In some specific cases, you might have faced an issue where Documentum Administrator is loading properly but then suddenly it’s not working anymore and all you did in between was accessing D2. I don’t remember seeing that before DA 16.x but maybe it’s just my memory that is playing me tricks! When this happen, you will see the usual pop-up…
Recently in a project, one of the Documentum environments we were working on started showing failure on the execution of the dm_DMFilescan job and only this one. After a couple minutes of investigation, I quickly found the root cause of the issue which wasn’t very important, but I thought I would share it because of the implications it has. In…
Recently, we had a project to modernize a little bit a pretty old Documentum installation. As part of this project, there were a refresh of the Application Server hosting a WebTop 6.8. In this blog, I will be talking about an issue that we faced in encryption & decryption of passwords in the refresh environment. This new environment was using…
Last year, we started to upgrade some Documentum Administrator from 7.2 to 7.3 and directly after, we started to see some NullPointerException on the log files. We are using DA 7.3 on some recent WebLogic Servers versions (12.1.3, 12.2.1.2). We usually deploy DA as a WAR file (so not exploded) with just the dfc.properties, keystores and logs outside of it.…
A few years ago, I was working on a Documentum project and one of the tasks was to setup all components in SSL. I already published a lot of blogs on this subject but there is one I wanted to do but never really took the time to publish it. In this blog, I will therefore talk about Documentum Administrator…
This is a blog following the one I already wrote ealier: https://www.dbi-services.com/blog/documentum-administrator-ucf-troubleshooting/ The first one was for “how to find the error” and not how to resolve it. In this blog I will talk about an error I got by a customer about UCF. I got an error message using DA 7.2 where I coulnd’t download documents, in fact every…
Maybe you had some issues with UCF in DA as me. I had this for no reason since few days at a customer. The problem was that we use SSL with DA and the Unified Content Facilities (UCF) wasn’t happy about it. Thus, in this short blog I’ll speak about troubleshooting UCF. The error I got happened when trying to…
I had this strange behavior that once upgraded from 6.7 to 7.2 a new ACS was created. I think it’s because the current ACS name didn’t fit the new ACS name pattern. Well it’s not a big issue to have 2 ACS configured. But in my case they pointed both to the same port and servlet so… I had to…
