action:{},filter:{}},addAction:function(o,r,e,t){gform.addHook(\"action\",o,r,e,t)},addFilter:function(o,r,e,t){gform.addHook(\"filter\",o,r,e,t)},doAction:function(o){gform.doHook(\"action\",o,arguments)},applyFilters:function(o){return gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n<\/script>\n\r\n                <div class='gf_browser_gecko gform_wrapper gform_legacy_markup_wrapper gform-theme--no-framework' data-form-theme='legacy' data-form-index='0' id='gform_wrapper_1' ><div id='gf_1' class='gform_anchor' tabindex='-1'><\/div><form method='post' enctype='multipart\/form-data' target='gform_ajax_frame_1' id='gform_1'  action='\/blog\/wp-json\/wp\/v2\/pages\/45740#gf_1' data-formid='1' novalidate>\r\n                        <div class='gform-body gform_body'><ul id='gform_fields_1' class='gform_fields top_label form_sublabel_below description_below validation_below'><li id=\"field_1_7\" class=\"gfield gfield--type-honeypot gform_validation_container field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_7'><span class='gform-field-label__text'>URL<\/span><\/label><div class='ginput_container'><input name='input_7' id='input_1_7' type='text' value='' autocomplete='new-password'\/><\/div><div class='gfield_description' id='gfield_description_1_7'>This field is for validation purposes and should be left unchanged.<\/div><\/li><li id=\"field_1_3\" class=\"gfield gfield--type-radio gfield--type-choice gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gfield--choice-align-vertical\"  ><label class='gfield_label gform-field-label' ><span class='gform-field-label__text'>What is your request about?<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_radio'><ul class='gfield_radio' id='input_1_3'>\r\n\t\t\t<li class='gchoice gchoice_1_3_0'>\r\n\t\t\t\t<input name='input_3' type='radio' value='technical'  id='choice_1_3_0'    \/>\r\n\t\t\t\t<label for='choice_1_3_0' id='label_1_3_0' class='gform-field-label gform-field-label--type-inline'>Technical question<\/label>\r\n\t\t\t<\/li>\r\n\t\t\t<li class='gchoice gchoice_1_3_1'>\r\n\t\t\t\t<input name='input_3' type='radio' value='sales'  id='choice_1_3_1'    \/>\r\n\t\t\t\t<label for='choice_1_3_1' id='label_1_3_1' class='gform-field-label gform-field-label--type-inline'>Sales & offers<\/label>\r\n\t\t\t<\/li>\r\n\t\t\t<li class='gchoice gchoice_1_3_2'>\r\n\t\t\t\t<input name='input_3' type='radio' value='learning'  id='choice_1_3_2'    \/>\r\n\t\t\t\t<label for='choice_1_3_2' id='label_1_3_2' class='gform-field-label gform-field-label--type-inline'>Learning course<\/label>\r\n\t\t\t<\/li><\/ul><\/div><\/li><li id=\"field_1_4\" class=\"gfield gfield--type-textarea gfield_contains_required field_sublabel_below gfield--has-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_4'><span class='gform-field-label__text'>Message<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_4' id='input_1_4' class='textarea medium'  aria-describedby=\"gfield_description_1_4\"   aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><div class='gfield_description' id='gfield_description_1_4'>Links, versions, error messages: context sharpens the answer.<\/div><\/li><li id=\"field_1_1\" class=\"gfield gfield--type-text gfield--width-half gf_left_half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_1'><span class='gform-field-label__text'>Name<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_1' id='input_1_1' type='text' value='' class=''     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/li><li id=\"field_1_2\" class=\"gfield gfield--type-email gfield--width-half gf_right_half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_2'><span class='gform-field-label__text'>Email<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\r\n                            <input name='input_2' id='input_1_2' type='email' value='' class=''    aria-required=\"true\" aria-invalid=\"false\"  \/>\r\n                        <\/div><\/li><li id=\"field_1_5\" class=\"gfield gfield--type-consent gfield--type-choice gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible gfield--choice-align-vertical\"  ><label class='gfield_label gform-field-label' ><span class='gform-field-label__text'>Privacy<\/span><span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div 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is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I ask about a specific blog post?<\/summary>\n<p class=\"wp-block-paragraph\">Please do. Link the post, and your question reaches the author&#8217;s team with its context.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What happens to my data?<\/summary>\n<p class=\"wp-block-paragraph\">Your message and email are used to answer you, nothing else. The form asks for your consent, in line with the Swiss nLPD and the GDPR.<\/p>\n<\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Not ready to write?<\/summary>\n<p class=\"wp-block-paragraph\">Keep reading first: the <a href=\"\/expertise\/\" target=\"_blank\" rel=\"noopener\">nine expertise areas<span class=\"screen-reader-text\"> (opens in a new tab)<\/span><\/a> on the blog cover some 4,000 posts by our consultants.<\/p>\n<\/details>\n<\/div><\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>No generic inbox behind this form: pick a topic and your message goes straight to the people who can answer it, with a personal reply within 2\u20133 business days. Pick your path Technical question Our Pre-Sales engineers read it first and pull in the consultant who wrote the post or knows the topic. Give context:&hellip;&nbsp;<\/p>\n","protected":false},"author":122,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","neve_meta_reading_time":"","_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-45740","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.7) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Talk to an expert - dbi services | Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dbi-services.com\/blog\/contact\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Talk to an expert\" \/>\n<meta property=\"og:description\" content=\"No generic inbox behind this form: pick a topic and your message goes straight to the people who can answer it, with a personal reply within 2\u20133 business days. 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