Managed Services and SLAs
dbi services offers comprehensive Managed Services. Our dbi FlexService SLAs (1st, 2nd, 3rd Level) are ISO 20000 certified, flexible, and customizable to your needs. You can choose among several levels of responsibilities and even subscribe to additional options in order to cover additional technologies (high availability etc.) or to get preferred conditions for other activities. All dbi FlexService SLAs are executed by ITIL V2/V3 certified experts.
You want to compile your dbi FlexService SLA and calculate the costs? Try our SLA Calculator - online and for free!